Steno Court Reporting Pros and Cons

The quick response rate to inquiries is the best thing about Steno, in my opinion. Review collected by and hosted on G2.com.

Right now I find everything very user friendly and no complaints Review collected by and hosted on G2.com.

Our firm made the switch to Steno Court Reporting a couple of months ago and I couldn't be more pleased. Steno is easily the best court reporting service I've had experience with in the last 8 years. Of the endless qualities I could say about them, the three that stick out are - ease of use, cost, and customer service. Their attorney portal makes booking easier than ever. It is straightforward, efficient, and user-friendly. All depositions are organized by case, so you can readily access all jobs. Steno's costs are the best I've seen in the Las Vegas valley. They don't tack on excessive fees and are more than reasonable with their charges. Lastly, their customer service is exceptional. The staff is personable and quick to respond to all inquires. Chris Rose, especially, has been amazing with our firm. Thank you to all of Steno for the continued excellent service! Review collected by and hosted on G2.com.

If I must list a downside, it would be that the booking sometimes blocks off more time on our Outlook calendar than is needed. Review collected by and hosted on G2.com.

Since last year, our office has relied solely on Steno Court Reporting for all deposition needs. We have consistently experienced remarkable professionalism, competence and easy collaboration while working with Team Steno. The deposition transcripts are always accurate and delivered on time regardless of size of the volumes or demand of the parties. I always recommend others to use court reporting services from Steno as they're very well organized and reliable. Thank you Team Steno for the wonderful services and value that you add to the work!! Review collected by and hosted on G2.com.

Having worked on a generous amount of cases till now, I find the availability of Steno Court Reporting services to be flawless. I haven't come across a situation where I was not satisfied with the services. The performance and accuracy of Steno has always been the best so there's nothing I can think of complaining about. Review collected by and hosted on G2.com.

The most helpful thing I find iwth using Steno is that they are very timely, respond quickly.

The very first I messaged them - they were so helpful and great to work with. They continue to be a pleasure to be able to work with and schedule depositions with. We use them frequently and appreaciate that they send the links to the deposition that same day and then again on the day of the deposition. We really appreacite receiving the link that same day because when we use other court reporting services that do not - we usually run into an issue. Review collected by and hosted on G2.com.

Nothing. I really appreaciate being able to use Steno and working alongside their great staff.

We can scheduled either by email or through the website. They work with us when the witness can only have a super late deposition too.

They send the confirmation email and we appreacite that too. I have also had to ask Steno to send over equipment to one of our witnesses, and they did so, which was something we all appreciated as well.

So far, I have not had any dislikes with using Steno and I can't imagine it will change. Review collected by and hosted on G2.com.

Steno makes litigation support services easier than ever. Booking through the website is extremely user friendly and quick, and it's so helpful to have everything in one place on the dashboard. I personally appreciate the pleasant and modern visually aesthics of the website too.

Th customer support and response time exceeds expectations, which is especially helpful in an industry with so many last minute scheduling needs.

Since discovering Steno, I have used it exclusively for all court reporting, videographer, and interpreter needs. Review collected by and hosted on G2.com.

The ONLY feedback I have is when uploading a Deposition Notice to book a job on the website, it automatically sends your booking request if you try to click on the notice.

Being a frequent mistake maker, I like to go back and proof read the notice before booking, which I'm unable to do. Review collected by and hosted on G2.com.

On time and professional. No hassle scheduling. Review collected by and hosted on G2.com.

No down sides whatsoever. Excellent Service! Review collected by and hosted on G2.com.

They are quick to answer my questions and find coverage for depositions. Review collected by and hosted on G2.com.

Nothing. Everything is great. I have never had any issues with Steno. Review collected by and hosted on G2.com.

The DelayPay makes litigating cases a lot easier Review collected by and hosted on G2.com.

Everything is wonderful about Steno, great company. Review collected by and hosted on G2.com.

The STENO dashboard is easy and organize to use, helful staff, and fast responses. Review collected by and hosted on G2.com.

Nothing! Everything about Steno is awesome. Review collected by and hosted on G2.com.

Steno's platform is the most intuitive deposition software I've used in my career. It allows for seamless uploading, presentation, and annotation of exhibits, all done directly in Zoom with the Steno Connect feature. The exhibits are also marked and uploaded for the court reporter to access, getting rid of the old process of having to coordinate with the reporter following the deposition. On top of the great software, Steno's customer service is excellent and very responsive. Review collected by and hosted on G2.com.

The only downside I can think of is that not enough attorneys out there are using Steno, so we still have to deal with court reporting services with clunky and outdated software. Review collected by and hosted on G2.com.