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SupportSoft Reviews & Product Details

SupportSoft Overview

What is SupportSoft?

SupportSoft is an end point automation solution that empowers managed service providers (MSPs) and internal IT teams to work more efficiently and productively while improving the support experience for end users.

SupportSoft Details
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Product Description

SupportSoft is an end point automation solution that empowers managed service providers (MSPs) and internal IT teams to work more efficiently and productively while improving the support experience for end users.


Seller Details
HQ Location
Austin, TX
Twitter
@ignitetech
374 Twitter followers
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®

Jennifer S.
JS
Overview Provided by:
Senior Marketing Communications Specialist at Avolin

Recent SupportSoft Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Ss review - ridge"
Great tool, user friendly, support, and overall engag
raju k.
RK
raju k.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Platform to fix IT issue faster"
Simplifying the support process for the users, Especially I like how it enables my users to fix their issues by themselves without waiting till my ...
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SupportSoft Media

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2 SupportSoft Reviews

4.3 out of 5
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2 SupportSoft Reviews
4.3 out of 5
2 SupportSoft Reviews
4.3 out of 5
G2 reviews are authentic and verified.
raju k.
RK
Digital Specialist Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SupportSoft?

Simplifying the support process for the users, Especially I like how it enables my users to fix their issues by themselves without waiting till my IT Team gives support them. Review collected by and hosted on G2.com.

What do you dislike about SupportSoft?

Nothing much It has all the required features builted in. Review collected by and hosted on G2.com.

What problems is SupportSoft solving and how is that benefiting you?

Customer Support

Faster Resolution Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SupportSoft?

Great tool, user friendly, support, and overall engag Review collected by and hosted on G2.com.

What do you dislike about SupportSoft?

Slow, poor support, weak integrations and overall experience Review collected by and hosted on G2.com.

What problems is SupportSoft solving and how is that benefiting you?

Helping with support initiatives within industries; leads to better overall engagement Review collected by and hosted on G2.com.

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