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StoryXpress Reviews & Product Details

StoryXpress Overview

What is StoryXpress?

StoryXpress has been empowering immersive video experiences since 2014. The product suite is being actively used by thousands of global enterprises, media companies, retailers, service providers and educational institutions, engaging an active community of 400k+ users. StoryXpress achieves this by developing technologies once thought impossible, providing enterprise grade security features, customer support without any excuses, and leveraging the expertise and resources of a global infrastructure. Designed to help enterprises grow, and boost productivity across various departments, StoryXpress powers some of the biggest brands in the world, including Target, Johnson & Johnson, Revlon, Hanes, and Unilever. From sending across video sales pitches, creating product demo videos to recording videos for customer support and communication with your colleagues, StoryXpress lets you do it all. Backed by powerful (and diverse) integrations, StoryXpress lets you take videos along wherever you go. It’s quite a flexible tool that seamlessly integrates and fits into your software stack. But, in case you get stuck, our customer support team is there 24*7 to escort you out of the problem.

StoryXpress Details
Languages Supported
English
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Product Description

A free webcam and screen recording tool to create and share effective video content seamlessly for sales, marketing and customer success teams.


Seller Details
Year Founded
2014
HQ Location
Ashburn, Virginia
Twitter
@StoryXpress
326 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®

Ankit M.
AM
Overview Provided by:

Recent StoryXpress Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Awesome Recording Software. I can just hit record, share with a GIF and share immediately!"
I really like the user interface and the Chrome extension. I use this a lot when I want to quickly record something to show someone, and then it's ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Very easy to use, powerful video software! StoryXpress has really impressed me."
I love the customization of the video pages. It makes it a thrill to create customer support videos on the fly, brand it to your company while hav...
Manish P.
MP
Manish P.Small-Business (50 or fewer emp.)
5.0 out of 5
"One of the best Products that i have come across in the recent times."
it is user friendly and the support staff is wonderful.
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0 people requested security information

StoryXpress Media

StoryXpress Demo - Built for Teams
Built for high-performing teams
StoryXpress Demo - Premium Video Hosting
Host your business videos in a premium, ad-free environment.
StoryXpress Demo - Video Recording and Management
Record, edit, manage, share and analyse videos.
StoryXpress Demo - Custom Branded Videos
Completely white-labeled experience.
StoryXpress Demo - Calls-to-action in Videos
Add lead generation forms, buttons and banners to your videos.
StoryXpress Demo - Advanced Video Analytics
Engagement graphs and colour-coded video heatmaps to track and analyze the performance of your videos.
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Have you used StoryXpress before?
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Video Reviews

25 StoryXpress Reviews

4.9 out of 5
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25 StoryXpress Reviews
4.9 out of 5
25 StoryXpress Reviews
4.9 out of 5

Overall Review Sentiment for StoryXpressQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Professional Training & Coaching
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about StoryXpress?

I really like the user interface and the Chrome extension. I use this a lot when I want to quickly record something to show someone, and then it's hosted on its own page with my branding. It just looks really good and the player is smooth.

I also love the fact that there are viewer analytics (which I don't need but still useful) and you can insert CTAs and your own thumbnail.

My absolute favourite feature is when I copy and paste the URL in my Gmail and a very handy gif image of the video is also pasted.

So it looks great on email when I send it, which is a really nice attention to detail that I appreciate. Looks very professional Review collected by and hosted on G2.com.

What do you dislike about StoryXpress?

It's a little buggy with the login on the Chrome extension but managed to sort it out.

And as my site has its DNS records on Cloudflare, in order to enable CNAME I have to turn on Flexible SSL on Cloudflare.

Unfortunately, it was making my other CNAMEs go haywire so I had to do without the CNAME for StoryXpress. It's strange, it used to work.

Their edit video feature also doesn't work very well, it takes a long time to update for me. I just record the video all over again. Review collected by and hosted on G2.com.

What problems is StoryXpress solving and how is that benefiting you?

It helps me very quickly record troubleshooting and explanation videos for clients and when I'm talking to the customer support of other software. Extremely useful to have as a Chrome extension when I can record at anytime. Review collected by and hosted on G2.com.

Andrew M.
AM
Software Development Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Gaurav S.
GS
Founder &amp; CEO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about StoryXpress?

Every single feature of StoryXpress is neatly done and super easy to use. Developer APIs have helped us scale some of our outreach and marketing efforts where we send custom videos to our prospects and customers.

Clapboard chrome extension is a great replacement for Loom. Our support team uses clapboard everyday.

And, customer support is simply the best. If you run into issue, just ping the team and problem gets fixed quickly. Review collected by and hosted on G2.com.

What do you dislike about StoryXpress?

Nothing really. Earlier, for hosting, we had to use other service but eversince they have launched hosting and analytics, we have moved everything related to videos to StoryXpress. Review collected by and hosted on G2.com.

Recommendations to others considering StoryXpress:

Storyxpress serves many use cases and their api is super powerful so request a product demo. It helped us a lot. Review collected by and hosted on G2.com.

What problems is StoryXpress solving and how is that benefiting you?

Storyxpress has become an integral part of our support, sales and marketing ops. Instead of typing answers, our support reps create quick screen grab vids as solution to customer queries.

Storyxpress API has helped us create 1000s of customized videos on the fly. Review collected by and hosted on G2.com.

Divyanshu S.
DS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about StoryXpress?

The ease of use, the video editing features (trim is present in most of video platforms), but they even have crop and blur feature. I also like the ton of integrations they have like MailChimp and Calendly, where my leads automatically get synced up.They even have the father of all integration Zapier, through which I can integrate anything with anything.

Offlately, I have also started using their Branding customizations, where in I can simply change the colour of the video editor and the video page and also add an Outro-Intro animation which gives it a premium feel to the videos , something to the level of Netflix & Amazon Prime.

The best part, they haven't restricted their features to the videos created through their webcam and screen recorder, all of their features can also be used for Uploaded Videos as well.

On the video recording part, they have good highlighter tools which help in creating, like pen, cursor and highlighter which are good enough to help while focusing viewer's attention on one portion of the screen. I make sure that I do this since while recording a video, I don't have an active feedback mechanism coming up so I never forget to highlight any necessary details in my screen recording. Review collected by and hosted on G2.com.

What do you dislike about StoryXpress?

Nothing till now. They didn't have a Mac app till now but I hear they are working on it. Review collected by and hosted on G2.com.

Recommendations to others considering StoryXpress:

If you are working from home and need something for Remote COmmunication, go for it.

If you are a Sales guy pitching a digital product, go for it, it will be worth more than the money you put in here. Videos convert insanely better than Text and Images.

If you are a customer support guy, reduce your rework and time wasted in doing the same thing again and again.

If you are a freelancer, this is for you. Just take it. Being a small team, you need to automated and talk lesser and work more to maximize your output. You need this

If you are a teacher teaching in the post-Covid world, I think it will be worth your money, you can even send your students to the exam page after they finish watching a video. Review collected by and hosted on G2.com.

What problems is StoryXpress solving and how is that benefiting you?

I use StoryXpress for remote communication or use it as a Sales video pitch in emails and put a Call to Action at the end, all the leads from there go directly to Mail Chimp or Meeting Bookings on Calendly. It is seamless in the true sense of it. I have also used it to onboard clients and tell them about the process, being a small team, automation and processes like these go a long way. Review collected by and hosted on G2.com.

Aarushi G.
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about StoryXpress?

Our need of using the platform has been to record video's for our clients during development process and also share video's internally with our team. StoryXpress provides us with this platform to create a video at any length and of course brand it as per our need. The platform is reliable and let's us create quick screen recordings, making it handy for us and also our clients to access the same. It has honestly helped us eliminate recurring meetings with clients as we are able to create quick explanatory video's. The User Interface is really neat and on point and it seems very seamless to navigate in and out of the dashboard, also making it easy to customize and modify. Review collected by and hosted on G2.com.

What do you dislike about StoryXpress?

The platform had a few bugs when we started using it a few months ago, but on the top of my mind I can't currently think of any particular trouble that we face. The customer facing team is quick at responding to issues. However, my team is surely looking forward to the new updates and how the platform would grow and allow us to grow with it. I am not sure if they have any tutorials out there helping people understand in how to use the platform, but it would be great if they could have one (if they do, I should probably go check it!) Review collected by and hosted on G2.com.

Recommendations to others considering StoryXpress:

Looking forward to more fun updates Review collected by and hosted on G2.com.

What problems is StoryXpress solving and how is that benefiting you?

Internal communication with team, especially while we are wfh and require to share certain functionalities. We are able to create short tutorials for our clients and it helps save time in scheduling multiple meetings. Review collected by and hosted on G2.com.

Rudrakshi S.
RS
Founder & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about StoryXpress?

The best thing about this tool is that it helps you record in just a click, there's no hassle in terms of starting to shoot the video also, it has basic video editing features as well so that you can customize your videos as well. Review collected by and hosted on G2.com.

What do you dislike about StoryXpress?

Nothing in general, as the tool, provides all the features that are needed for making the perfect video Review collected by and hosted on G2.com.

Recommendations to others considering StoryXpress:

If you are looking for a tool to complete all your video recording needs, this is the one for you !! I have never faced any issue whilst using it. Review collected by and hosted on G2.com.

What problems is StoryXpress solving and how is that benefiting you?

I am a freelance content marketer, and the tool helps me explain my viewpoints to my clients. My language tutor has also been recording listening and speaking sessions for me using this tool. So it's a win-win for me in both situations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about StoryXpress?

I use clapboard from StoryXpress and I use this platform for my webinar sections or important online lectures that need to be recorded for replay to revision important parts. Review collected by and hosted on G2.com.

What do you dislike about StoryXpress?

There are some minor issues, probably the implemented minutes are less than the maximal capacity of recorded videos. Once I have had an issue while recording a 2:30 hours video, it started automatically stop recording it and started to save but the video did not exist... I hope this issue will soon be solved. Review collected by and hosted on G2.com.

Recommendations to others considering StoryXpress:

An amazing tool to record your screen with a chrome extension, if you are needing to embed the recorded videos on your website you can even add CTA buttons on the video. Review collected by and hosted on G2.com.

What problems is StoryXpress solving and how is that benefiting you?

StoryXpress helps me to teach my friends online by sharing the screen and then I can use the whole screen as a board and draw important areas so they don't miss any important details. Review collected by and hosted on G2.com.

Aditya M.
AM
General Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about StoryXpress?

I discovered StoryXpress recorder while browsing the chrome store and I have been amazed by the simplicity and ease of use of it. At the same time, the overall platform is really powerful and it allows you to do more than just recording of videos. In addition to recording you can upload and host your videos as well. Below are some of the features which I like the most:

-Custom branding feature, where I can customize the video player and the video pages to match my branding. - - Analytics and heat maps are pretty powerful.

-I also use Playlist feature a lot to create video playlists to send out to the clients.

- Ability to annotate while making my recordings

- Call to actions, forms and the Calendly Integration. Review collected by and hosted on G2.com.

What do you dislike about StoryXpress?

There are some minor bugs here and there. I also wish if system can allow offline recordings. In addition to this, I am waiting for them to integrate with ActiveCampaign. Review collected by and hosted on G2.com.

Recommendations to others considering StoryXpress:

If you want to get the best out of your video marketing efforts, I would definitely recommend this. Review collected by and hosted on G2.com.

What problems is StoryXpress solving and how is that benefiting you?

I am using this to communicate within the team as well as client reach-outs and follow ups. During current times, where remote work has become the norm, I can't imagine functioning without a tool like this. Review collected by and hosted on G2.com.

Katrina O.
KO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about StoryXpress?

StoryXpress is so easy to use, one click and you are recording - I use it all the time to help customers navigate my membership and give them feedback, it has saved me so much time. Review collected by and hosted on G2.com.

What do you dislike about StoryXpress?

I haven't found any downside to StoryWpress yet, it would be nice to be able to sort the video into folders but that would be a "nice to have" versus a "need" Review collected by and hosted on G2.com.

What problems is StoryXpress solving and how is that benefiting you?

StoryXpress has saved me so much time - I have created so many videos quickly and easily, able to share directly and/or download. I love the call to action button being there as well as this saves me from the need to download and upload elsewhere - again saving so much time Review collected by and hosted on G2.com.

Reecha R.
RR
Program Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about StoryXpress?

I really like the speed and how easy it is to use. Also, the fact that I can make custom video pages and video player which goes with my brand is really helpful as a sales professional Review collected by and hosted on G2.com.

What do you dislike about StoryXpress?

There are no folders at the moment so organising files become time consuming at times. Review collected by and hosted on G2.com.

What problems is StoryXpress solving and how is that benefiting you?

In the current times, where face to face meetings are not possible. This tool came as a great resource for our team. Since we have team and customers in different geographies, getting on zoom calls becomes difficult. StoryXpress solved this for us. Review collected by and hosted on G2.com.