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Survey Dynamix Reviews & Product Details

vibhuti s.
VS
Senior Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Survey Dynamix?

It provides best survey solution in comparison to its peers. Customer insights is need of the day and survey dynamix full fill it. Highly recommended to everyone looking for a tip notch feedback system. Review collected by and hosted on G2.com.

What do you dislike about Survey Dynamix?

As we know it's cloud based system. Some discrepancy arises in feedback system. It should be taken care of. Review collected by and hosted on G2.com.

What problems is Survey Dynamix solving and how is that benefiting you?

By using survey dynamix, we will have multiple options for get insights from our customers/users. Various methods are there like voice calls, Chats etc. Review collected by and hosted on G2.com.

Survey Dynamix Overview

What is Survey Dynamix?

Survey Dynamix is a cloud based survey solution with a focus on Contact Centres. Perform outbound, inbound or SMS surveys and get real-time actionable feedback from your customers.

Survey Dynamix Details
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Product Description

Survey Dynamix is a cloud based survey solution with a focus on Contact Centres. Perform outbound, inbound or SMS surveys and get real-time actionable feedback from your customers.


Seller Details
Year Founded
2004
HQ Location
Alpharetta, GA
Twitter
@KalerisOfficial
2,289 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®

AR
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Recent Survey Dynamix Reviews

vibhuti s.
VS
vibhuti s.Enterprise (> 1000 emp.)
4.5 out of 5
"Perfect user insights survey solution"
It provides best survey solution in comparison to its peers. Customer insights is need of the day and survey dynamix full fill it. Highly recommend...
Abhishek A.
AA
Abhishek A.Small-Business (50 or fewer emp.)
3.5 out of 5
"Cloud based survey solution on contact centres."
Survey dynamix has the capability to integrate itself to the existing contact centre solution.Survey dynamix provides deep insights into the feedba...
Maloy K.
MK
Maloy K.Enterprise (> 1000 emp.)
4.0 out of 5
"Survey Dynamix: The leading real-time customer insights system"
The capability to integrate it into the existing contact center solution is the best thing in Survey Dynamix. It provides deep insights into the fe...
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2 out of 3 Total Reviews for Survey Dynamix

4.0 out of 5
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G2 reviews are authentic and verified.
Abhishek A.
AA
Financial Services Advisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Survey Dynamix?

Survey dynamix has the capability to integrate itself to the existing contact centre solution.Survey dynamix provides deep insights into the feedback which is recieved which is very much important in resolving queries,problems ,and decisions. Review collected by and hosted on G2.com.

What do you dislike about Survey Dynamix?

Survey dynamix is depended on cloud,and due to that sometimes we faces lots of glitches and bugs in the feedback that are recieved.The seamless integration is highly needed. Review collected by and hosted on G2.com.

Recommendations to others considering Survey Dynamix:

Survey dynamix is highly recomended to everyone. Review collected by and hosted on G2.com.

What problems is Survey Dynamix solving and how is that benefiting you?

We are only working and focusing on the main issue of glitches and bugs that are we facing while recieving feedback.If it gets resolved every thing will become seamless and fine. Review collected by and hosted on G2.com.

Maloy K.
MK
Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Survey Dynamix?

The capability to integrate it into the existing contact center solution is the best thing in Survey Dynamix.

It provides deep insights into the feedback received, which is great for taking further decisions. Review collected by and hosted on G2.com.

What do you dislike about Survey Dynamix?

The integration can be made seamless further Review collected by and hosted on G2.com.

What problems is Survey Dynamix solving and how is that benefiting you?

For example, in Genesys PureCloud, the survey is only available in the form of emails.

But, with the help of Survey Dynamix, we can now have the surveys for Voice Calls, Chats, and other media.

Also, we can take further decisions based on customer feedback. So, it provides deep insights, which is impressive. Review collected by and hosted on G2.com.

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