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Systems4PT Reviews & Product Details

Christine D.
CD
Physical Therapist, Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Systems4PT?

I was getting buried by insurance company requests for reports and not getting paid for services rendered. Systems4PT allowed me to stay up to date with all of our clinical reporting. The templets available are high quality and meet all of medicares stringent criteria. I love the Focus billing partner. They are fast, knowledgeable and efficient. Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

I was not too fond of the limited hours access to support due to being on the west coast. Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

Faster payments from insurance are helpful. I appreciate the visibility into billing and claims status. Review collected by and hosted on G2.com.

Systems4PT Overview

What is Systems4PT?

Outpatient Rehab Specific: Document in half the time with twice the compliance.Systems 4PT is now billing compliant, clean E*visits and telehealth to all major payers in all states. We deliver an average 9% increase in collections per claim. While industry collections have deteriorated, our practices' average collections have not declined since 2013. Founded in 2002, Systems 4PT technology delivers the undisputed fastest documentation with the undisputed highest collections.

Systems4PT Details
Languages Supported
English
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Product Description

Systems4PT is a physical therapy software solution that integrates documentation, scheduling, billing and collections into one system to help you manage your practice.


Seller Details
Year Founded
2002
HQ Location
Bedford, PA
Twitter
@systems4PT
89 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®

CA
Overview Provided by:

Recent Systems4PT Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"I have never had an issue with Systems4 that a text message or email did not resolve quickly!"
Systems4 is always on top of Medicare changes to their policies and informs their clients of the changes ahead of time!
KL
Kevin L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Trustworthy and Reliable"
Easy system to navigate, focus billing side is excellent. Support are fast to respond and always helpful. When Covid 19 hit Systems stepped up and...
Nathan R.
NR
Nathan R.Small-Business (50 or fewer emp.)
5.0 out of 5
"PT EMR"
Population of G codes after filling out Automatic Check in. Ease of documentation, and the checks in place to ensure compliance.
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Systems4PT Media

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41 out of 42 Total Reviews for Systems4PT

4.8 out of 5
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41 out of 42 Total Reviews for Systems4PT
4.8 out of 5
41 out of 42 Total Reviews for Systems4PT
4.8 out of 5

Overall Review Sentiment for Systems4PTQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
KL
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Systems4PT?

Easy system to navigate, focus billing side is excellent. Support are fast to respond and always helpful.

When Covid 19 hit Systems stepped up and worked on Virtual PT and worked with insurance companies to ensure we were paid for the services we provided. Always on the cutting edge. This service they provided and the endless hours they worked did not cost my company 1 cent more. This is definitely a team approach no matter how large or small your company. I love S4PT. Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

Nothing. Everyone has frustrations on occassion but the support staff and Dan Alloway always work it out. The system is continuously improving, they are always asking their clients how to make things better. Review collected by and hosted on G2.com.

Recommendations to others considering Systems4PT:

Excellent, reliable and trustworthy company. They are truly there to help and they understand the clinic success is their success so they are a true partner and not just a company looking to make money out of you.

I have worked with three other EMR companies over the years and Systems4PT by far are the best. Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

We are not working on any issues currently with S4PT. Benefits one of the biggest is S4PT only charges you a percentage of collections from insurance companies never what you collect from the client in the office. So in January - March when deductibles hit S4PT does not take a big chunk of your revenue. All other systems I have used including Redoc, Clinicient took a percentage of all revenue. This was a big bill at the time of year your revenue and cash flow is low. Review collected by and hosted on G2.com.

JR
Owner, admin, scheduler, accounts
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Systems4PT?

As new business owners, there is more we don't know than know. What has impressed us the most is S4PT's exceptional customer service; they respond quickly to emails and always pick up the phone. Documentation is as streamlined as advertised. Daily notes take 2 mins; we make minor tweaks to IEs to suit our taste. SP4T is incentivized to file claims efficiently, taking a load off our shoulders. Overall, they are outstanding! Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

I think the training program could use some tweaks, especially for a new owner new to the PT world. Difficult for me to take notes and follow along while the instructor clicks away. Recently, S4PT sent me links to videos that go through the clinic reports and have been most helpful. Recommend S4PT develop similar videos for Front Desk, PT/APT operations and FITS/Billing. Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

My greatest concern is creating efficiencies, especially with documentation. If PTs are writing notes, they are not seeing patients. S4PT minimizes this concern through their streamlined notes. Review collected by and hosted on G2.com.

Grace-Marilyn P.
GP
Physical Therapist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Systems4PT?

Easy to maneuver through the software. Excellent help when questions need answers Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

Minimal glitches at times. No other complaints Review collected by and hosted on G2.com.

Recommendations to others considering Systems4PT:

Highly recommend. Wonderful staff and easy to use software. Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

They are up to date on requirements from insurance companies especially Medicare and they incorporate that into the system so it makes reimbursement easier Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Systems4PT?

Customer service is excellent, and their staff has always been helpful, but the best thing about it is that it DOES increase collections, and it DOES decrease documentation time. Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

The user interface could be updated, but that is happening! Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

Our documentation time has been cut significantly and, our collections have increased. But honestly, one of the things that I like now are the reports that are easily accesible and are truly helpful in managing the business side of our practice. Review collected by and hosted on G2.com.

John P.
JP
Doctor of Physical Therapy
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Systems4PT?

Systems4PT has made the paper work involved with patient care much more manageable. Their customer support is above and beyond what I would expect from any MNR system. Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

It's really hard to say, but if I had to find one, it would be that one of the only things I struggle with is the PTA notes. The system does not have a way for it to notify me when they have completed their notes and are ready for me to review and sign. Review collected by and hosted on G2.com.

Recommendations to others considering Systems4PT:

The best system for documentation, support and billing. Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

Stream line billing and collections. The system is set up so all of our claims go through with no errors and collection of copays and deductible are made easy for the front office to recognize. Review collected by and hosted on G2.com.

SP
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Systems4PT?

We chose Systems4PT after demoing and using multiple EMRs for PT. Systems is the fastest EMR we could find, allowing our therapists to provide quality notes with point of service documentation. Evals take minutes and eliminate redundancies.

When it comes to compliance Systems is on top of it all, and constantly communicating with users. Our MIPS score was 100 in 2020, oh and it didn't cost us anything extra to report MIPS, like all the other EMRs we looked at.

Speaking of cost, Systems4PT charges their monthly fee based on their collections. It is a lower percentage than any other EMR or 3rd party we've found, and it is only on insurance collections. We also don't pay an additional fee for using the EMR. If you are a practice needing or wanting to offload billing, you would be insane not to look at Systems4PT. Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

Systems, is constantly working to update components, which can come slower than I'd like. But I know that when they release something it is going to work. We launched telehealth and we got paid for it, not what I heard from other clinic owners I know.

The thing I am most looking forward to is intake documentation integration, which Systems is working on, but has not yet launched. This will allow our clinic to go nearly entirely paperless. Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

Systems lets my PTs go home at the end of the night without having to worry about finishing their documentation when they should be spending time with their families. If you follow Systems4PT's guidance, compliance is a cinch. Review collected by and hosted on G2.com.

Lisa B.
LB
Physical Therapist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Systems4PT?

Automated documentation for therapists and front desk ease of use. Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

Nothing at all. The system is very user-friendly! It makes our workdays much more efficient. Review collected by and hosted on G2.com.

Recommendations to others considering Systems4PT:

Systems4PT has been a game-changer for our business. Documentation happens at the time of treatment. Specific wording required by Medicare is automated so it is less typing for our therapists which means more quality time spent with our patients. We pride ourselves on good quality one-on-one care and Systems4PT allows us to achieve this with the tools and resources they provide. Patients notice and it keeps them coming back. The front desk user face is well organized. Scheduling is a breeze as well as registering new patients. The system has an insurance validation system in place that checks to make sure patient registration information has been entered correctly resulting in fewer denied claims. Our front desk loves the lists provided each day that organizes action items such as progress notes due, insurance auths and scripts expiring, patients who need to schedule, the list goes on. This makes it clear for the front desk to prioritize and complete action items to stay compliant with various requirements. Systems4PT also integrates insurance billing with a dedicated team that submits our claims and posts payments to each patient account. This frees up a lot of time for our front desk which is huge for a small business with just 5 employees (only one dedicated front desk staff). I cannot say enough good things about this company. They are a true business partner and we have been so fortunate to work with them. Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

Our therapists can go home at the end of their shift instead of spending countless hours writing notes. Everything is automated and documented at the time of treatment. Having billing integrated frees up front desk time to work on other important business tasks. This is huge for small businesses! Our fee collections of insurance payments have gone up since switching to Systems4PT too. Review collected by and hosted on G2.com.

Ehren T.
ET
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Systems4PT?

I am most grateful for the confidence that Systems4PT is firmly in the trenches with us as practice owners. Since they only get paid when I get paid, they do everything in their power to make sure we all get paid! Excellence in billing, compliance, coding, collections, documentation and changing to meet and beat the ever moving goalposts of getting paid. It is a comfort to know that your business is always handling changes the best way possible, and that someone is thinking about your future besides you the business owner. Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

Systems4PT is always trying to improve it's products. Sometimes that causes some glitches and problems but even these are quickly corrected. While annoying at times, I look at it as necessary minor inconveniences needed in order to get a better product later. The competitors I am sure have the same or worse glitches, but from what I have seen are less responsive and motivated to solve the more pressing issues of compliance and revenue collection. Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

It is an all in one solution. It solves most problems with the day to day of your practice. Billing, collections and compliance are my favorite things that are so much easier with them. I guarantee your collections will increase as will speed of collections because the system only allows clean claims to bill out. Staff training is almost nonexistent for clinical employees. The system guides you and prevents mistakes from happening. The learning curve is a little more intensive for front office and administrative, but a few weeks of using it should get you on par. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Systems4PT?

Time it takes for documentation when it works Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

Too many outages. Still no updates we were told would happen years ago Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

There is no problem resolution just excuses and outages Review collected by and hosted on G2.com.

JM
Owner/Physical Therapist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Systems4PT?

We’ve been using Systems4pt for almost 8 years and originally used them as a solution to a billing service problem and to prepare for the inevitable of computerized documentation. What we’ve found is an invaluable partner in remaining cutting edge with compliant documentation. We literally could not have stayed in business if we would have had to manually enter all the codes Medicare required over the years, let alone the supporting documentation that is supposed to go with it. I can now complete an entire eval at the point of care in the same time I used to scribble notes by hand. Daily notes on most patients take 30-60 SECONDS. Progress reports and discharges can be completed in 1 minute tops. As an owner I appreciate the corporate reports that help me monitor KPIs for myself and staff. Finally, I love that our billing cycle is under 10 days. Review collected by and hosted on G2.com.

What do you dislike about Systems4PT?

I see no downsides to Systems4pt. Their tech support is great and everyone from the top down is obviously focused on customer service. They roll out updates on Medicare compliance issues as well as updates focusing on user productivity (free) at least once a year. Often we hear about the upgrades months in advance and, of course, I’d like to have them loaded sooner, but between managing the ever-changing world of insurance compliance and this past year of survival through the COVID pandemic, I’d say they’re doing an excellent job Review collected by and hosted on G2.com.

Recommendations to others considering Systems4PT:

My advice is to take the time to contact Systems4pt for a demo of their product and follow that up with speaking to current users of the system. You’ll be happy you did. Review collected by and hosted on G2.com.

What problems is Systems4PT solving and how is that benefiting you?

Systems4pt has helped us improve collections, manage cash flow, allowed us to more easily monitor employee performance and maintain the highest Medicare compliance possible Review collected by and hosted on G2.com.