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25 SyncWords Reviews
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Despite the technical complexity of broadcasting live on multiple social media platforms, the SyncWords team consistently delivered impeccable captioning, enhancing the accessibility and reach of our livestream events. Our online audiences have multiplied over the years. The captioning provided by SyncWords, I would argue, is the “secret sauce” behind our increased viewership.
Perhaps most impressive is the dedication and meticulousness displayed by every member of the team at SyncWords. For each one of my organization’s events, the SyncWords team went above and beyond to ensure flawless execution of the translated captions, making their behind-the-scenes labor invisible to our audiences. Review collected by and hosted on G2.com.
Dislike? Not applicable. In short, I recommend SyncWords without any reservations to anyone looking for captioning and translation for livestream events. Review collected by and hosted on G2.com.
The team is incredibly responsive, reliable, and wonderful to work with overall! The service they provide is exactly what we need. Review collected by and hosted on G2.com.
Nothing negative to say here – the only issues we've run into have to do with being in different time zones, which can sometimes hinder communication (but rarely ever does). Review collected by and hosted on G2.com.
Great communication, ease of app integration, and efficient troubleshooting. Review collected by and hosted on G2.com.
The AI captions need to be used more to create a more extensive glossary of terms; however, they are still currently of good quality. Review collected by and hosted on G2.com.
I like the ease of use the best with SyncWords. The process of uploading, editing, and downloading completed customer-ready files surpasses my expectations and is indispensable to the success of my business. Review collected by and hosted on G2.com.
There is nothing I dislike. I wish I had more files to process through SyncWords. Review collected by and hosted on G2.com.
The responsiveness and the ability to adjust quickly as the circumstances of the event changing. Review collected by and hosted on G2.com.
Did not have a problem (at least this time around) Review collected by and hosted on G2.com.
I have partnered with SyncWords since early 2020 on more than 100 virtual broadcasts and hybrid studio events. They've supported e2k events for National Geographic, The Wall Street Journal, Emerson Collective, the Computer History Museum, HBO, among others. Without fail, SyncWords have delivered exceptional real human-captioning services, bespoke technical setups that integrate with various e2k studios and virtual platforms, auto-translation into multiple languages, and same-day and overnight support when necessary. Review collected by and hosted on G2.com.
Not only is SyncWords' range of products and solutions exceptional and cutting-edge in our industry, but their service and support model is second to none. They are always by our side until the project is complete. They handily cope with schedule changes and last-minute requests from our clients, and I cannot think of one instance where they didn't go above and beyond to make our events better, smarter and more accessible. We have been trying to make accessibility a core function of all e2k studio broadcasts, and SyncWords have been integral to our success. Review collected by and hosted on G2.com.
SyncWords has helped me on numerous projects - mostly live streaming virtual events, where their human captioner listens live and transcribes into captions. Review collected by and hosted on G2.com.
The team at SyncWords is so helpful, quick to respond, and reliable. I never have to worry if their captioner is going to show up or if the captions are not accurate. It's a great service for a great price that helps our events be more accessible every time. Review collected by and hosted on G2.com.
After a long search for the right captioning and translation partner for a regular, live virtual event, we found Syncwords. It was like a breath of fresh air. Many vendors we researched were able to offer various pieces of what we needed. Syncwords offered it all. Review collected by and hosted on G2.com.
Syncwords delivers personalized service at competitive prices. They are incredibly flexible and able to accommodate a host of client needs. They make the tech easy-to-understand and work with via a coherent, nonintimidating dashboard. Their staff consistently goes above and beyond to make sure you're getting what you need. Their dedication to making sure we had a successfully captioned show included extensive rounds of testing (for which we are grateful for their staff's patience), incredible attention to client needs, knowledgeable advice on best practices, and unparalleled communication (with fast, regular responses to emails and messages). The experience is more akin to collaboration than a vendor-client relationship. Review collected by and hosted on G2.com.
We've used SyncWords for multiple projects over the past year—each one requiring different combinations of human or automated captions and translations. We used iframe integration with our custom platform. Review collected by and hosted on G2.com.
The customer service is second to none. They walked us through setup and assisted with testing before each event. Fast responses via email when we needed help. The CMS is intuitive and easy to use. Iframe integration was incredibly easy. I couldn't ask for a better experience. Review collected by and hosted on G2.com.
PheedLoop is an all-in-one event management software for in-person, hybrid and virtual events. One of our products is a virtual event solution that allows our clients to host conferences, trade shows, meetings, and similar events in an online format. An important arm of this is the ability to stream (pre-recorded and live) sessions to audiences. Many of our clients require the ability to offer presentations in multiple languages. Others simply need captioning in the native language of their event to comply with accessibility requirements. SyncWords allows us to meet all of these requirements via an extremely smooth integration in which their captioning widget is integrated directly within our virtual portal. We have hundreds of clients using the SyncWords integration who are all extremely happy with it. The SyncWords team are wonderful partners backed by a reliable and affordable product! Review collected by and hosted on G2.com.
I love how open the team is to feedback and recommendations. For a technical partnership, this is exactly the kind of relationship we need. Beyond that, the entire team at SyncWords, from sales to the technicians themselves, are incredibly knowledgeable and will take the time to steer you in the right direction for your unique needs rather than pushing the highest-priced option. Review collected by and hosted on G2.com.
