Strategies Group Reviews & Provider Details

Their responsiveness and attention to our needs. The way that they have been able to help us mold Acumatica into our own version of it has be invaluable. We've been able to build customizations and reports that we are familiar with from old systems while also building onto and better understanding what Acumatica has to offer. Review collected by and hosted on G2.com.

There really isn't much on the dislike side. If I had one thing it would be having clear expectations defined on the front-end of projects or support tickets in terms of timelines. We've run into instances of following up on projects/support tickets and finding out consultants are on PTO that week without having given us notice in advance. Review collected by and hosted on G2.com.

Timely responses and a well versed team for all of the Acumatica Modules Review collected by and hosted on G2.com.

Maybe not having onsite visits. But dont have anything negative to say Review collected by and hosted on G2.com.

Hands down, their industry-savvy team—they're construction pros who get real estate nuances, not just tech pushers. The quick, transparent discovery process ensured a perfect fit, and their ongoing support (from glitch fixes to custom reports) feels like an extension of our team. Review collected by and hosted on G2.com.

Response times may vary but solid support and Implementation Review collected by and hosted on G2.com.

Strategies Group is very responsive and provides frequent updates on where we are with any open tickets. Review collected by and hosted on G2.com.

At times I am need of some guidance on how to achieve a vision within Acumatica, a new workflow process, or have a certain dashboard built and I am not sure the best way to go about achieving those items and it would be nice to be able to just have a conversation with someone easily reachable without worrying about being on the clock for billings. Having a partner to quickly call and help me out with a GI or a quick dashboard would be lovely instead of going through formal ticketing, etc. However I understand the need for ticketing to track things, etc. Dealing with everyday task saturation, sometimes responses on tickets get buried! Review collected by and hosted on G2.com.

On a few rare occassions, we have had the need to request their senior leadership on issue resolution... this has always come with willingness and availability. Overall, they are responsive and follow up on open tickets. They respect our scope and engagement wishes when problem solving and working with ISV's to stay within our defined budgets. Review collected by and hosted on G2.com.

It would be nice to have more accessibility into visionary and strategic collaberation. Some of the creative process in imagining and seeing what options are available gets diminished in the ticket system... maybe more opportunities for this and not so much a break-fix mentality (ticket submittal). Review collected by and hosted on G2.com.

Their subject matter experts have allowed us to push the limits of our ERP, enabling us to automate dozens of tasks historically performed by multiple people. Review collected by and hosted on G2.com.

They currently don't have internal developers for APIs. I'm hopeful that changes in the future. Review collected by and hosted on G2.com.

The quick communication and all the support staff that are specialized in each of the modules to make sure our needs are met with Acumatica systems. Review collected by and hosted on G2.com.

Not much as the team stepped in to cover our needs. Review collected by and hosted on G2.com.