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Swimlane Reviews & Product Details

CS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

I like that it gives you the capability to develop your own solution and the customer success team is great. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

Marketplace is outside of Swimlane itself Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

Swimlane solves the problem of taking all alerts and performing automation to provide to analysts into our ticketing solution. It saves them time on alerts and mundane tasks. Review collected by and hosted on G2.com.

Swimlane Overview

What is Swimlane?

At Swimlane, we believe the convergence of agentic AI and automation can solve the most challenging security, compliance and IT/OT operations problems. With Swimlane, enterprises and MSSPs benefit from the world’s first and only hyperautomation platform for every security function. Only Swimlane gives you the scale and flexibility to build your own hyperautomation applications to unify security teams, tools and telemetry ensuring today’s SecOps are always a step ahead of tomorrow’s threats.

Swimlane Details
Languages Supported
English
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Product Description

Swimlane is a security platform designed to prioritize alerts, remediate threats and improve operational performances.

How do you position yourself against your competitors?

Swimlane spent the past decade helping the world’s largest and most demanding organizations automate security use cases both within and beyond the SOC. Swimlane harnessed the institutional knowledge and expertise needed to deliver outcomes that satisfy the increasing demands of its mature customers while also making security automation more approachable to the average Joe. With this ground-breaking innovative solution, we address customer requirements and evolving market demands. Swimlane Turbine is providing customers with the industry’s first true system of record for security operations and customers are seeing tangible results.

“Swimlane Turbine has given us the tools to help our customers accelerate security response by actioning the event at the source. The remote agent feature is a game-changer as we seek to efficiently manage multiple infrastructures for our diverse customer base.” - Cody McGehee, SOAR Engineering Team Lead, ECS Enterprise Managed Services


Seller Details
Seller
Swimlane
Year Founded
2014
HQ Location
Boulder, US
Twitter
@swimlane
1,653 Twitter followers
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®

Pauline B.
PB
Overview Provided by:

Recent Swimlane Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easy SOC Automation"
Capability to create new workflows and automations on the fly to resolve niche or one off issues in dealing with Alert triage.
CS
Collin S.Small-Business (50 or fewer emp.)
4.5 out of 5
"I use Swimlane for everyday work to investigate and sort cases."
I like that Swimlane is highly customizable and easy to use. I am able to navigate very easily while effeciently performing my work as well.
PB
Patrick B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Reliable and intuitive SOAR platform."
I love the personalization Swimlane offers and how robust it is for each user. I am able to set up my own reports and it works with our SIEM, Elast...
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Swimlane Media

Swimlane Demo - Management Dashboard
Swimlane Turbine case management is adapted to different stakeholders to highlight main data crucial for each role.
Swimlane Demo - Analyst Dashboard
Swimlane's analyst dashboard
Swimlane Demo - Workflow Builder
Most automated workflows require a human-made decision at some point. That’s why we built Turbine’s Low-Code Playbooks with adaptable features that enable individuals of all skill levels to participate in the automation process.
Swimlane Demo - Turbine Condition Builder
Turbine provides customers with a human-readable user experience so that playbook-building is easy to adapt and maintain. It codifies business logic and best practices on the backend so that customers can build playbooks by simple drag-and-drop actions.
Swimlane Demo - Turbine Actions Assets
This is valuable because anyone who has built a SOAR playbook knows how complex and rigid this process can be. Turbine makes this process approachable by simplifying technology interactions with playbook actions and assets. The drag-and-drop user interface makes it simple for customers to configu...
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43 out of 44 Total Reviews for Swimlane

4.6 out of 5
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43 out of 44 Total Reviews for Swimlane
4.6 out of 5
43 out of 44 Total Reviews for Swimlane
4.6 out of 5

Swimlane Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SwimlaneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

I like how customizable the tool is and how easy it is to adjust it to your liking. I have ran into a lot of problems with the tools I use to perform my job but have never been able to fix it but with Swimlane, I can easily go in and adjust specific items with ease to perform most efficiently. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

Swimlane has been slow at times with working through tasks and will sometimes go out while doing my everyday work. This isnt too frequent but can be annoying at times when I have to catchup after the downtime and make up the work on the time I lost. Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

Swimlane is helping me to automate my work by giving me a simple and easy-to-use interface to work through cases and be able to function as efficiently as possible. This makes my investigation time quicker and allows me to focus on the more important cases. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

Swimlane provides us with a comprehensive view of our entire toolset. With Python, we can creatively brainstorm solutions to problems that were previously unfeasible without the flexibility Swimlane provides. This enables us to respond quickly to various operational issues, compliance problems, and security incidents. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

We utilize the original Swimlane Platform, which is built around Python. To leverage Swimlane to its fullest potential, having a Python developer to assist with implementation and customization is recommended. While Swimlane offers out-of-the-box integrations, tailoring them to your specific needs is necessary. Swimlane provides professional services to assist with it all. It's worth noting that Swimlane Turbine is a low-code solution that isn't dependent on Python development experience. Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

High Mean-Time to Resolution Metric (MTTR):

The primary goal we achieve with Swimlane is the reduction of the Mean-Time to Resolution metric. We can efficiently bring in detections, correlate them into incidents, identify and enrich organizational assets, enhance indicators of compromise with both open and closed-source threat intelligence, address alert tuning requirements, and respond to and remediate incidents when required. By consolidating all relevant information in one place for our analysts and eliminating the need to switch between multiple tools, we effectively reduce the Mean-Time to Resolution metric. This solution addresses several challenges encountered in our Security Operations Center, including dealing with alert fatigue, reducing user errors with data entry, and accelerating the resolution of incidents.

Synchronizing our Alerting Toolset:

When an incident is closed out in Swimlane, it automatically closes all alerts associated with the incident generated by their respective tools. This automation reduces the need for manual intervention and ensures our toolset maintains accurate information. For senior leadership, this provides accurate vendor-specific dashboards based on different tool-specific metrics. For our analysts, it provides a method to locate incidents in Swimlane based on comments left in other tools.

Synchronizing our Threat Intelligence:

When actionable threat intelligence becomes available, we utilize Swimlane to synchronize indicators of compromise with our toolset. This proactive approach detects and prevents activity in our EDR, NDR, SIEM, ESG, etc., based on findings from our own incidents as well as open and closed-source threat intelligence providers. Our analysts can focus on the current alerts and incidents rather than manual tasks like updating lists of indicators. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

It's a 'when there's a will, there's a way' type of product. What you want to achieve can be done using it. We use it to automat repetitive tasks, perform automated rapid response on security alerts and incidents, and centralize majority of security operations through it. It saves a lot of time and hours for us. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

There isn't much we dislike about it except for update/upgrade process. It's a bit more involved than other products where you just click on upgrade and you are done. But this is just a very minor dislike. Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

We are a small team and not stuffed 24/7. Swimlane saves us hours since we are able to automate a lot of processes that would otherwise consume a lot of our team's time. We are also able to rapidly respond on security alerts through automation as well. The time between discovery and response gets cut down to minutes when it comes to certain alerts/incidents. Review collected by and hosted on G2.com.

PB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

I love the personalization Swimlane offers and how robust it is for each user. I am able to set up my own reports and it works with our SIEM, Elastic, flawlessly. Support from Swimlane is always prompt and we rarely have downtime that significantly affects our work. Any bugs found can be reported and new features are constantly being developed. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

Initially, there can be a lot going on and it can be confusing until you get comfortable with Swimlane and setting it up in your environment. The process is well worth it and you learn a great deal about the SOAR from the process. Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

Swimlane is helping us organize alerts and events from our SIEM. Review collected by and hosted on G2.com.

FY
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

Swimlane is extremely easy to learn and the low-code automation allows for seemingly endless automation opportunities across the entire security landscape. The Swimlane platform can integrate with any tool or IT product to enchance the business and provide security monitoring. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

Swimlane's UI could use some work. It needs a refresh to look less bland and given a more modern look. Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

Swimlane automates repeitive tasks and save Security Analysts tons of time so that they don't have to spend all day doing manual tasks. Alerts can be automatically enriched with threat intelligence information from multiple platforms giving users better insights. Automated Incident Response actions provide instant remediation to stop threats as soon as they happen. Review collected by and hosted on G2.com.

Luis Armando M.
LM
Pre sales and Implementation Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

Swimlane lets you create a playbook easily and integrate with almost every integration, security appliance, cloud, security validations, communication, mail, etc. hundreds of technologies that you can get and send data to improve your playbooks. Integration is fast and easy to create, config, and use.

The web interface helps to understand all you need to create, maintain and reuse your application base to new playbooks or improve the existents with new features using a low-code approach. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

Could be complex to maintain the infrastructure if you use existing clusters with Kubernetes and some skills are needed but support helps to solve always on time. Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

Permite to automate incident response integrating to AD, user management, security appliances, and other technologies to prevent an incident escalate while the teams are notified and the tickets needed are created automatically with all information already attached to the ticket. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

Capability to create new workflows and automations on the fly to resolve niche or one off issues in dealing with Alert triage. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

Slight learning curve. Starting from scratch is a bit of an undertaking but documentation and support supplement the issue. Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

Swimlane allows us to orchestrate and run play books to stream line legitimate alerts that need manual analyst intervention. Swimlane provides us the ability to funnel, shape and enrich alerts to simply action items for our analysts. Review collected by and hosted on G2.com.

CP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

The low code solution has allowed our team to develop the platform into what our team needs. We have been able to leverage automation to scale our business in a way that keeps our staffing down even while increasing the variety of services being offered. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

The UI design could use some polishing to look less industrial. The overall look does tend to appear boxy and rigid. Outside of the UI, the platform is phenomenal. Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

Swimlane is solving the problem of repetitive tasks and actions that analysts would normally need to perform manually. It is also allowing us to leverage API calls with other tools to respond without having to provision access for each person on our team in the customer's environment and tools. Review collected by and hosted on G2.com.

AN
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

The flexibility to create a playbook easily and able to easily integrate with all the integrations with the prebuilt plugins. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

Since the product is new in the market, there are very limited resources online. Other than that I give it a thumbsup!! Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

Automating the incident response, Ip blocking, vulnerability scanning etc., Manual block of IP involves multiple people doing the manual work on Firewall servers, using Swimlane we automated it and blocking the ip within 20-40 mins. Review collected by and hosted on G2.com.

CS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Swimlane?

I like that Swimlane is highly customizable and easy to use. I am able to navigate very easily while effeciently performing my work as well. Review collected by and hosted on G2.com.

What do you dislike about Swimlane?

One of the downsides of Swimlane has to be the stability. Swimlane can sometimes get bogged down due to the amount of system errors. Review collected by and hosted on G2.com.

What problems is Swimlane solving and how is that benefiting you?

Swimlane is grea for organizing our cases. I can effectively use filters to lower the amount of results when attempting to narrow in on a case. Review collected by and hosted on G2.com.