Video Reviews
Pretty easy to use, and great customer support
333 TapClicks Reviews
Overall Review Sentiment for TapClicks
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TapClicks provides the broadest range of data integrations i've seen built-in and their custom import feature allows user to import their own data for any source not native to the platform. The ability to create fully customized and personalized reporting means our clients are effectively seeing totally unique reporting even among other TapClicks users as we can determine the metrics, calculations, and custom combinations that are unique to our company. Include the integration of custom data imports and you can create a proprietary reporting solution without the need for custom coding, and expensive maintenance retainers. Their engineers stay on top of the API changes from the data integrations and the release pace means they are always pressing forward. Review collected by and hosted on G2.com.
There is not much to dislike, however in the past the pace of updates and new releases has made it a challenge to keep our dashboards current with the latest and greatest features. There are some (but very few) limitations on dashboard design. Review collected by and hosted on G2.com.
We've used a number of data visualization & reporting tools in the market. The challenge with most of them is the efficient connection to your data sources. As a programmatic media solutions team, we rely heavily on Doubleclick and other marketing/analytics software to provide our clients with superior results. Building a custom solution for each data source is not scalable for our programmatic-focused team. With TapClicks, we've been able to illuminate insights with clients and internally quicker and more efficiently so client calls focus more on strategic and tactical changes versus reporting. This is a big win for us and our clients. Review collected by and hosted on G2.com.
Our use case might be unique but there is not an effective way to marry two data sources across all objects. We can marry only at specific degrees which is limited to the extent the fields pulled through the API. Additionally, we would like to have the option to keep our sign-in active for a longer period so we can show across a public monitor. Review collected by and hosted on G2.com.
Easy to read and organize data. Gives accurate insights for you and any team members. Can save time by making use of the tabs for different subjects. Easily assure your marketing campaign data at the palms of your hand. Great visualizations, offer multiple ways to show data. Review collected by and hosted on G2.com.
Haven't delved in more settling/features in my time of using it to discovered a big dislike. For now I guess the delay in customer support answering back but I only ran into that problem one time-but it still give me a slight heart attack waiting. Review collected by and hosted on G2.com.
I love how TapClicks allow you to demo it without paying and only pay if you enjoy using this platform. Review collected by and hosted on G2.com.
Though it's very simplistic, the downside is that it lacks a lot of other tools. Review collected by and hosted on G2.com.
Ease of platforms piping in, lots of control on widgets and agent data views. Review collected by and hosted on G2.com.
slow lag with multiple dashes. Not being able to sync/update accordingly without jamming the system. No way to drop excel into media widget Review collected by and hosted on G2.com.
The customization we are able to achieve through the number of platform integrations and what we can do with the data through calculations, groupings, widgets, and dashboards lets us build our own tools and customize based on our clients needs. Review collected by and hosted on G2.com.
Sometimes, as when you're dealing with large amounts of data, data can go missing or be inaccurate. When this happens, it can take days to fix. Review collected by and hosted on G2.com.
The customer service is so helpful. Anytime I have a question I can always reach out to Jitin and he is able to help in a timely manner. I love that the customization allows me to curate reporting data in a format that is easily understandable to my clients. Review collected by and hosted on G2.com.
Every time I seem to log into TapClicks it seems as though one of the widgets is bugging out. It can be inconvenient when I am needing to pull a client's report an the widgets aren't pulling the data correctly. I also think it can be restrictive when I am using a platform that TapClicks isn't connected to. I would love an easy way to manually input information so I can display data from platforms that TapClicks isn't partnered with. Review collected by and hosted on G2.com.
Tapclicks has an incredibly robust amount of integrations as well as data points that you can pull. There is a lot of freedom and customization features in the dashboards you can build, which is great for creating something unique for each of your clients. Their support staff is exceptionally accountable and available whenever you need them. Review collected by and hosted on G2.com.
Sometimes widgets you build on Tapclicks will have data missing or misaligned from its source. 90% of the time it's most likely on the issuers API end and not on Tapclicks end, but it certainly can be frustrating to manage. Fortunately their support staff is quick to rectify and issues. Review collected by and hosted on G2.com.
The variety of data visualizations available ready-to-go in the platform. Great helpdesk that are quick to answer questions and troubleshoot specific problems. Consistent new releases happen every month or more often if applicable. The dashboard is intuitive and has a short learning curve. Review collected by and hosted on G2.com.
Unable to break out conversion data by pixel/tag. Delay in refresh data. Consistently out of sync with Facebook conversion revenue due to conversion window discrepancy. We are currently unable to include all of the desired data points in the dashboards as TapClicks doesn't pull all data points in the auto-sync at this time. The unavailable data points include Custom Conversions from Facebook and Conversion Type and Conversion Source from AdWords. Review collected by and hosted on G2.com.
