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Supermetrics Reviews & Product Details

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Supermetrics?

Supermetrics has access to some hard-to-find digital marketing sources such as Pinterest Ads or Instagram posts. The amount of data-points available is generally all-encompassing as far as API endpoints go, and we're able to use the Sheets edition to help fill in gaps from our other ETL tools. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Supermetrics offers functionality such as error handling and email alerts, however I have yet to see either of these features work. Much of my time spent within Supermetrics is spent manually finding and fixing errors from expired auth tokens or date formats changing randomly. When using with a data warehouse, be vigilant by setting up triggers within the Google platform to help keep data clean and moving forward. Review collected by and hosted on G2.com.

Recommendations to others considering Supermetrics:

This can absolutely get you what you need for your data, but know it is not a 'set it and forget it' platform. Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

We use Supermetrics to expand our access to digital marketing platforms that we're either unable to get in our other ETL tools or are less frequently needed. Examples are Instagram, Pinterest Ads, Facebook posts, LinkedIn. It's a low-cost solution for getting much of the data we need but don't have with other tools. Review collected by and hosted on G2.com.

Supermetrics Overview

What is Supermetrics?

Supermetrics, founded in 2010 and headquartered in Helsinki, Finland, is the leading marketing intelligence platform empowering businesses to connect and analyze their data effortlessly. With a mission to make data mastery accessible, Supermetrics offers a seamless solution to connect and extract data from over 150 marketing and sales platforms, including Google Analytics, Facebook Ads, and HubSpot, into your preferred destinations. Trusted by more than 200K organizations worldwide, including leading brands like Nestlé, Warner Bros, and Dyson, Supermetrics helps teams streamline their reporting processes—whether using simple spreadsheets or advanced data warehouses—enabling them to focus on growth and innovation. Recognized as one of G2’s Top 50 Best EMEA Software Companies for 2024, Supermetrics continues to pioneer the future of marketing analytics, shaping how businesses harness the power of data.

Supermetrics Details
Product Website
Languages Supported
English
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Product Description

Supermetrics helps over half a million marketers and analysts move data from popular marketing and ad platforms like Facebook, Google, and HubSpot to their favorite analytics, reporting, and data warehouse platforms. Over 15% of global ad spend is reported through Supermetrics.

How do you position yourself against your competitors?

Supermetrics began with a bold idea: to make marketing data simple and accessible for businesses everywhere. Today, over 200K organizations, including brands like Nestlé, Warner Bros, and Dyson, trust Supermetrics to streamline their marketing analytics.

What started as a tool to connect data has evolved into a leading platform that consolidates insights from 150+ marketing and sales platforms—like Google Analytics, Facebook Ads, and HubSpot—into preferred destinations. This innovation earned Supermetrics a spot on G2’s 2024 Top 50 Best EMEA Software Companies list.

At Supermetrics, we’re driven by a commitment to innovation, transparency, and customer success. We believe in the power of data to solve problems and create opportunities. As marketing evolves, so will Supermetrics, continuing to empower marketers and analysts to excel in an ever-changing landscape. The future of marketing intelligence starts here.


Seller Details
Company Website
Year Founded
2013
HQ Location
Helsinki, Uusimaa
Twitter
@Supermetrics
7,964 Twitter followers
LinkedIn® Page
www.linkedin.com
391 employees on LinkedIn®
Description

Supermetrics helps over half a million marketers and analysts move data from popular marketing and ad platforms like Facebook, Google, and HubSpot to their favorite analytics, reporting, and data warehouse platforms. Over 10% of global ad spend is reported through Supermetrics.


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Recent Supermetrics Reviews

JH
Jayden H.Enterprise (> 1000 emp.)
5.0 out of 5
"It does what it's supposed to which is all I can ask for."
It does what it's supposed to. Helps me get data in Looker Studio.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"A huge time saver for platform data analysis."
Wide integration of platforms, works fast, intuitive design, support responds quickly.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Super helpful tool for data analysis"
Super simple and versatile. Almost all data can be transferred to the desired tool. We use it to combine performance marketing data from various so...
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Video Reviews

783 out of 784 Total Reviews for Supermetrics

4.4 out of 5
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783 out of 784 Total Reviews for Supermetrics
4.4 out of 5
783 out of 784 Total Reviews for Supermetrics
4.4 out of 5

Supermetrics Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for SupermetricsQuestion

Time to Implement
<1 day
>12 months
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48+ months
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MG
Data Engineering Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Supermetrics?

Supermetrics allows for easy integration of several paid media channels in which we have ads placed.

Thanks to Supermetrics we were able to create a single dashboard for all our channels and now we can compare cost, clicks, impressions, conversions across all our channels. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Sometimes the aggregations (dimensions) will lead to a difference on the overall values of the metrics and that should not be the case. Or at least it should be explicitly stated.

For example, when adding certain columns to our views (lets say, demographics) the total cost or impressions would change. I can understand that the overlapping of dimensions may make for "double counting" some cost, but this should be properly warned, documented, etc. Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

Easy integration of most of our paid media channels data into our data warehouse.

This saved time and cost of custom integrations from different platforms (that may even charge extra to unlock such integrations) Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Great feedback on the data sources double counting. Thanks for that and the review! Join our Community to stay updated: https://community.supermetrics.com/

VD
W
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Supermetrics?

I most appreciate Supermetrics' ability to consolidate data from various marketing platforms into a single, unified view. This significantly streamlines our workflow and reduces the risk of errors, allowing us to focus on analyzing data and delivering actionable insights to our clients.

Also, the Customer Support team has always been very responsive and helpfull whenever we were facing issue with the tool or data integration. An added bonus! Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

I find the steeper learning curve associated with Supermetrics to be a bit challenging. While the platform is generally user-friendly, it can take some time to fully grasp all the features and customization options, especially for those who are new to data extraction and visualization tools. Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

Supermetrics is a valuable tool for our agency. By consolidating data from various marketing platforms, automating data refreshes, and providing a comprehensive overview of marketing performance, it streamlines our workflow, reduces errors, and enables us to make more informed decisions. These benefits have significantly improved our agency's efficiency and effectiveness, allowing us to deliver better results to our clients. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

"Powerful tool"... I love that! Learning curve is definitely something we are looking at in 2025 for future customers as well. Please join our Community to stay informed: https://community.supermetrics.com/

SR
Digital marketing specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Supermetrics?

I can connect tools to each other, which used to be difficult to connect. Next to that, the support is also really nice to work with. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

The costs for additional output tools is crazy high. Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

Analyzing my LinlkedIn ads detail in more detail, allowing me to also create easy to understand graphs. Review collected by and hosted on G2.com.

TM
Head of Product
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Supermetrics?

Supermetrics have a ton of connectors to platforms like Facebook, TikTok, Google and more. They make it super simple to load data to Google Sheets and BigQuery. I love their customer support and they always seems to have new connectors to test out. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

The only is issue I run into a script failures sometimes, but this is more on the platform APIs not Supermetrics. Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

We are able to load performance data from paid social platforms that we use to create cross channel reports for clients. Review collected by and hosted on G2.com.

MD
Director of Strategy
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Supermetrics?

Supermetrics allows our agency to connect several dozen platforms from several dozen clients to create customized reporting. It enables our organization to do this without the need of our development team, or outside help, which allows us to allocate our development resources to other areas. It is a huge help. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Supermetrics isn't as user friendly as we would like. That being said, with a bit of training, our team is able to get just about everything done! We encounter connection bugs pretty regularly which can be frustrating, but it is the nature of the beast when dealing with so man different platforms. Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

Supermetrics is solving our many platform to one platform reporting problem. It benefits our team by allowing us to allocate less resources to reporting, and focus on creating the best reporting structures for our internal teams and our clients. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Thanks for the feedback on the UI! We are constantly trying to improve that side for you. We'd love for you to post your suggestions in our Community: https://community.supermetrics.com/

JB
Director of Digital Media & Analytics
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Supermetrics?

The ease of connecting data to looker and google sheets. Connections take no time at all.

Sometimes we get very quick turn requests for client dashboards or analysis, and Supermetrics allows us to accomplisht those.

We have truly advanced our team and reporting processes with the use of Supermetrics, and use the dashbaords it connects to on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Loading time for large amounts of data can take some time. I feel like that is more of a looker issue than a Supermetrics issue mostly.

In addition, I wish there were more Google conversion fields to pull in! Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

Time to create dashboards for internal and external use. No need to use a data warehouse. Any marketer can go in and create their own view or dashboard if needed. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

So glad to hear that connections take no time at all for you! For the loading time, maybe a data warehouse is next on the docket? Either way, to learn more, join our Community to get in that discussion: https://community.supermetrics.com/

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Supermetrics?

Supermetrics is an essential tool for anyone who relies on data to make informed marketing decisions. I use it every day to pull data from Google Analytics, Facebook Ads, and Google Ads into Google Sheets.

Overall, Supermetrics is a game-changer for marketing analysts and businesses that need automated, accurate, and easily accessible reporting. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

The initial configuration can be confusing, especially for first-time users. Some connectors require extra steps that aren’t always intuitive. Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

Supermetrics has significantly streamlined my workflow by solving one of the biggest challenges in marketing analytics—manual data collection and reporting. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

Thank you for your review! We're thrilled to hear Supermetrics has become a daily essential for streamlining your marketing analytics and reporting. We understand the initial configuration can be tricky and appreciate your feedback—it helps us improve. If you need any support, our team is always here to help!

JH
Digital Marketing Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Supermetrics?

It does what it's supposed to. Helps me get data in Looker Studio. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

It can be expensive as you expand the data you want. Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

It helps me get paid social information into Looker Studio. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about Supermetrics?

Super simple and versatile. Almost all data can be transferred to the desired tool. We use it to combine performance marketing data from various sources and prepare it in Looker Studio and Google Sheets. Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

My accounting doesn't like the price, but that's all ;-) Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

Not all data sources like Meta or Microsoft Ads can be integrated into Looker Studio. Here, Supermetrics helps as an interface. Review collected by and hosted on G2.com.

Verified User in Publishing
IP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Supermetrics?

I really like how Supermetrics has a very wide range of connections to other platforms, even some of the obscure ones. The transfers were straightforward and quite easy to implement. Auto transfers, and monitoring can be set up, as well as email notifications (to the team as well) if errors occur. My team and I use it every day to monitor our data performance, and rely a lot on SM for the ETF to our database (which SM also has many DB connections). Review collected by and hosted on G2.com.

What do you dislike about Supermetrics?

Customer support can sometimes be long, but your customer rep would ideally be the first point of contact, who would then escalate an issue. Some connections do not have fields/dimensions that exist on the ad platform but SM cannot populate or extract that data (unknown why, recurring issue but no fix or workaround). Billing receipts/information does not reflect changes made, making email communications essential for knowing changes/new connections added etc. Review collected by and hosted on G2.com.

What problems is Supermetrics solving and how is that benefiting you?

Centralizing all of our data in one place (our DB) for our PBI dashboard. Review collected by and hosted on G2.com.

Response from Dylan Caraker of Supermetrics

I'm so glad to hear that you're finding it useful when monitoring your data performance, and that you're able to centralize it all. That's great feedback about billing though, and I'll push that forward.