--- title: U.S. Legal Support Reviews meta_title: 'U.S. Legal Support Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how U.S. Legal Support works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 40 scale: '5' date_modified: '2026-07-21' parent_category: name: Legal Services url: https://www.g2.com/categories/legal-services --- # U.S. Legal Support Reviews **Vendor:** U.S. Legal Support **Category:** [Court Reporting Services](https://www.g2.com/categories/court-reporting-services) **Average Rating:** 4.5/5.0 **Total Reviews:** 40 ## About U.S. Legal Support As the nation’s first all-inclusive litigation support company, U.S. Legal Support provides a full suite of court reporting solutions, record retrieval, interpreting & translations, trial services and transcription services to law firms, enterprise legal teams, and insurance carriers. With on-demand access to 12,000+ offices in 2,700 cities and a robust digital infrastructure, we serve the legal industry better. ## U.S. Legal Support Reviews ### 1. Great Scheduling Support and an Outstanding Rep **Rating:** 5.0/5.0 stars **Reviewed by:** IVY F. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** The scheduling support is great and our designated rep Jody Shulman is fantastic. The scheduling team is great at following up. Any last minute changes when needed are accommodated without incident. **What do you dislike about U.S. Legal Support?** Unfortunately it is probably the exposure in the industry and getting onboard with more insurance carriers which still adhere to the contract relationship and designated relationship protocols. **Recommendations to others considering U.S. Legal Support:** Get to know your designated U.S. Legal rep on a first name basis. They are happy to cater to your requirements and needs and strive to ensure a quality experience. **What problems is U.S. Legal Support solving and how is that benefiting you?** The landscape of the legal industry has quickly changed and is ever evolving. U.S. Legal is tackling this head-on by making its clients aware of the changes and how their clients may best take a proactive approach to dealing with these changes. U.S. Legal insightfully encourages their clients with suggestions when clients request services, place orders, need expedited turnaround, etc. to ensure that the services and products their clients receive are the best U.S. Legal can supply. ### 2. Best-in-Class Customer Service from U.S. Legal Support **Rating:** 5.0/5.0 stars **Reviewed by:** Paula R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** U.S. Legal Support's customer services is the best I have ever dealt with. Quick replies to any and all questions. Yvette is amazing! All of U.S. Legal Support personnel are very friendly and provide top tier service for all of your needs. **What do you dislike about U.S. Legal Support?** As stated I love the professional services provided by U.S. Legal and all personnel are top quality and provide the best customer service I have experienced in my 30 years in the legal field. **Recommendations to others considering U.S. Legal Support:** As stated I love the professional services provided by U.S. Legal and all personnel are top quality. I would recommend U.S. Legal Support to any colleague! They provide the best customer service and problem solving I have experienced in my 30 years in the legal field. **What problems is U.S. Legal Support solving and how is that benefiting you?** U.S. Legal Support provides all of our live depositions, Zoom and videoconferencing among other things! All of U.S. Legal Support personnel are very friendly and provide top tier service for all of your needs. ### 3. The best Knowledgeable Reporters & Translators, Easy Scheduling with U.S. Legal Support Services **Rating:** 5.0/5.0 stars **Reviewed by:** Jane J. | Department head/Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** They have reporters and translators that are very knowledgeable which we have enjoyed working with. Scheduling is very easy with their apps. I will definitely use them again **What do you dislike about U.S. Legal Support?** I haven't found any downsides to using U.S. Legal Support Services. Every time I have used them, they have been very helpful. Their staff is very helpful and knowledgeable. **Recommendations to others considering U.S. Legal Support:** I used to only use local court reporters and had to hire separate translators. U.S. Legal Support is your one stop for all your needs. I recently learned that they even have process servers. I most definitely will use U.S. Legal Support for all my deposition and translation needs in the future. They are doing a great job. **What problems is U.S. Legal Support solving and how is that benefiting you?** They have a quick turnaround for depositions. Their staff is very professional reporters and translators which have been available almost anywhere we needed them. They are a great team to work with. ### 4. Comprehensive Legal Services with Strong Industry Reputation **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica Z. | Of Counsel, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2026 **What do you like best about U.S. Legal Support?** I use U.S. Legal Support for a wide variety of tasks like depositions, record retrievals, and process service. They are pretty accurate in their court reporting, which is a big help for our depositions. I find that they definitely have expertise in their areas and have been able to provide the support needed when requested. They've been around for a long time, and their wide range of services offers tremendous value. I've worked with U.S. Legal Support for many years and plan to continue doing so. **What do you dislike about U.S. Legal Support?** Sometimes the estimate or rate from U.S. Legal Support might be higher than a competitor, or they might not be available when needed, which has led me to use another competitor occasionally. **What problems is U.S. Legal Support solving and how is that benefiting you?** I use U.S. Legal Support for depositions, record retrievals, and process serving tasks. They help with court reporting and trial support, which creates value as these services are in high demand for litigation. **Official Response from Julie Feller:** > Thank you for taking the time to share your feedback and for your continued partnership with U.S. Legal Support. We're pleased to hear that our court reporting, record retrieval, and process service solutions have provided value to your team and contributed to your success. We appreciate you sharing your experience, value your partnership, and look forward to continuing to support your litigation needs. ### 5. David Pace’s Support Made US Legal Easy and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Mike W. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** I appreciated the assistance from the local manager, David Pace. He made working with US Legal easy and efficient, especially when issues came up. I also liked that US Legal responded quickly to all of my emails. **What do you dislike about U.S. Legal Support?** On occasion, US Legal support was not always timely when a court reporter or videographer did not show up on time for a scheduled deposition. On those rare occasions when we needed to get in touch with the court reporter, videographer, and/or translator, the response time to reach those individuals was sometimes not sufficient. **What problems is U.S. Legal Support solving and how is that benefiting you?** US Legal provided us with deposition services on the plaintiff side. We also used them for video and translation services. They do a good job handling all three, and it helps us that they have Texas-certified court reporters, videographers, and Texas-certified translators. Overall, they provide exceptional service, especially for legal matters. ### 6. One-Stop Solution for Legal Support Services **Rating:** 5.0/5.0 stars **Reviewed by:** Hector G. | Paralegal I **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** I use U.S. Legal Support for service of process, depositions, and court reporting. U.S. Legal Support centralizes many of the needs we have, providing a one-stop shop for our service of process and court reporting needs, which allows us to centralize our case management-related logistics. I find the Service of Process aspect very valuable as they are able to serve pre-suit demands, complaints, and discovery requests on defendants and also perform skip-trace searches. I am satisfied with what they provide to the firm and will continue to use them, and I would rate my likelihood to recommend them as a 10. **What do you dislike about U.S. Legal Support?** Nothing really. **What problems is U.S. Legal Support solving and how is that benefiting you?** I use U.S. Legal Support to centralize our case management logistics. They provide a one-stop shop for service of process and court reporting, serving pre-suit demands, complaints, and discovery requests, and conducting skip-trace searches. ### 7. Effortless Communication and Job Completion with Plenty of Assistance. **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa G. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about U.S. Legal Support?** The ease of communication and job completion, along with the variety of assistance they offer. I liked every encounter I had with the company and its representatives. **What do you dislike about U.S. Legal Support?** I have not found anything that I dislike about this company. I think, overall, they offer great services for legal offices outside the area. I guess the only thing I was hesitant about was how efficient they would be since I did not know who would personally handle our job. Which is different from the local providers we use, but they made it work. **Recommendations to others considering U.S. Legal Support:** IF you need help with any legal services, give them a call. If they can't help, they will point you in the right direction. **What problems is U.S. Legal Support solving and how is that benefiting you?** Court reporter services, process server services. Our office is located in Bastrop, Texas. We have had defendants in the Houston area, Galveston, and the Pearland area. We had several foreclosures that needed to be posted in county offices, and they assisted with various other tasks. **Official Response from Julie Feller:** > Thank you so much for your kind words and for partnering with U.S. Legal Support. We’re glad to hear that our communication, range of litigation support services, and overall results contributed to such a positive experience. We appreciate your recommendation and look forward to continuing to support your litigation needs! ### 8. Highly Dependable, Efficient, and Scalable Service **Rating:** 5.0/5.0 stars **Reviewed by:** Rolando N. | Property Damage Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about U.S. Legal Support?** Their responsiveness and customer service. Whenever we are on a tight deadline, their team is incredibly quick to answer, follow up, and deliver. They make a high-stress process feel incredibly smooth and manageable. **What do you dislike about U.S. Legal Support?** While their online client portal is incredibly powerful and feature-rich, it can sometimes feel a bit overwhelming for new users. A slightly more intuitive user interface or more streamlined navigation for quick downloads would make the day-to-day experience even better. **Recommendations to others considering U.S. Legal Support:** I highly recommend utilizing their online client portal right from the start. Take the time to get your team onboarded on the platform—it completely streamlines the tracking and downloading process, which is where you will see the biggest time savings for your staff. **What problems is U.S. Legal Support solving and how is that benefiting you?** Eliminates the chaos of fragmented litigation logistics by offering a single, secure platform for court reporting, transcripts, and record retrieval. The Benefit: It reduces administrative overhead, ensures total compliance and security, and allows our staff to work smarter and faster. **Official Response from Julie Feller:** > Thank you for your review and for partnering with U.S. Legal Support. We're glad our team's responsiveness has helped make tight deadlines more smooth and manageable. We also appreciate your feedback on our client portal, as this input helps us continually improve the user experience. Thank you again for sharing. ### 9. Exceptional Efficiency and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ella N. | Junior Legal Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** I have used other court reporting companies before, but U.S. Legal Support is my favorite for its efficiency, kind and helpful staff, and responsiveness. I am always provided with links for Zoom meetings in a timely manner, and the support staff is always engaging and helpful. The court reporters are kind, punctual, and efficient, and I get my transcripts back in a timely manner as well. I also like their politeness and customer service skills. **What do you dislike about U.S. Legal Support?** I can't name any particular thing I find myself disliking about US Legal and their services at the moment. **What problems is U.S. Legal Support solving and how is that benefiting you?** I love U.S. Legal Support for court reporting. They're efficient, provide timely Zoom links, have kind and helpful staff, and ensure I get transcripts promptly. The guidance improved my Zoom skills and tech access. ### 10. Super Responsive Rep and an Easy-to-Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** Our rep, Jessica LaMore, is always super responsive! The interface is also easy to use but even when I can't find an answer to my question on the portal, Jessical responds right away! **What do you dislike about U.S. Legal Support?** The system automatically emails the attorney I work for on occasion - with confirmations of depositions etc. He does NOT want email and does not want to b bothered with email, but so far you guys haven't been able to find a way around that. **Recommendations to others considering U.S. Legal Support:** US Legal has really streamlined our process, and their customer service is excellent! **What problems is U.S. Legal Support solving and how is that benefiting you?** USLS assists with our medical records, deposition/court reporters, and translator services. I coordinate all three, so having US Legal assist in the process for all three has streamlined the process for us. ### 11. Legal Assistant **Rating:** 4.5/5.0 stars **Reviewed by:** Madeleine C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** Prompt responses and great customer service. I've never had an issue getting answers. I've always been impressed with the turnaround time on transcripts as well. The emails come through clearly (LOVE that they don't look like spam) and it's all smooth sailing. **What do you dislike about U.S. Legal Support?** There have been a couple times I am aware of where the CR did not show up. It has never happened to me personally, but I definitely have coworkers who refuse to use US Legal due to past mistakes. **Recommendations to others considering U.S. Legal Support:** Do not forget to confirm! **What problems is U.S. Legal Support solving and how is that benefiting you?** We need Court Reporters for every deposition and they are always readily available to help. I've even reached out last minute before and they were able to provide a CR with no stress. ### 12. Always-Responsive Team and Fast Fixes—Especially Our Rep, Renee Reihm **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** The team is always there. Very responsive especially our account rep Renee Reihm. Whatever the problem is, it will be fixed fast. The team is available all the time and even after typical working hours I receive a response. I think they are very knowledgeable and have a lot of products that are available to customers. **What do you dislike about U.S. Legal Support?** Nothing at all. I haven't had an issue with US Legal in all my years working with them, which is about 17 I think it is now. I can't literally think of a thing that I dislike, sorry! **Recommendations to others considering U.S. Legal Support:** I would defnitely give them a try. We use US Legal as they are a preferred vendor of our client. However, if I had my choice, I would use them even if my client didn't have a preferred vendor. **What problems is U.S. Legal Support solving and how is that benefiting you?** My needs for court reporting services. US Legal is a preferred vendor of our client and they help with support for court reporting, locations, exhibit usage and upload. Everything I could possibly need. ### 13. Easy Navigation and Smooth Document Uploads with U.S. Legal Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jay W. | Owner/Freelance Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about U.S. Legal Support?** The ease of navigating the portal for record retrieval and scheduling depositions. The information requested is easy to complete and uploading the requisite documents is very smooth. **What do you dislike about U.S. Legal Support?** So far, there is really nothing to dislike about U.S. Legal Support. I did have some concern using American Retrieval, their recent records company acquisition. Perhaps that will resolve in due time. **Recommendations to others considering U.S. Legal Support:** Try at all possible to use the record retrieval under the U.S. Legal Support banner, and not the American Retrieval banner. At least at this time. Maybe things will improve and both banners will be useful. **What problems is U.S. Legal Support solving and how is that benefiting you?** U.S. Legal Support is the gold standard when it comes to record retrieval, deposition scheduling, and HIPAA training. It's practically an all-in-one shop for legal support. **Official Response from Julie Feller:** > Thank you so much for this wonderful feedback. We're happy to hear that our portal makes the record retrieval and deposition scheduling process smooth. Being a true all-in-one resource for our clients is exactly what we strive for. Thank you for trusting U.S. Legal Support with your needs. We look forward to continuing to support your work! ### 14. Invaluable Time Savings for Records Retrieval with U.S. Legal Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anna W. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about U.S. Legal Support?** The amount of time saved in using U.S. Legal Support for records retrieval is absolutely invaluable. Even more so in the follow-up stages of record retrieval. **What do you dislike about U.S. Legal Support?** I cannot think of any reason not to use U.S. Legal Support for records retrieval. It seems as though they have thought of everything when putting tother this platform. **Recommendations to others considering U.S. Legal Support:** If you spend even a portion of your day following up with records providers, U.S. Legal Support will be a lifesaver...or more specifically, a time-saver. Highly recommend. **What problems is U.S. Legal Support solving and how is that benefiting you?** U.S. Legal Support has saved our entire team a lot of time. While they also provide deposition support, our primary use has been document retrieval. They’re fast, affordable, and easy to work with, and their customer service has been fantastic. **Official Response from Julie Feller:** > Thank you for taking the time to share your experience. We’re thrilled to hear that our record retrieval services have delivered meaningful time savings for your team. Our goal is to streamline what can be a time-consuming process, and we’re glad our services have added value and made your workflow more efficient. We truly appreciate your recommendation and value your partnership with U.S. Legal Support. ### 15. Helpful and Highly Responsive—A Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** Helpful and very responsive. They always respond promptly to emails, are friendly and responsive and professional. The answer questions thoroughly and completly. **What do you dislike about U.S. Legal Support?** Nothing, they are great. They are much better than other reporters I have used in terms of response and offering suggestions. The are very good reporters. **Recommendations to others considering U.S. Legal Support:** Helpful and very responsive. They always respond promptly to emails, are friendly and responsive and professional. The answer questions thoroughly and completely. Scheduling with them is super easy. **What problems is U.S. Legal Support solving and how is that benefiting you?** Helping scheduling deposition in various location in the United States. The assist with setting up in person reporters as well as zoom links and help with splitting bills for multiple parties. ### 16. User-Friendly and Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about U.S. Legal Support?** What I like best about U.S. Legal Support is how easy it makes the litigation process. Having a single, reliable provider for services such as litigation management, record retrieval, court reporting, and other case support saves a significant amount of time and eliminates unnecessary back-and-forth. The platform is intuitive, communication is prompt, and I always know the status of my requests. That level of organization and transparency allows me to focus on preparing my cases instead of managing administrative tasks. The consistency, professionalism, and dependable customer service have made U.S. Legal Support a valuable resource in my day-to-day practice, and it has noticeably improved my overall efficiency. **What do you dislike about U.S. Legal Support?** Overall, I have had a very positive experience with U.S. Legal Support. If I had to identify an area for improvement, it would be the ability to receive more proactive status updates on pending requests without having to check the platform. While the information is available and the turnaround times have been good, additional automatic notifications at key stages of the process would make it even easier to manage busy caseloads. Other than that, I have found the platform to be reliable, efficient, and easy to use. **What problems is U.S. Legal Support solving and how is that benefiting you?** The biggest problem U.S. Legal Support has solved for me is litigation management. As an Assistant District Attorney, I handle a large volume of cases, and keeping track of records, transcripts, subpoenas, and deadlines can quickly become overwhelming. U.S. Legal Support has streamlined many of these tasks by providing a centralized and organized system for managing litigation-related services. Instead of spending valuable time coordinating with multiple vendors or tracking the status of requests, I can rely on one platform that keeps everything moving efficiently. This has allowed me to spend more time preparing cases, reviewing evidence, and focusing on legal strategy rather than administrative work. The improved organization, faster turnaround times, and reliable communication have made my workflow more efficient, reduced unnecessary delays, and ultimately helped me better serve the interests of justice. **Official Response from Julie Feller:** > Thank you so much for taking the time to share such a detailed and thoughtful review. We're grateful that U.S. Legal Support has become a reliable and trusted partner, and it means a great deal to hear that our litigation support services have contributed to greater efficiency within your day-to-day practice. Our team aims to provide valuable expertise and consistent, dependable professional support, and we're happy to see you've had a great experience. Thank you for your continued trust in U.S. Legal Support and for the opportunity to support your work! ### 17. Personal Touch and Staff Rewards, Though Some Inconsistencies **Rating:** 4.0/5.0 stars **Reviewed by:** Shelby B. | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** Personally, I like that the staff are rewarded for using US Legal. Also, Yvette came to visit us at our office, which made it feel a bit more personal. **What do you dislike about U.S. Legal Support?** At times, our attorney has concerns about the services provided. Occasionally, the reporter comes across as less professional or does something our attorney doesn’t appreciate. **Recommendations to others considering U.S. Legal Support:** I recommend taking a look at all the services they offer and using them whenever you need them. **What problems is U.S. Legal Support solving and how is that benefiting you?** We use US Legal for court reporting services, translations, and sometimes process service. These are things we need often in our line of work, so it’s honestly a perfect fit for us. ### 18. Strategic Edge in Litigation Management **Rating:** 4.5/5.0 stars **Reviewed by:** Aasif W. | Business Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about U.S. Legal Support?** I find U.S. Legal Support incredibly valuable as it adds efficiency to our operations. The ability to centralize various services like documentation, depositions, translations, and trial preparations is a game-changer. Their standardized deposition management and record retrieval methods are particularly beneficial. I appreciate the high-quality transcripts and quick turnaround times, which significantly improve internal efficiency and client experiences. The integrated technology platform, including a centralized case management portal, workflow status tracking, and digital transcript management system, is great for accessing documents, updates, and deliverables in one place. Consistency in execution and end-to-end service integration provide a strategic edge, making U.S. Legal Support a vital partner for managing complex litigation cases. **What do you dislike about U.S. Legal Support?** Fragmented vendor management, inconsistent turnaround times, multi jurisdictional complexity, lack of real-time visibility. **What problems is U.S. Legal Support solving and how is that benefiting you?** U.S. Legal Support centralizes our legal processes, solving vendor management issues and improving turnaround times. It enhances our litigation management with better internal efficiency, predictable planning, and improved client experience. Their standardized deposition management and integrated tech platform are particularly beneficial. **Official Response from Julie Feller:** > Thank you for your kind words and for choosing U.S. Legal Support. We’re grateful for your partnership and proud to support you and your team with efficient, high‑quality services and integrated technology that help make complex litigation easier to manage. ### 19. Morgan Walker Is the Reason I Use US Legal Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kieran S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** Morgan Walker. She is hands down the single reason I use US Legal Support. She is amazing, always available, and always tries her best to satisfy my request! **What do you dislike about U.S. Legal Support?** I honestly have no complaints. Scheduling is easy, the staff is helpful, and I have yet to see them drop the ball. They will have my business as long as Morgan Walker is there! **Recommendations to others considering U.S. Legal Support:** Use them if want a no problem service! Ask for Morgan Walker! **What problems is U.S. Legal Support solving and how is that benefiting you?** Depositions, client testimony, just about everything my law office needs. They are always prompt to respond and always there. When I email, they respond quickly. ### 20. U.S. Legal Support Simplifies Complex Legal Work and Boosts Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about U.S. Legal Support?** What I like best about U.S. Legal Support is its ability to simplify complex legal processes through a comprehensive suite of services, allowing legal professionals to work more efficiently, reduce administrative burdens, and focus on achieving the best outcomes for their clients. **What do you dislike about U.S. Legal Support?** I don't have any major complaints about U.S. Legal Support. If I had to identify an area for improvement, it would be continuing to enhance communication and turnaround times during periods of high demand to ensure an even smoother client experience. **Recommendations to others considering U.S. Legal Support:** I would recommend U.S. Legal Support to legal professionals and organizations seeking reliable litigation support services. Their comprehensive solutions can help improve efficiency, reduce administrative workload, and allow teams to focus on achieving successful outcomes for their clients. **What problems is U.S. Legal Support solving and how is that benefiting you?** U.S. Legal Support helps streamline legal operations by handling services like record retrieval, court reporting, and litigation support. This saves time, improves efficiency, and allows legal professionals to focus on serving clients and managing cases. **Official Response from Julie Feller:** > Thank you for your review and for choosing U.S. Legal Support as your partner. We're glad our litigation support services have helped simplify complex processes and improve efficiency for your team. Your feedback helps us continue improving our client experience. ### 21. Great Communication and Fast Support from US Legal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** Communication is almost always great! They are quick and fast at responses and can always solve a problem if one arises before, during or after a deposition. **What do you dislike about U.S. Legal Support?** There have been a few occasions when a videographer wasn’t present for a scheduled deposition due to a mix-up in reading the Notice we sent, but US Legal was able to arrange one right away. **Recommendations to others considering U.S. Legal Support:** Providing US Legal with all the information they need for your service request helps them assist you more effectively. If you communicate clearly and stay in touch, you’ll truly get someone who can help and resolve the issue promptly. **What problems is U.S. Legal Support solving and how is that benefiting you?** Scheduling recorded and video depositions has been a smooth, easy process. My team loves working with US Legal. We’ve been scheduling through a new system, and the calendaring has been great so far. ### 22. Streamlined Legal Processes with Efficient Data Handling **Rating:** 4.0/5.0 stars **Reviewed by:** Michael G. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about U.S. Legal Support?** I use U.S. Legal Support to assist me with administrative tasks, and over the past year, their solutions have been really valuable for our organization. They help eliminate tasks that disrupt timekeeping and streamline processes for maximum efficiency. I particularly appreciate the service that breaks down large sets of data into easy-to-understand patterns which allow us to analyze claims more effectively. The feedback we receive, along with the time it takes to process claims and data, stands out to me. Their thorough breakdown of facts to create a claim is also highly beneficial, contributing to a more efficient way of evaluating cases. **What do you dislike about U.S. Legal Support?** I would like the reports to be drafted in a language similar to what we use in briefs and discovery responses, making it easier to tailor new claims for our needs and when initiating lawsuits. **What problems is U.S. Legal Support solving and how is that benefiting you?** I use U.S. Legal Support to assist with administrative tasks and streamline workflows. It eliminates disruptions in timekeeping, optimizes efficiency, and helps in document review, authorization processing, client intake, and data gathering. **Official Response from Julie Feller:** > Thank you for your feedback and for partnering with U.S. Legal Support. We’re glad our services are helping streamline administrative tasks, improve efficiency, and make complex data easier to analyze. We appreciate the opportunity to support your work! ### 23. Litigation Paralegal **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** I like that they have a wide range of court reporters and someone is always available, even on short notice. They respond to emails in a timely manner which is very important in the legal field. **What do you dislike about U.S. Legal Support?** Sometimes scheduling gets the information incorrect, and then we run into some issues. Scheduling can get confused, and they do not always ask clarifying questions. **What problems is U.S. Legal Support solving and how is that benefiting you?** US Legal makes it simple and easy to book court reporters. The platform is user friendly, and you get a scheduling notification almost immediately. It's great. ### 24. Great Communication and a Smooth Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** U.S. Legal Support has excellent communication skills whether it is via telephone or via email. I can always count of U.S. Legal Support to assist me with all of my needs. **What do you dislike about U.S. Legal Support?** I do not have any dislikes at the moment as U.S. Legal Support has always been excellent and supporting my needs and communicating with me whether on the phone or via email. **What problems is U.S. Legal Support solving and how is that benefiting you?** U.S. Legal Support is very helpful with assisting in scheduling Zoom meetings, cancelling Zoom meetings, and obtaining deposition transcripts in a timely manner. ### 25. Meaningful Support for Legal Professionals—Improving Case Management and Client Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about U.S. Legal Support?** Their focus on supporting legal professionals makes a meaningful impact on case management and client service. I appreciate their commitment to simplifying litigation support and helping attorneys stay focused on their cases. **What do you dislike about U.S. Legal Support?** One challenge is that the legal support industry can be fast paced and involve managing multiple priorities at once. While it can be demanding at times, it also provides opportunities to develop strong organizational, communication, and problem-solving skills. **Recommendations to others considering U.S. Legal Support:** I would recommend U.S. Legal Support to anyone looking for a company that values teamwork, professionalism, and growth. U.S. Legal Support is a great choice for those who enjoy supporting the legal industry and making a meaningful impact. **What problems is U.S. Legal Support solving and how is that benefiting you?** U.S. Legal Support streamlines litigation services, helping me support attorneys efficiently and keep cases moving forward. They connect legal professionals with essential services, making case management smoother and improving client support. **Official Response from Julie Feller:** > Thank you for taking the time to share your feedback and for partnering with U.S. Legal Support. We're happy to hear that our litigation support services have made a meaningful difference in your case management and helped keep things running smoothly for your team. We appreciate you sharing your experience. ### 26. The Most Efficient Court Reporting and Process Serving Team We have Used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** They are the most efficient company our office has ever dealt with in terms of court reporters and process servers. They are effecient, courteous, and on top of their game all of the time. We highly recommend to all in the field. **What do you dislike about U.S. Legal Support?** There is nothing to dislike. Their turn around time and follow up is impeccable. There is literally nothing to dislike. Customer service is fantastic and we have never had a single issue with them. **Recommendations to others considering U.S. Legal Support:** Make the switch. You won't be disappointed. **What problems is U.S. Legal Support solving and how is that benefiting you?** We use US Legal for Court Reporter services and for Process Service. They have never made as much as an error on any of our cases. They are highly recommended by our office to everyone in the field. ### 27. Fast Turnaround and Expertise Simplified Our Legal Requests **Rating:** 4.5/5.0 stars **Reviewed by:** Alma G. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about U.S. Legal Support?** I appreciate U.S. Legal Support for their quick response to requests, often fulfilling them the same day. Their expertise in gathering information and knowing the legal procedure for requests is highly valuable. I also find the portal and updates beneficial. The company's speed is impressive, especially when we need records before a deadline as they handle the entire procedure efficiently. **What do you dislike about U.S. Legal Support?** Document Retrieval - DWQ **What problems is U.S. Legal Support solving and how is that benefiting you?** U.S. Legal Support provides quick responses to requests, fulfilling them the same day, and shows expertise in legal procedures. Their speed in handling document retrieval before deadlines is particularly beneficial. **Official Response from Julie Feller:** > Thank you for your feedback. We’re pleased to hear that our responsiveness, expertise, and efficient handling of requests are making a positive impact. We appreciate the opportunity to partner with you and support your work! ### 28. Reliable Record Repository That’s Always There When You Need It **Rating:** 4.5/5.0 stars **Reviewed by:** Chandler B. G. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about U.S. Legal Support?** I like the repository of records. Sometimes things fall between the cracks and Ive found records patiently waiting for me once I went to retrieve them. **What do you dislike about U.S. Legal Support?** I havent run into anything that I would consider a dislike. I havent used all their services yet, and maybe one has a flaw but I have yet to run into a problem with the services Ive used. **What problems is U.S. Legal Support solving and how is that benefiting you?** I am currently using U.S. Legal Support for all my records retrieval needs. I havent found a provider that this service wasnt able to get the sufficient records from yet. **Official Response from Julie Feller:** > Thank you for your feedback and for partnering with U.S. Legal Support. Our team strives to provide reliable, responsive support, and we’re happy to hear our record retrieval services have been a dependable resource for you. We appreciate the opportunity to support your work! ### 29. Easy Scheduling, Reliable Links, and Prompt Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** it is very easy to schedule a court reporter and the links are reliable. support team has been very friendly and always responds promptly when i have a question or concern. **What do you dislike about U.S. Legal Support?** I cannot think of many downsides. I have been satisfied with the service and US legal is my go-to court reporting service unless a client has specified another vendor. **Recommendations to others considering U.S. Legal Support:** They are very easy to use and provide consistent court reporting service. I have not encountered any issues with scheduling or cancelling/rescheduling remote evidence depositions. Their responses are prompt and helpful. **What problems is U.S. Legal Support solving and how is that benefiting you?** Schedules court reporters and provides links for remote evidence depositions quickly and accurately. Makes it easy to cancel and reschedule depositions; always provides prompt confirmation. ### 30. Fast, Easy Online Scheduling and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** Online scheduling option makes it easy to obtain a court reporter and only takes a minute to schedule. Additionally, they are very responsive with calls and emails. You're able to schedule, cancel, or inquire about a deposition very easily. **What do you dislike about U.S. Legal Support?** The website takes a while to load pages and sometimes fails to load information. I've also found their prices to be a bit higher than some other court reporting companies. **Recommendations to others considering U.S. Legal Support:** Great customer service from them but it is a bit more costly than some other court reporting companies. **What problems is U.S. Legal Support solving and how is that benefiting you?** US Legal provides court reporting and deposition transcript services for our office. We obtain them to transcribe our depositions virtually. Additionally, they provide transcripts for depositions when necessary. ### 31. Fast, Easy Communication and Quick Responses **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** They are easy to communicate with and respond very quickly. Everyone has always been helpful and friendly. They are affordable compared to other companies. **What do you dislike about U.S. Legal Support?** N/AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA **Recommendations to others considering U.S. Legal Support:** I would highly recommend using their services. **What problems is U.S. Legal Support solving and how is that benefiting you?** They offer a wide variety of services from Court Reporting to Interpreters to Medical Records Requests. We have used them several times and sometimes on a last minute scheduling matters. They are very quick to respond to our emails. They have been very helpful. ### 32. Last-Minute Requests Handled Smoothly with Professional, Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** They have been able to fulfill last minute requests and changes. The staff is always professional and willing to ask and answer many questions to make sure we are getting the correct services. **What do you dislike about U.S. Legal Support?** U.S. Legal Support has always been helpful, punctual, responsive and professional in their dealings with our firm. We have not come across any issues to complain of. **Recommendations to others considering U.S. Legal Support:** U.S. Legal Support is responsive and professional, and always meets our needs. **What problems is U.S. Legal Support solving and how is that benefiting you?** US Legal has always been responsive and have gone the extra mile to support our company, even on very short notice. The staff is professional and always willing to help. ### 33. Helpful Nationwide Support for a Busy Office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about U.S. Legal Support?** The biggest advantage is their broad national coverage and ability to support both in-person and remote proceedings seamlessly. As a government office, we often deal with witnesses in other states or federal facilities, and U.S. Legal Support’s network of qualified court reporters and videographers ensures we can schedule depositions or hearings without major issues. Their online portal gave us easy access and staff are generally responsive. They also offer interpreting services for non-English speaking victims and witnesses, which is critical. **What do you dislike about U.S. Legal Support?** U.S. Legal Support’s pricing is often higher than smaller local providers or in-house options where available. We’ve encountered occasional unexpected fees for rush services, mileage, or additional copies that weren’t clearly communicated in advance, leading to internal approval delays. In a few high-volume periods, response times from their scheduling team slowed, and we had to follow up multiple times for confirmation. While their service is generally reliable, there have been rare instances where a reporter arrived late or technical issues occurred during remote proceedings, requiring quick fixes **Recommendations to others considering U.S. Legal Support:** I would cautiously recommend U.S. Legal Support to other prosecutor’s offices or government legal teams that need reliable nationwide support for court reporting, subpoenas, and record retrieval, particularly if you handle cases involving out-of-jurisdiction witnesses or complex discovery. They are especially useful for offices without dedicated in-house resources for these tasks. Their scale and technology platform can help streamline operations, but I suggest negotiating a government or volume-based rate agreement upfront and clearly documenting all pricing terms to avoid surprises **What problems is U.S. Legal Support solving and how is that benefiting you?** In our county prosecutor's office, we manage a heavy caseload of criminal matters including violent crimes, drug cases, and domestic violence, with frequent need for out-of-county or out-of-state witness depositions, grand jury proceedings, and rapid retrieval of medical, phone, or correctional records. Coordinating independent court reporters, process servers, and record custodians used to consume significant staff time and often led to delays in critical timelines. U.S. Legal Support helps by providing reliable nationwide court reporting, subpoena services, and expedited record retrieval through their extensive network. They handle last-minute requests for remote or in-person appearances, which is common when witnesses are incarcerated or relocated. This has benefited our team by reducing administrative burden on our limited support staff, allowing paralegals and attorneys to focus on case preparation and trial strategy rather than vendor logistics. Turnaround on records has improved, and we’ve had better success securing timely testimony, which strengthens our ability to meet speedy trial deadlines and build stronger cases. Overall, it enhances our operational efficiency in a resource-constrained public office. **Official Response from Julie Feller:** > Thank you for your feedback and for partnering with U.S. Legal Support. We’re glad our national coverage, responsive team, and interpreting services help make coordinating proceedings more seamless for your office. ### 34. Quick, Personal Support—But Overall Experience Still Unclear **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2026 **What do you like best about U.S. Legal Support?** It's quick and personal. It's a cheap alternative to having a support team that may have turnover and require much training. You set up this once and it's there to help. **What do you dislike about U.S. Legal Support?** Not sure currently because I haven't experienced a downside yet. If i experience anything less than ideal, I'm happy to update this review afterwards. **Recommendations to others considering U.S. Legal Support:** It's a great operations assistance. **What problems is U.S. Legal Support solving and how is that benefiting you?** Instead of logging into five different vendor portals, you handle everything—from scheduling a remote deposition to requesting a medical record—through a single, centralized client portal. Users report that having standardized deposition management and a unified workflow status tracker significantly reduces the administrative burden on support staff ### 35. Easy Email Requests and Quick Support from U.S. Legal Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** The thing I like best about U.S. Legal Support is the ease of use with email requests being sufficient to reserve a reporter and fairly quick response time from support staff. **What do you dislike about U.S. Legal Support?** Sometimes, I feel as though it takes a long time for reporters to be sourced which can make it hard to timely file the requisite court reporter forms with the court. **What problems is U.S. Legal Support solving and how is that benefiting you?** It is making it easier to find court reporters for court proceedings and depositions. This benefits me by allowing me to have more time to see to other tasks in the meantime. ### 36. Efficient Service with a Quick Turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** US Legal is very efficient with a quick turnaround time on service of process and transcripts. If I have question or a problem, it gets rectified quickly. **What do you dislike about U.S. Legal Support?** The process server rates are too high compared to other companies I am using and have used in the past. They cannot compete with the company I am working with now **What problems is U.S. Legal Support solving and how is that benefiting you?** I am not currently using US Legal although I have in the past. The rates are just too high. I am also required to use another company who has a relationship with my carrier ### 37. Effortless Scheduling with Fast Confirmation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** I love how easy it is to schedule and how quickly I get confirmation in return. When scheduling deps via Zoom I get a Zoom link same day most of the time. **What do you dislike about U.S. Legal Support?** I can't think of anything that I dislike in particular about US Legal. For the most part everything is very smooth operating and they are incredibly helpful with my needs. **What problems is U.S. Legal Support solving and how is that benefiting you?** US Legal takes care of all of my court reporting needs and occasional equipment needs. I appreciate that they schedule and find court reporters and locations as needed. ### 38. Prompt, Professional Support—Always Available, Even for Last-Minute Requests **Rating:** 5.0/5.0 stars **Reviewed by:** Joan S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** Michael Solerwitz and his team are always prompt, professional and available, even when we have last minute requests. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx **What do you dislike about U.S. Legal Support?** N/A xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx **Recommendations to others considering U.S. Legal Support:** Don't hesitate to use their services because the are professional and efficient! **What problems is U.S. Legal Support solving and how is that benefiting you?** They help whenever our firm need's to setup depositions for defense, court reporters and more. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx ### 39. US Legal Goes Above and Beyond on Billing and Scheduling Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** When I have questions about billing, scheduling or rescheduling, I can always count on my contacts with with US Legal. They go above and beyond to make sure our scheduled jobs are covered. **What do you dislike about U.S. Legal Support?** I've had very few instances of billing issues or scheduling issues due to miscommunication, but corrections were quickly made. No jobs have been missed. **What problems is U.S. Legal Support solving and how is that benefiting you?** Scheduling is very easy and document management for depositions has been made more accessible and user friendly. Communication is quick and clear, and our account manager is always available. ### 40. Seamless Court Reporting with Professional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie T. | Practice Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about U.S. Legal Support?** I really like how simple and user-friendly U.S. Legal Support is. I love how you can see all the court reporters and their schedules, which makes booking much easier. The expertise of the team is valuable, and they are very easy to get in contact with. The communication and professionalism stand out, and I would encourage continuing or expanding the partnership because of these aspects. **What do you dislike about U.S. Legal Support?** Nothing honestly **What problems is U.S. Legal Support solving and how is that benefiting you?** I use U.S. Legal Support to book court reporters. It makes attorneys' lives easier with a simple, user-friendly platform where I can see all the court reporters and their schedules. **Official Response from Julie Feller:** > We're thrilled to hear that you find our service simple and user-friendly. Our team works hard to provide valuable expertise and professional support, and we're glad to hear you're happy with the results. Thank you for your partnership and we look forward to continuing to support your litigation needs! - [View U.S. Legal Support pricing details and edition comparison](https://www.g2.com/products/u-s-legal-support/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-22+03%3A32%3A10+-0500&secure%5Bsession_id%5D=2383438d-add8-4cca-a94f-d997edd75d4d&secure%5Btoken%5D=f74015e8b525b6f2fabef7566532d2aea2b3262d74e268e77b92a0eb9b20f5f1&format=llm_user) ## U.S. Legal Support Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top U.S. Legal Support Alternatives - [Steno Court Reporting](https://www.g2.com/products/steno-court-reporting/reviews) - 4.9/5.0 (69 reviews) - [Veritext Legal Solutions](https://www.g2.com/products/veritext-legal-solutions/reviews) - [Esquire Deposition Solutions](https://www.g2.com/products/esquire-deposition-solutions/reviews)