Strategies Group Reviews & Provider Details

Strategies Group is very responsive and provides frequent updates on where we are with any open tickets. Review collected by and hosted on G2.com.

At times I am need of some guidance on how to achieve a vision within Acumatica, a new workflow process, or have a certain dashboard built and I am not sure the best way to go about achieving those items and it would be nice to be able to just have a conversation with someone easily reachable without worrying about being on the clock for billings. Having a partner to quickly call and help me out with a GI or a quick dashboard would be lovely instead of going through formal ticketing, etc. However I understand the need for ticketing to track things, etc. Dealing with everyday task saturation, sometimes responses on tickets get buried! Review collected by and hosted on G2.com.

On a few rare occassions, we have had the need to request their senior leadership on issue resolution... this has always come with willingness and availability. Overall, they are responsive and follow up on open tickets. They respect our scope and engagement wishes when problem solving and working with ISV's to stay within our defined budgets. Review collected by and hosted on G2.com.

It would be nice to have more accessibility into visionary and strategic collaberation. Some of the creative process in imagining and seeing what options are available gets diminished in the ticket system... maybe more opportunities for this and not so much a break-fix mentality (ticket submittal). Review collected by and hosted on G2.com.

Their subject matter experts have allowed us to push the limits of our ERP, enabling us to automate dozens of tasks historically performed by multiple people. Review collected by and hosted on G2.com.

They currently don't have internal developers for APIs. I'm hopeful that changes in the future. Review collected by and hosted on G2.com.