SureCloud
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SureCloud
By SureCloud
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4.3 out of 5 stars
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34 SureCloud Reviews

4.3 out of 5
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34 SureCloud Reviews
4.3 out of 5
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34 SureCloud Reviews
4.3 out of 5
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SureCloud Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for SureCloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Matt J.
MJ
Lean Specialist
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about SureCloud?

The SureCloud team is very professional and has a good product that can be tailored to company requirements. It is a rapidly developing company and I chose them because they are keen to continue developing their software and it has turned into a great working relationship. The software meets our needs, but where there are future improvement opportunities, the SureCloud team do listen and take on board these ideas which is great to see. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

Some of the background administration in the system for example user management is a bit clunky, but it still does the job. Review collected by and hosted on G2.com.

Response from Deji Odunela of SureCloud
Editedit

Hi Matt, it’s great to hear that you are enjoying the SureCloud experience.

Regarding the improvements you would like to see, we are planning some enhancements to user management for bulk reassignment and groups.

If this is something you are interested in, please let us know, and we can arrange a session to walk you through it.

Deji, SureCloud, Customer Success

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Verified User in Computer Software
IC
Mid-Market(51-1000 emp.)
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Review source: Organic
What do you like best about SureCloud?

The best thing is the ability of this platform to manage vulnerability that includea direct feeds from many vulnerability scanning tools (including vulnerability scan scheduling) and supports penetration test data upload.it also provides great framework for the management of incidents. Incident management is key to a company's success and tracking them continuously contributes to further progress. The surecloud platform provides this great framework that helps to assess, track and monitor incidents and also suggests continuous improvement. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

Nothing that I dislike but I would like to add few tips to improve. This sounds business like but adding some fun features like interactive animated chat support, dashboards, links and fields could attract potential users. With the type of investment that has been put into the tool, a great interactive environment is likely to skyrocket the sales of this product to extreme levels. Review collected by and hosted on G2.com.

Response from Deji Odunela of SureCloud
Editedit

Hi there, thank you for taking the time to write us a review and for your kind words.

We are always looking to enhance the platform’s user experience, and so your feedback has been handed over to our product team.

Stay tuned.

Deji, SureCloud, Customer Success

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Verified User in Chemicals
CC
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SureCloud?

Works efficiently when in comes to the data privacy management . My company had a great review for it. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

No free version of SureCloud GDPR Suite. Review collected by and hosted on G2.com.

Response from Deji Odunela of SureCloud
Editedit

Hi there, we’re pleased to see that your organization is happy with our GDPR portfolio.

To date, the only free trial we have made available is the Supply Chain Risk solution during the COVID-19 era, however, I will feed this back and we could potentially look at doing some more free trials in the future.

Deji, SureCloud, Customer Success

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JL
Project Manager
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about SureCloud?

The overall layout is the best on the market. It’s user friendly and the support center is amazing. Review collected by and hosted on G2.com.

What do you dislike about SureCloud?

The first version were buggy sometimes, but recent releases have corrected this. Review collected by and hosted on G2.com.

Response from Deji Odunela of SureCloud
Editedit

Hi there, it’s great to see that you’re enjoying SureCloud’s intuitive UI and knowledge base.

We recognize in the past the platform could be buggy, however, as you’ve illustrated, these issues have been ironed out.

We put customer experience and satisfaction as our number one priority, and your review reaffirms the hard work we put in every day. We look forward to continue to work with you and your organization.

Deji, SureCloud, Customer Success

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