The G2 on StoryTap

StoryTap Overview

What is StoryTap?

StoryTap is the leading eCommerce video platform that helps brands become binge-worthy with UGC video reviews, video FAQs and Shop the Look influencer videos on their websites. The StoryTap platform automates the production and distribution of customer-powered videos at scale, which helps brands sell, more faster online. The platform is data-driven with advanced analytics to track real-time sales attribution of videos. StoryTap works with global brands such as Danone, UCLA and Hartz to boost conversion, customer retention and web engagement.

StoryTap Details

Discussions

StoryTap Community

Languages Supported

German, English, French, Italian, Portuguese, Spanish

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Product Description

Written reviews are old tech, unsharable and 30%+ are fake, costing businesses billions. Drive your brand trust, awareness and sales by automating customer video reviews today.

How do you position yourself against your competitors?

While UGC offers everything today’s marketers want—authentic stories of a customer or employee’s experience with a product or service—brands are often not able to create a high volume of content that’s viable for brand use. Customers (and most employees) aren’t marketers. They have product or company experiences they want to share but don’t necessarily know how to tell them.

StoryTap is a platform that helps overcome these issues. Specifically, StoryTap offers an easy—and mostly automated—way to scale user content creation. When brands can facilitate the way customers create their content, it leads to better results and better engagement. StoryTap harnesses the power of brand-led UGC by marrying authentic customer and employee stories with brand direction for the best of both worlds.

Seller Details

Seller

StoryTap

Year Founded

2015

HQ Location

Vancouver, BC

Twitter

@storytapvideo
481 Twitter followers

LinkedIn® Page

www.linkedin.com
14 employees on LinkedIn®

Overview Provided by:

Alyssa P

Recent StoryTap Reviews

12/3/2023

Sam F.Small-Business (50 or fewer emp.)

5.0 out of 5

"StoryTap is an amazing platform with a world-class team!"

We loved using StoryTap's simple and effective recording experience! Building new web embeds and new Storylines are are easy and user friendly. We ...

11/14/2022

Verified UserEnterprise (> 1000 emp.)

4.5 out of 5

"StoryTap helped us to get real testimonials and increase website engagement"

The easy implementation. And the Key Account team that supported us in going live with the feature. It is also user-friendly, which is relevant to ...

10/31/2022

Ligia G.Enterprise (> 1000 emp.)

5.0 out of 5

"The StoryTap team was very helpful and participative and the tool is very easy to handle"

The most helpful of Storytap was our meetings every week to discuss some points and take some doubts.

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StoryTap Media

People trust real people. Tap into your customers and employees for authentic content that lets your brand stand out.

StoryTap Demo - Video Stories That Increase Conversions

Nearly half of online shoppers look for a video related to a product before making a purchase. Tap into authentic, voice-of-customer video to boost conversions (by up to 30%, as per StoryTap client results).

Your customers don’t want to call a help desk or chat with a bot. Tap into your employees to answer common questions and provide support through self-service and FAQ videos.

StoryTap Demo - Trusted By Leading Brands

StoryTap works with renowned brands such as Canadian Tire, Telus, and Danone and is supported by Techstars and the Lazaridis Institute.

Our patented technology platform allows your team to effortlessly collect, curate, and distribute hundreds, or even thousands of real video stories.

G2 reviews are authentic and verified.

Here's how.

Verified User in Venture Capital & Private Equity

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: G2 invite on behalf of seller

Incentivized Review

Dec 08, 2021

"Incredible Assets for Our Portfolio"

What do you like best about StoryTap?

It was so simple to collect and manage short clips of our portfolio companies using the software. We now have incredible digital assets to use for everything from our Annual General Meeting to our website. Review collected by and hosted on G2.com.

What do you dislike about StoryTap?

I wouldn't say there is anything negative to say! Review collected by and hosted on G2.com.

What problems is StoryTap solving and how is that benefiting you?

Collecting videos of our founders has been challenging in the past - especially ones that are to some degree standardized and usable. With Storytap, the founders stories were captured so authentically and easily. Review collected by and hosted on G2.com.

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