StoryTap Reviews & Product Details

StoryTap has a pretty user-friendly interface - I've found it to be easy to use on the back end and I've never heard any negative feedback on the user side when sourcing testimonials (my team uses it for video content in the academic space). Review collected by and hosted on G2.com.

The two biggest downsides are the price and the video duration, which is shorter than we’d like. For my team’s purposes, there are more cost-effective alternatives available. Review collected by and hosted on G2.com.

We loved using StoryTap's simple and effective recording experience! Building new web embeds and new Storylines are are easy and user friendly. We had a great time working with Jenny, Andrea and the StoryTap team. Review collected by and hosted on G2.com.

Being based in New Zealand presented a unique time-challenge, but StoryTap always worked with us to find a time that suited us. Nothing to dislike. Review collected by and hosted on G2.com.

StoryTap is a very professional and caring company. We are having a very satisfactory experience, meeting our expectations. All demands were answered with agility and quality, always understanding the particularities that we have in our system. They brought very satisfactory solutions and ideas, providing an essential tool for our SEO. Review collected by and hosted on G2.com.

Nothing very relevant, but some tool updates require more implementation time, and sometimes they try to speed up the process without much need Review collected by and hosted on G2.com.

The most helpful of Storytap was our meetings every week to discuss some points and take some doubts. Review collected by and hosted on G2.com.

I think the only thing that made it a little bit difficult was the language, but we could handle it. Review collected by and hosted on G2.com.

StoryTap allowed us to easily create and share hundreds of videos about participation in our events. Their Customer Success Team walked us through a streamlined set-up process and almost instantly we started gathering powerful, shareable video content. The platform was also a great way to quickly and easily develop some engaging video content to use for our FAQ pages. Review collected by and hosted on G2.com.

Because StoryTap was so easy to use, we quickly gathered more content than we'd anticipated. Our team is small. Thankfully, StoryTap's team was able to help us with reviewing and tagging content and strategizing about ways to use that content. The platform is slick -- there really isn't anything we disliked. Review collected by and hosted on G2.com.

The easy implementation. And the Key Account team that supported us in going live with the feature. It is also user-friendly, which is relevant to consumer reviews. Review collected by and hosted on G2.com.

Translating copy was an additional task. But someone who speaks Portuguese (BR) quickly joined StoryTap team and optimized so much time. The reports could bring more native metrics like Email Open rate and clicks. Review collected by and hosted on G2.com.

The simplicity of the platform and receiving data on a silver platter. It is completely scalable for our organization. Review collected by and hosted on G2.com.

The least helpful thing about StoryTap is trying to capture all of its great benefits in a way that is easy to understand for anyone. Review collected by and hosted on G2.com.

Andrea and the StoryTap team were easy to work with. They came to all of our meetings prepared, executed quickly and followed up when needed. Review collected by and hosted on G2.com.

I did not dislike anything, working with the team was easy. Review collected by and hosted on G2.com.

Super easy setup, team was very prepared. Clear system and process, straightforward onboarding. The team was exceptionally well prepared and we were able to start collecting videos faster than we’d expected Review collected by and hosted on G2.com.

Our customer base wasn't as open to videos as we wanted them to be. They loved watching the videos but didn't want to leave them. Review collected by and hosted on G2.com.

Data analysis and inference from viewership Review collected by and hosted on G2.com.

file incompatibility, and tech issues when uploading Review collected by and hosted on G2.com.