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4.8 out of 5
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SuiteCRM
91 SuiteCRM Reviews
4.2 out of 5
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Overall Review Sentiment for SuiteCRM
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KM
Keegan M.
Sales Development Manager
Enterprise(> 1000 emp.)
What do you like best about SuiteCRM?
Its clean, clear, and concise. I appreciate the areas that allow for project tracking and reporting in a low cost option for CRM. Review collected by and hosted on G2.com.
What do you dislike about SuiteCRM?
From a configurability perspective, there is a software development nuance you'll really need to have to get it off the ground. Wouldn't be for the faint of heart. Review collected by and hosted on G2.com.
MC
Manish C.
CEO
Small-Business(50 or fewer emp.)
RR
Roshan R.
Mobile Application Developer
Small-Business(50 or fewer emp.)
What do you like best about SuiteCRM?
SuiteCRM is an orgainzed and easy to way to implement each task based on the priority. It is a user-friendly marketing tools and a good platform that can be customised based on the business needs. Review collected by and hosted on G2.com.
What do you dislike about SuiteCRM?
It uses outdated versions of PHP which makes the application prone to cyber-attacks and can have loopholes that can harm the structure of the codebase. In order to resolve these issues, it has to be updated with the latest features. Review collected by and hosted on G2.com.
OA
Oliver A.
Oliver
Small-Business(50 or fewer emp.)
RD
Randeep Singh D.
Web Application Developer
Small-Business(50 or fewer emp.)
What do you like best about SuiteCRM?
Suite CRM is very good product. Using this product we can setup very easily on every environment. Its very user friendly and Admin panel very good we can control every thing from there as per our requirement. Review collected by and hosted on G2.com.
What do you dislike about SuiteCRM?
Some its hard to find out documentation for error we got when try to customise and new code as a feature. Review collected by and hosted on G2.com.
AK
Abdelhadi K.
Customer service
Mid-Market(51-1000 emp.)
What do you like best about SuiteCRM?
It allows the whole team to have a follow-up of our clients requests. Review collected by and hosted on G2.com.
What do you dislike about SuiteCRM?
Sometimes it's slow and crashes too. It takes the IT team some time to get it back again. Review collected by and hosted on G2.com.
UR
Verified User in Retail
Small-Business(50 or fewer emp.)
What do you like best about SuiteCRM?
I like that they offer numerous modules to help organize our needs. The ability to integrate CRM with core business systems allows us to share and collaborate across any boundaries. Review collected by and hosted on G2.com.
What do you dislike about SuiteCRM?
Sometimes the quality of the program can be off, but the pros outweigh the cons. The community aspect of it need improvement and maybe some feedback from users on how to redesign the flow. Review collected by and hosted on G2.com.
JP
Janardhan P.
Founder and CEO
Small-Business(50 or fewer emp.)
What do you like best about SuiteCRM?
Very customized dashboard for business owners. They are providing key third-party integration as well. We will find found all our requirements in this CRM tool. Review collected by and hosted on G2.com.
What do you dislike about SuiteCRM?
The cost of software is a little expensive for first-time business owners. Review collected by and hosted on G2.com.
GN
Gary N.
Senior Marketing Specialist
Small-Business(50 or fewer emp.)
What do you like best about SuiteCRM?
The biggest thing we like is that it is free! It's fairly easy to use and intuitive. Review collected by and hosted on G2.com.
What do you dislike about SuiteCRM?
Our biggest dislike is that it requires a fair amount of setup and you need someone who understands PHP and how to implement a CRM. Review collected by and hosted on G2.com.
UA
Usman A.
Software Engineer
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SuiteCRM?
I like the suitecrm Fast sales and marketing modules built-in modules to help flow the business process Review collected by and hosted on G2.com.
What do you dislike about SuiteCRM?
I wouldn't say I like it not so good interface development is a bit complex. it becomes slow on large databases Review collected by and hosted on G2.com.
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