Startdeliver Features
What are the features of Startdeliver?
Customer Information
- Customer Health Scores
- Customer Monitoring
- Customer Profiles
- Customer Segments
- Product Engagement
Predictions
- Churn Risk
- Upsell Opportunities
- Custom Triggers
Platform
- Reporting & Dashboards
- API & Integrations
- Data Import & Export Tools
- Workflow Capability
- Customization
- Scalability
- Performance & Reliability
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Customer Information
Customer Health Scores | Based on 18 Startdeliver reviews. Provides users a customer-specific score to determine the overall satisfaction of each customer. | 91% (Based on 18 reviews) | |
Customer Monitoring | Monitor customer actions overall as well as their interactions with different teams within the company, such as the support team This feature was mentioned in 18 Startdeliver reviews. | 90% (Based on 18 reviews) | |
Customer Profiles | As reported in 18 Startdeliver reviews. Gain a holistic view of your customers. Create customer profiles based on data pulled in from multiple sources including CRMs, service desks, marketing tools, and financial systems such as accounting and payroll software. | 88% (Based on 18 reviews) | |
Playbooks | Create and structure key customer success processes into a "playbook" to create unified team best practices for handling customers. 15 reviewers of Startdeliver have provided feedback on this feature. | 74% (Based on 15 reviews) | |
Customer Segments | Separate customers into similar segments based on criteria such as subscription models, support needs, or usage behaviors to allow for more personalized and specific attention. 19 reviewers of Startdeliver have provided feedback on this feature. | 85% (Based on 19 reviews) | |
Product Engagement | Identify which customers are getting the most out of your products or services and highlight those who have not yet fully adopted or may need further training. 18 reviewers of Startdeliver have provided feedback on this feature. | 81% (Based on 18 reviews) | |
Surveys | Allows users to create and send out surveys to customers to determine net promoter scores and other key satisfaction information. 14 reviewers of Startdeliver have provided feedback on this feature. | 63% (Based on 14 reviews) |
Predictions
Churn Risk | Calculates the risk that your customers will not renew or continue using your product or service. This feature was mentioned in 17 Startdeliver reviews. | 80% (Based on 17 reviews) | |
Upsell Opportunities | Based on 18 Startdeliver reviews. Discovers and highlights factors that lead to upsell opportunities. | 81% (Based on 18 reviews) | |
Custom Triggers | As reported in 17 Startdeliver reviews. Allows users to set custom triggers to signal actions that will lead a customer to act in a particular way. | 78% (Based on 17 reviews) | |
Machine Learning | As reported in 12 Startdeliver reviews. Ability for the platform to learn and improve predictions based on previous customer behavior and a growing database of customer information. | 51% (Based on 12 reviews) |
Platform
Reporting & Dashboards | Access pre-built and custom reports and dashboards for viewing 18 reviewers of Startdeliver have provided feedback on this feature. | 85% (Based on 18 reviews) | |
API & Integrations | The number of sources from which the platform can pull customer data and how well those integrations are supported. This feature was mentioned in 18 Startdeliver reviews. | 86% (Based on 18 reviews) | |
Data Import & Export Tools | Ability to input, modify, and extract data from the application in bulk through a structured file. 18 reviewers of Startdeliver have provided feedback on this feature. | 82% (Based on 18 reviews) | |
Workflow Capability | Automates everday customer success functions for more efficient and effective day-to-day processes. This feature was mentioned in 18 Startdeliver reviews. | 84% (Based on 18 reviews) | |
Notifications | Set alerts for customer actions in order to respond quickly and proactively. 17 reviewers of Startdeliver have provided feedback on this feature. | 79% (Based on 17 reviews) | |
Customization | Allows administrators to accommodate their unique process. Includes ability to create custom objects, fields, rules, calculations, and views. This feature was mentioned in 18 Startdeliver reviews. | 81% (Based on 18 reviews) | |
Scalability | Ability for the platform to grow with the user's company and support an increasing number of customers and users within the platform. 18 reviewers of Startdeliver have provided feedback on this feature. | 89% (Based on 18 reviews) | |
Data Security | The measures taken to ensure that the customer data being held within the platform is being hosted in a safe environment and is not prone to risks. This feature was mentioned in 17 Startdeliver reviews. | 91% (Based on 17 reviews) | |
Performance & Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond. This feature was mentioned in 18 Startdeliver reviews. | 95% (Based on 18 reviews) | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. This feature was mentioned in 17 Startdeliver reviews. | 91% (Based on 17 reviews) |
