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Stunning Reviews & Product Details

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Stunning?

It allows you to automatically chase people for payments and you can set up quite custom emails.

It also offers to send receipts which you can embed online with an easy to use billing update page included as well :) Review collected by and hosted on G2.com.

What do you dislike about Stunning?

The interface seems quite outdated and could do with some improvement. Review collected by and hosted on G2.com.

Recommendations to others considering Stunning:

If you are looking for a simple dunning tool Stunning is the way to go :) It does not take much implementation effort and is easy to use. Review collected by and hosted on G2.com.

What problems is Stunning solving and how is that benefiting you?

We are using Stunning to prevent Churn through automated emails for failed payments, an easy option to update card details and an option to remind customers about expiring card details (all over email and in-product). Review collected by and hosted on G2.com.

Stunning Overview

What is Stunning?

Stunning stops SaaS app churn by preventing failed payments.

Stunning Details
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Product Description

Stunning stops SaaS app churn by preventing failed payments.


Seller Details

Recent Stunning Reviews

Chris L.
CL
Chris L.Small-Business (50 or fewer emp.)
5.0 out of 5
"It's helped us recover hundreds of thousands of dollars"
It's purpose built. It's not trying to be everything to everybody. If a customer's charge doesn't go through - send them messages. If their card is...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Awesome tool and great support team :)"
It allows you to automatically chase people for payments and you can set up quite custom emails. It also offers to send receipts which you can emb...
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Stunning Media

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1 out of 2 Total Reviews for Stunning

4.5 out of 5
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1 out of 2 Total Reviews for Stunning
4.5 out of 5
1 out of 2 Total Reviews for Stunning
4.5 out of 5

Stunning Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Chris L.
CL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Stunning?

It's purpose built. It's not trying to be everything to everybody. If a customer's charge doesn't go through - send them messages. If their card is going to expire - send them messages. If they pay for something, send them a receipt. If a charge is coming up, send them a message. The long and the short of it is that it comes down to results. We used to spend many hours every month chasing down customers with failed charges - and we were never pre-emptive with expiring cards. We now spend very little time chasing customers on billing. And their bills get paid. Period. We also like the Zapier integration and the ability to cc us on messages. Review collected by and hosted on G2.com.

What do you dislike about Stunning?

The UX is a bit confusing. You have to go to one spot to enable functions, and then a different spot to configure them, and perhaps even another spot to customize messaging. Also, there's not one consolidated page to quickly manage ALL outstanding invoices from. Lastly, the URL you provide to customers to update their cards isn't incredibly aesthetic (or secure?) and shows both your stunning ID and the stripe ID of the customer within the URI. Review collected by and hosted on G2.com.

What problems is Stunning solving and how is that benefiting you?

It reduces the amount of time we spend managing failed payments both proactively and reactively. This ensures that all failed payments are dealt with in a timely manner AND often prevents failed payments in the first place (by proactively informing customers of upcoming credit card expirations). Review collected by and hosted on G2.com.

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