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SuiteCRM Reviews & Product Details - Page 7

SuiteCRM Overview

What is SuiteCRM?

SuiteCRM is the award winning Customer Relationship Management application brought to you by SalesAgility who are the authors and maintainers. The application is enterprise ready and completely scalable to suit any business size or business requirement. The application is fully customisable and can be tailor made to fit your current or future business processes. Most importantly the application is open source and so it’s completely FREE to use, with no limitations on users.

SuiteCRM Details
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Product Description

SuiteCRM is a free and open source alternative to Salesforce, Dynamics and other proprietary software. Feature rich, powerful, flexible and user-friendly, it is one of the most popular CRM applications globally .

How do you position yourself against your competitors?

As an award winning open source CRM application we position ourselves directly against all proprietary paid for CRM solutions as the main open source alternative. Our system is free to use, download, distribute and modify. With SuiteCRM being an enterprise ready application, it is fully scalable to fit your own particular business processes. Rich in features and functionality it provides you with access to a very powerful intuitive application.


Seller Details
Year Founded
2005
HQ Location
Stirling, United Kingdom
Twitter
@salesagility
3,831 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®

AN
Overview Provided by:

Recent SuiteCRM Reviews

AG
Aastha G.Small-Business (50 or fewer emp.)
5.0 out of 5
"SuiteCRm my life mate"
SuiteCRM is a reliable tool for managing customer relationships effectively. I must say that it makes my life easier
S
Sumanth .Mid-Market (51-1000 emp.)
5.0 out of 5
"Suite CRM - Data Software Tool"
SuiteCRM's configuration studio allows users to customize the tool to their company's needs. Users can modify fields, create new modules, and custo...
SM
Suresh Kumar M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best Open Source CRM in the Market - Suite CRM"
Open Source Completely free CRM, Its have all the options line Email Marketing, We can have Customer Support from Community, East to Implemet in Se...
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SuiteCRM Media

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91 SuiteCRM Reviews

4.2 out of 5
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91 SuiteCRM Reviews
4.2 out of 5
91 SuiteCRM Reviews
4.2 out of 5

SuiteCRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SuiteCRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
DE
Freelance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SuiteCRM?

I like this software because it gives me an advantage to be able to contact more clients and don't have to search multiple sites. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

There is nothing that I do not like about this program. Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

I am able to use this program to contact more clients. Review collected by and hosted on G2.com.

Verified User in Machinery
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about SuiteCRM?

SuiteCRM is an open-source, free CRM system that does many of the tasks that a much more expensive CRM system would offer. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

The integration with Microsoft Outlook simply did not work. Once contacting their support team, there was still no help or solutions provided. Review collected by and hosted on G2.com.

Recommendations to others considering SuiteCRM:

Make sure you have a good in-house team of tech support to keep you working through issues. Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

SuiteCRM offers an inexpensive solution for Customer Relationship Management. Review collected by and hosted on G2.com.

RM
Student Tax Attorney in Veterans Law Clinic
Higher Education
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SuiteCRM?

The simplicity of the program. It was very user-friendly Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

I wish this was found much was available much sooner Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

Legal Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SuiteCRM?

I love the possibility to modify and tailor it to our needs. It offers all and more than other paid alternatives. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

To be honest, I don't like the design and the code is a little bit complex, but when you get to know it, you can do pretty much anything. Review collected by and hosted on G2.com.

Recommendations to others considering SuiteCRM:

If you're looking for a CRM system, that you can modify and tailor to your needs, I'd say SuiteCRM is the peace of software for you. I't lets you do pretty much anything you need. Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

We are using it for support of our sales team. We have some hooks set up, to connect it to our own system. Review collected by and hosted on G2.com.

EC
Innovation Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about SuiteCRM?

Easy way to make and save reports. I really like the neat layout of their interface. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

Some additional business intelligence features would be welcome Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

Mainly CRM and invoicing Review collected by and hosted on G2.com.

AV
Account Manager
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SuiteCRM?

Simple interface and easy to use and understand. It's very manageable in terms of coding and trying to make it work with autodialer and lead management technology. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

Integration has always been an issue with this software. Even though it may integrate with many other software for different types of campaigns, it doesn't work quite well and it takes a lot of time and effort than simply getting a more commercial CRM like SalesForce or HubSpot. Review collected by and hosted on G2.com.

Recommendations to others considering SuiteCRM:

If you're trying to integrate your CRM with other software, don't use Suite. Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

Contact database management

Autodialer

Email Marketing Campaign Review collected by and hosted on G2.com.

JG
Marketing And Business Development Intern
Human Resources
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SuiteCRM?

It is a pretty solid CRM for being free. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

There are some bugs, such as it won’t let you go back unless you refresh the screen Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

Using the CRM to navigate our sales leads Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SuiteCRM?

this is so easy to use and navigate, really makes my life a little easier Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

I’ve used other crms and I really don’t think there’s anything I dislike about this one! Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

Keeping clients organized! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SuiteCRM?

Un excelente CRM que puedes instalar en tu servidor para poder desarrollar todas tus gestiones empresariales. Fácil de manejar. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

Algunos plugins interesantes son de pago Review collected by and hosted on G2.com.

Recommendations to others considering SuiteCRM:

Es un buen ERP, pero necesitas buenos conocimientos para poder desarrollar su máximo potencial. Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

El manejo de la empresa, gestión de agendas y de clientes Review collected by and hosted on G2.com.

Verified User in Retail
CR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SuiteCRM?

Easy to use. Customer support was great. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

Customer support hotline by phone took a little longer than expected. Review collected by and hosted on G2.com.

Recommendations to others considering SuiteCRM:

Highly recommend Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

Data entry. Fast and efficient Review collected by and hosted on G2.com.