Video Reviews
Pretty easy to use, and great customer support
333 TapClicks Reviews
Overall Review Sentiment for TapClicks
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The ability to pull in all data platforms into one easy to read report and the ability to maneuver and change the appearance, location and information. Review collected by and hosted on G2.com.
There are some platforms or connectors not available yet. Review collected by and hosted on G2.com.
I like the customizable dashboards for each of our individual clients. Review collected by and hosted on G2.com.
I don't do setups in tapclicks as often as other members of my team, so I don't feel I know enough to comment. Review collected by and hosted on G2.com.
Data visualization and color customization is great. Responsive customer support. Review collected by and hosted on G2.com.
Not always the most intuitive to use, lots of steps to connect data. Review collected by and hosted on G2.com.
Integration with platforms is easy and seemless. Customer support gets back to you within a day or two. Widgets are fully customizable. Review collected by and hosted on G2.com.
Steep learning curve at first on how to create widgets. Review collected by and hosted on G2.com.
TapClicks allows us to connect different marketing/digital channels and customize the interface for our clients. Review collected by and hosted on G2.com.
The initial setup can take a bit, including a steep learning curve for some agency staff. Review collected by and hosted on G2.com.
How useful the platform can be and how all the data from multiple source are pulled into one dashboard for easy conivence. I love how the data is always accurate Review collected by and hosted on G2.com.
Some times I do get locked out of the account and I have to constantly restart my password or sometimes the connections break without us knowing and we have to dig in the backend to pull a report our selfs. Review collected by and hosted on G2.com.
Tapclicks provides an easy and efficient way to give our clients a glimpse into their online efforts through one, cohesive and detailed report. Their customer service is absolutely fantastic. Any issues are addressed quickly and any suggestions are heard with follow up to address them. Review collected by and hosted on G2.com.
The only hurdle can be connections. If things are connected properly it can throw an entire report off. This however is rarely an issue rooted in Tapclicks court, often instead coming from the connection, but Tapclicks works diligently to help address the issue with you. Review collected by and hosted on G2.com.
TapClicks is hands down the best reporting and data platform. When deciding which tool my agency would use, I tested at least 5-6 of other of the major and more affordable alternatives, but decided that TapClicks was worth the investment mainly because of these reasons:
-It has the best-looking dashboards + they are highly customizable (from styles to data filtering)
-The number of data sources that can be connected
-The ability to connect Google Sheets as a data source, which means you can import data from additional platforms or offline
-The ability to also send data to Google Sheets in order to build custom spreadsheets pulling data from multiple data sources (similar to Supermetrics)
-Custom metrics, calculations and custom channels (merging data sources with custom metrics, etc.) for every client
Simply put, I feel that I can create almost any kind of dashboard or report with TapClicks, which is not something I felt while testing other tools. It changes the way we report and communicate with clients, as we use TapClicks as an all-in-one place to analyze all the data from all the services we provide. Review collected by and hosted on G2.com.
The biggest downside is the cost, TapClicks can be way more expensive than other similar platforms. I think it's worth the investment, but companies that have a lower budget might need to find other alternatives. Review collected by and hosted on G2.com.
