SuiteCRM Pros and Cons

SuiteCRM is a reliable tool for managing customer relationships effectively.

I must say that it makes my life easier Review collected by and hosted on G2.com.

Everything is alright, there is nothing to dislike in this. Review collected by and hosted on G2.com.

SuiteCRM's configuration studio allows users to customize the tool to their company's needs. Users can modify fields, create new modules, and customize layouts. Review collected by and hosted on G2.com.

SuiteCRM has limited features, a limited workflow, and a clunky campaign builder Review collected by and hosted on G2.com.

Open Source Completely free CRM, Its have all the options line Email Marketing, We can have Customer Support from Community, East to Implemet in Self Hosting Server, for We can customize like anything We can create modules as per our requirement, For Day to Day Usage of CRM this is the best Siltion Review collected by and hosted on G2.com.

Integration is very low, No Commercial Customer Support, Complexity while Customization for a New Bee, We may face performace issue with huge number of Users Review collected by and hosted on G2.com.

I found it perfect CRM to use as it helps to manage the accounts and customer information contact list. It helps in sales automation with its marketing automation tools. It is easily installed and easy to use on application . Review collected by and hosted on G2.com.

no any feature and tool in it to dilike. Review collected by and hosted on G2.com.

I love the ease of use when making or setting up dashboard. It saves us the time and effort to make everything working for the user. It was excellent support that could guide you as well. Review collected by and hosted on G2.com.

I have no complaints for now. We need to explore more what this CRM is capable of Review collected by and hosted on G2.com.

It provides an automation tool to track the sales and manage them. It also helps to automate the lead assignment. It provides the tool to respond to customer inquiries for more effective relations. Review collected by and hosted on G2.com.

It is a little complex to understand and becomes more difficult when integrating with the existing system. Review collected by and hosted on G2.com.

I like the fact that you could easily deploy it in-house. Due to data privacy concerns, we prefer to have our clients' information stored on our local servers instead of handing it over to cloud providers.

With regards to improving the b2b sales process, it could have an easier automation workflow. However, it drastically improved our sales process and enhanced the transparency of information processing. Review collected by and hosted on G2.com.

They can build and develop more integration plugins available.

More intuitive templates can be developed.

Sending out newsletters could be enhanced to compete with the likes of ActiveCampaign. Review collected by and hosted on G2.com.

Suite CRM is on the most customisable CRM whether it comes to UI, Dashboard or with the Code. You can customise this CRM as per your business requirements. Review collected by and hosted on G2.com.

When it comes to a PHP based software or tool , security can be a concern as they have to many loopholes and suiteCRM use some outdate PHP version.

When it comes to documentation limited information is available. Review collected by and hosted on G2.com.

Dashboards are much more customizable, easy to access, and integrate with other tools. User and role management feature helps to contribute to others. strong System securities. Review collected by and hosted on G2.com.

There's nothing to dislike but, its a bit time consuming probably I have to explore more. Review collected by and hosted on G2.com.

The website application itself has a lot of functionality, and modification options seem to be endless. It has some semblance of JIRA to it, meaning tons of customizations, a lot of information storage and management functions. Review collected by and hosted on G2.com.

The software itself is messy in that it has so many different tags and functions for each option you're adding to it. It's working slowly, and the viewing of an added account is in no way user-friendly. If you add a record of any type, say your client to it and add some details to it; once you open it, the information is not displayed in a user-friendly manner. You might have to scroll or click through multiple tabs or pages to view various parameters of the record. Review collected by and hosted on G2.com.