Sumtracker Pros and Cons

We have been using sumtracker for over 2 years, and it's been the best inventory management software for our business. They help us solve a critical business need by incorporating the ability to split orders within their system's logic.

The best thing about their software is their customer service! Every issue/request is answered promptly. They are also one of the few companies that will join a Zoom call and help you with whatever you need.

I would recommend it to anyone!! Review collected by and hosted on G2.com.

When I first started working with sumtracker, they didn't have their website optimized for mobile use but now they have implemented a mobile web version that is extremely useful for our business. Review collected by and hosted on G2.com.

Our business has been using Sumtracker on a daily basis for over a year and it has more than exceded our expectations. We manage thousands of SKU's and parts. Sumtrackers ability to "Bundle" component parts for an item is invaluable. Prior to Sumtracker we could not find an inventory option like this that would work for our business. Another thing that we love about Sumtracker is that Customer Support has been consistantly open to sugestions on improvements to the program. Updates are quite frequent and continue to add value to the program. Review collected by and hosted on G2.com.

There is nothing we dislike about Sumtracker. Review collected by and hosted on G2.com.

Sumtracker has made managing inventory so much easier for my business.

I used to worry about overselling or running out of stock with mltiple selling marketplaces I run, but the real-time inventory sync from Sumtracker has been a lifesaver. I also love the product bundles feature, which makes managing items made up of multiple components really simple. Another great feature is the table functionality for stock adjustments, it’s quick and saves a lot of time when I need to update multiple items at once. Review collected by and hosted on G2.com.

One thing I find challenging is the price. For smaller businesses like mine, it feels a bit expensive. Also, product listings in Sumtracker only allow basic information and don’t support images, which limits how detailed I can get.ducts and upload them directly to selling marketplaces, which would make it an all-in-one solution. Review collected by and hosted on G2.com.

We love the ability to see inventory broken down to what we have in stock, what is booked in orders, and what is available. It's essential for our operations and huge catalog. We're also really excited about the ability to manage and use multiple stores and manager their inventory seemlessly. Review collected by and hosted on G2.com.

It can be really slow sometimes which hinders/ backs up our operations. We often see an inventory update taking longer to update which can cause a domino effect on a lot of things with how quickly we move through our inventory. Review collected by and hosted on G2.com.

Customer support is excellent. The product is easy to use and has good resources for training but it was so straightforward, only need to look up specific questions. The history of how products move is essential and so valuable.

Very easy to implement. I use it every day. Review collected by and hosted on G2.com.

I know the information is tracked but I can't access it in a combined report. I wish there was a report builder. Review collected by and hosted on G2.com.

Easy setup and syncs inventory between all our sales channels. We have used other apps for inventory control, but Sumtrackers wins out. Customer support promptly responds; their responses to the questions asked are clear and on point. Review collected by and hosted on G2.com.

The price point is ok, I just wish it was a little bit cheaper. Review collected by and hosted on G2.com.

It works better than Skulabs and Shippingeasy inventory management software. It is accurate. Review collected by and hosted on G2.com.

When looking or searching for products, I scroll to the bottom to see what products I have, but then scroll back to the top and to click the button to go to the next page. The arrows were at the bottom and top and then they did an update and tok them away. It is irritating scrolling back up everytime. Review collected by and hosted on G2.com.

Harmonious updates among many platforms and stores. The most impressive support from the team and I love the fact that they are ALWAYS listening to feedback and making improvements to layout and functionality. Review collected by and hosted on G2.com.

I honestly think everything is very fair about pricing, but it is a big leap from plan to plan. Still this saves hours and hours of time so it is worth it. Review collected by and hosted on G2.com.

It is accurate. The numbers are right on. Review collected by and hosted on G2.com.

They need to add an arrow button at the bottom of the product page. Review collected by and hosted on G2.com.

The reactivity of the support team and the quickness in all our requests. Sumtracker overall is very easy to use and our teams uses it every single day! Review collected by and hosted on G2.com.

The purchase order feature could be more accurate and logical Review collected by and hosted on G2.com.