StatusCast Pros and Cons

Very good to Handel and close the issues herself and height and elebroate it get it rewarded and get it's cured with the help of the very useful and easy to use Review collected by and hosted on G2.com.

Hi this is very help ful and nothing is there to dislike and the to take this is very easy too and get it close they will help to get the useless and get closed Review collected by and hosted on G2.com.

Statuscast provides all of the tools I need to accurately compose and cascade company status posts to our customers. Review collected by and hosted on G2.com.

I haven't found anything that I dislike. Review collected by and hosted on G2.com.

Tool is very easy to setup and use. Opt in capability, with multiple notification paths is great. Review collected by and hosted on G2.com.

Would like to see more integrations to allow us to automate more of our messages. Review collected by and hosted on G2.com.

Multiple methods of Notifications and a simple way to enable each type. Review collected by and hosted on G2.com.

I have not found anything to dislike about StatusCast thus far! Review collected by and hosted on G2.com.

I like how simple the app can be for users and admins. There are many options to use, but they aren't necessary to get up and running. Review collected by and hosted on G2.com.

We use multiple components that are separate products (on one site). We don't like that the up time percentage calculation includes all components. It would be a great option to split it out. Review collected by and hosted on G2.com.

We're able to better manage client and provider customer service experiences thanks to StatusCast. We select which incidents generate notices and which are "post only". As an externally hosted resource, communication is available even when our applications are not. Review collected by and hosted on G2.com.

We have found it difficult to manage subscriber lists within StatusCast. It is a rather manual process to sort through users. In addition, the use of StatusCast for multiple applications makes it more difficult to target messages to specific components. Review collected by and hosted on G2.com.

Statuscast is simple to use and administer and has a nice integration suite... But the one thing that I like best is their responsiveness. The StatusCast team has been fantastic to work with, answering every question, taking feedback and adjusting any time necessary. Truly customer focused. Review collected by and hosted on G2.com.

Hard to put dislikes at this point as most everything that we have brought up, they have either had an answer for or have since added capability. To pick one thing that would be nice is more Admin control over users in the native tool so, for example, I could add or modify member information (like components, contact preferences, etc) especially for VIP users. Even with this, the StatusCast team has always been willing to help us do what was needed. Review collected by and hosted on G2.com.

We have several different services across multiple platforms. Keeping tabs on each status and being able to accurately and rapidly post information on them for our users to access in realtime is incredibly valuable to our support staff. Review collected by and hosted on G2.com.

The admin interface could use a few enhancements but otherwise I don't have any real issues using or navigating anything. My complain is purely aesthetic. Review collected by and hosted on G2.com.

Great way to let people know how the status of your services. With a Little work we manage to keep notifications flowing automatically via Email and Twitter using MS Flow Review collected by and hosted on G2.com.

Not much, only that ther should be a better integration with popular Support services like Zendesk. A there should be a wider pricing tier. ALso maybe let the client use its own domain Review collected by and hosted on G2.com.

I think it makes sense, it covers the relevant bases for a notification to the customer base we have Review collected by and hosted on G2.com.

I'm not sure there's anything I dislike, the product works as expected and we haven't had any problems with it working or being available! We're happy with it! Review collected by and hosted on G2.com.