The techyness of the UI and simple integration to Twilio is pretty cool.
Also the time to ship or rather test an agent is pretty nice, implementing it into different workflows was also not really hard! Review collected by and hosted on G2.com.
Without deeper knowledge about the systems it's not as easy as it could be, also sometimes the reaction times of the alteration of prompts could be better - but all in all solid! Review collected by and hosted on G2.com.
260 out of 261 Total Reviews for Synthflow
Overall Review Sentiment for Synthflow
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Synthflow.ai is an awesome tool for creating AI voice assistants, even if you’re not super techy. It’s all about automating phone calls, whether it’s making outbound calls, answering inbound ones, or handling stuff like appointment scheduling—24/7. The setup is straightforward, so you don’t need a coding background to make it work.
What I really love is how well it integrates with over 130 popular tools like HubSpot, Google Suite, and Stripe. It keeps everything connected and smooth. Plus, the voice interactions feel natural thanks to the text-to-speech feature—it’s like talking to a real person, not a robot.
The pricing is flexible too, starting at $29/month, which is great for smaller businesses, but it also scales up if you need a full-on white-label solution. Overall, it’s a game-changer for businesses wanting to up their customer service game without hiring extra people. Definitely worth checking out! Review collected by and hosted on G2.com.
You have a pay $1.5/month for the phone line and you need minutes to test it the voice AI. I feel that it should be included in the $1.5/month. Review collected by and hosted on G2.com.
It's super easy to use and connect third parties to it. I also didn't have to code anything to get it to work which is nice because I don't know how to code! I also loved the clone feature for the AI, the AI sounds just like me. Review collected by and hosted on G2.com.
The only thing I would say is the price. The starter to the pro is such a huge jump in price. I was there was an option between the starter and the pro plans. Review collected by and hosted on G2.com.
What I like best about Synthflow is its incredibly user-friendly interface, which makes it easy to navigate and operate without any steep learning curve. Additionally, it has empowered me to provide a unique and tailored solution to my market, enhancing customer engagement and setting my business apart from competitors. Review collected by and hosted on G2.com.
Sometimes with prompting, it doesn't follow the checklist accurately which can be a pain so maybe adding more insights to solve that. Review collected by and hosted on G2.com.
I like the training videos that they provide with how to setup an AI voice agent. I wouldn't consider myself to be super technologically advanced but I was still able to navigate the site really easily. Review collected by and hosted on G2.com.
The only downside of the Synthflow would be that the site will freeze every now and again and it won't save the prompts that I'm working on. Also while I am typing and editing my prompts it has a bit of a delay. My computer is brand new and so it's not due to any storage issues or RAM capabilites. It only has a delay in typing when I am editing the prompt section so that would be my only dislike about it. Review collected by and hosted on G2.com.
Me parece que su interfaz es muy sencilla de usar, incluso para quienes estamos iniciando en el mundo de la IA y que no tenemos conocimientos profundos sobre programación. La integración que tiene con Open AI y otras aplicaciones de inteligencia artificial, además de aplicaciones complementarias a nivel empresarial, me permiten tener un sinnúmero de opciones para el uso y funcionalidad que le puedo dar a esta plataforma. Review collected by and hosted on G2.com.
No me gusta que no puedo configurar la interfaz al idioma español. Más allá de que no me gusten algunas opciones, es que estoy familiarizándome con ciertos términos que no conozco relacionados a la IA. Eso quizás me dificulta entender ciertas funciones de Synthflow, pero ChatGPT me está ayudando mucho a entender y voy avanzando con la programación de mi primer agente por voz. Mi intención es dominar la plataforma para poder ofrecer este servicio a mis clientes e ir comprando planes más avanzados conforme sus necesidades. Review collected by and hosted on G2.com.
In the fast-changing world of AI-powered voice software, SynthFlow stands out for its ease of use, making it a great choice for beginners. Having tried various AI tools without diving deeply into voice technology, I found SynthFlow surprisingly intuitive and easy to navigate. Review collected by and hosted on G2.com.
I would love to see more tutorial videos in Spanish. Since I often rely on these resources to better understand and use software, having tutorials in Spanish would be incredibly helpful for native speakers and those who feel more comfortable learning in their own language. It would not only improve comprehension but also make the learning experience more engaging and accessible. Review collected by and hosted on G2.com.
Once you get past the initial learning curve, SynthFlow becomes an incredibly intuitive and efficient tool. The interface is smooth, and the automation capabilities make workflows seamless. It’s a powerful solution that saves a ton of time once everything is set up properly. Review collected by and hosted on G2.com.
The setup process can be a bit overwhelming at first. The configuration isn’t as straightforward as one would hope, and it requires some trial and error to get things running smoothly. A more guided onboarding experience or better documentation would make a huge difference for new users. Review collected by and hosted on G2.com.
synthflow is by far the easiest voice ai platfrom out there, After being a user of vapi ai for a while i have to say synthflow is much easier to get a hold of for newcomers in the space, synthflow guides you step by step showing you everything you need to get setup to create your own agent. Review collected by and hosted on G2.com.
synthflow is superior in its ease of use compared other platform however the pricing very agressive compared to their competitors and can be seen as seep for new comers wanting to test and try create their own ai agents Review collected by and hosted on G2.com.
There is no coding required to use the platform Review collected by and hosted on G2.com.
The bot fades in and fades out. It doesn't really stick to the script. I had to hire someone and they we getting the same results from the bot. Difficult name or english names that come from a French origin, the bot mess up. I have a paid plan and got 60 minutes. I ran out testing the bot (it keeps messing up). Now, it will not allow me to purchase more minutes without purchasing the $450 a month plan. Review collected by and hosted on G2.com.
Its Pretty easy to use and learn and has some great features, easy to integrate to workflows like zapier. Have some problems Review collected by and hosted on G2.com.
Th pricing is on the high end and it can be costly. For us our margins allow it but you should make sure its something you can afford. The Calls are glitchy and the support does not help its been 7 days and no response. I was supposed to get 50 mins for this review. Review collected by and hosted on G2.com.
