Our firm made the switch to Steno Court Reporting a couple of months ago and I couldn't be more pleased. Steno is easily the best court reporting service I've had experience with in the last 8 years. Of the endless qualities I could say about them, the three that stick out are - ease of use, cost, and customer service. Their attorney portal makes booking easier than ever. It is straightforward, efficient, and user-friendly. All depositions are organized by case, so you can readily access all jobs. Steno's costs are the best I've seen in the Las Vegas valley. They don't tack on excessive fees and are more than reasonable with their charges. Lastly, their customer service is exceptional. The staff is personable and quick to respond to all inquires. Chris Rose, especially, has been amazing with our firm. Thank you to all of Steno for the continued excellent service! Review collected by and hosted on G2.com.
If I must list a downside, it would be that the booking sometimes blocks off more time on our Outlook calendar than is needed. Review collected by and hosted on G2.com.
49 out of 50 Total Reviews for Steno Court Reporting
Overall Review Sentiment for Steno Court Reporting
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The professionalism, immediate assistance that I get anytime I work with Morgan Albanese and her crew. It is always known that I can get the assistance I need when I call. Review collected by and hosted on G2.com.
Absolutely nothing disliked. All is fine Review collected by and hosted on G2.com.
The Communication, they are super fast and efficent. They alwasy answer emails in a timely matter. I never have to guess if they recieved my request. Review collected by and hosted on G2.com.
I dont have a downside they have been amazing. I have never had an issue with Steno. Review collected by and hosted on G2.com.
Steno's customer service, quick responses and top of the line communication! The ladies I have dealt with handle everything with class and grace. They never mind helping me and honestly that makes my job so much easier. I can move onto my next task and know they will handle what I have asked them, and in a timely manner.
Another thing that I love most, is turn around time when I need last minute transcripts, and/or Original Sealed transcripts for trial. They jump on my last minute requests and turn around time to get them to my attorneys is the greatest in my 17 years of experience. Review collected by and hosted on G2.com.
There isn't one thing I dislike about Steno. One of my attorneys ONCE had a problem logging on the remote link provided and they apologies (not even sure if it was their fault to begin with) and next thing I knew, they are were working on how links went out and how to log on to remote depositions! Talk about nipping the problem in the butt! Review collected by and hosted on G2.com.
Ease of Use: Steno’s attorney portal makes booking easier than ever. It’s straightforward, efficient, and user-friendly. Attorneys can seamlessly schedule court reporters and focus on their cases without unnecessary hassle.
Cost-Effective: Steno understands the financial challenges faced by legal professionals. With deferred payment options, they remove financial hurdles, allowing you to concentrate on your work. No need to compromise quality for affordability.
Customer Service: Steno’s commitment to reliability shines through its responsive customer service. They show up for clients and each other, ensuring a smooth experience throughout. Review collected by and hosted on G2.com.
Nothing really. I have never had any issues Review collected by and hosted on G2.com.
They are very knowledgeable at what they do, the court reporters are always on time and very respectful to all parties involved. Review collected by and hosted on G2.com.
I have no complaints at this time. I have had only good experiance. Review collected by and hosted on G2.com.
their promptness in response time, and their ability to problem solve at the drop of a hat Review collected by and hosted on G2.com.
Nothing. I have had nothing but a pleasant and great experience with Steno. Review collected by and hosted on G2.com.
All employees I have come into contact with at Steno were helpful, friendly, and knowledgeable. I have never had to worry about a court reporter need not being filled. Review collected by and hosted on G2.com.
Sometimes it is difficult to convay what our needs are via their website. But generally if I just email someone there, I can get things resolved without that much trouble. Review collected by and hosted on G2.com.
Ability to handle special requests and competitive pricing. Steno is highly professional, friendly and reliable. Review collected by and hosted on G2.com.
No dislikes. I've had a wonderful experience with Steno. Review collected by and hosted on G2.com.
I like the people the best about Steno. Stacey and Paul really make everything so much brighter. They anticipate what we need and make it happen. Even if there's a problem they can't solve, they will work with me to figure out something. Review collected by and hosted on G2.com.
Nothing. Steno is absolutely amazing. Keep up the good work. Review collected by and hosted on G2.com.
