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SS&C Blue Prism Intelligent Automation Platform Reviews & Product Details

Rohit K S.
RS
Innovation Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

The product backbone is its database schema, which systematically empowers any RPA CoE or Program to create its object library throughout its RPA journey from start to maturity. Which fundamentally works on the basic principle of reusability and object orientation. To reap the ultimate benefit of the product, for a more extensive program, it has to be implemented enterprise-grade. The 3-tier architecture design of its platform is quite robust and handles almost every load. Honestly, the product doesn't need much oversight or support if, while implementing, there is good groundwork done in its architecture and approximate estimation of future load. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

The product is one of the best RPA tools in the market, but over the year, their reach to customers for training and certification has been reduced, especially with the existing customers. After a particular stage in the RPA program, most of the client doesn't want to further expand on tool training or hire skilled resource, and gradually, the growth of RPA within the client start slowing down, and it becomes a BAU kind of program. Suppose Blue Prism as a vendor, can take care of upskilling the company's resources through regular training or coaching. In that case, they might have the opportunity to penetrate more BP users in the company, and once people have skills, they can drive more backlogs and grow to the central COE. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

redundant mondaying work, bring for accuracy and compliance by automatic the manual work. Review collected by and hosted on G2.com.

SS&C Blue Prism Intelligent Automation Platform Overview

What is SS&C Blue Prism Intelligent Automation Platform?

SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide.

SS&C Blue Prism Intelligent Automation Platform Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified)
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Product Description

At SS&C Blue prism we can change the way you work with Intelligent Automation. SS&C Blue Prism Intelligent Automation Platform (IAP), powered by AI and machine learning, will help you improve productivity and increase revenue and growth. Empower your people with digital workers. SS&C Blue Prism helps you reshape and evolve how work gets done – for the better.


Seller Details
Company Website
Year Founded
2001
HQ Location
Windsor, CT
Twitter
@SSCTechnologies
4,839 Twitter followers
LinkedIn® Page
www.linkedin.com
1,046 employees on LinkedIn®
Ownership
NASDAQ: SSNC
Description

SS&C Blue Prism is a leading provider of robotic process automation (RPA) software that enables organizations to automate repetitive tasks and streamline operations. Their platform allows businesses to create a digital workforce that enhances productivity and efficiency across various functions. With a focus on enterprise-grade solutions, SS&C Blue Prism offers tools that facilitate the integration of artificial intelligence and machine learning, empowering users to optimize processes and improve service delivery. For more information, visit their website at [blueprism.com](https://www.blueprism.com/).


Charlotte K.
CK
Overview Provided by:
Sr Director, Global Customer Experience

Recent SS&C Blue Prism Intelligent Automation Platform Reviews

Rohit K S.
RS
Rohit K S.Small-Business (50 or fewer emp.)
4.5 out of 5
"One of the fundamentally strong Intelligent Automation Platform."
The product backbone is its database schema, which systematically empowers any RPA CoE or Program to create its object library throughout its RPA j...
Shreya U.
SU
Shreya U.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy Automation"
Easy to understand & implement. All features of Blue Prism seems easy to integrate & achieve better efficiency.
MJ
Manish J.Enterprise (> 1000 emp.)
5.0 out of 5
"Technical Lead"
Open ended and coustom features. ➢ Data Strategy/Migration & Customer Analytics and Reporting roadmaps
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SS&C Blue Prism Intelligent Automation Platform Media

SS&C Blue Prism Intelligent Automation Platform Demo - Digital Workforce in action
SS&C Blue Prism provides the ability to create a digital workforce environment and customize each dashboard. Develop effective journeys • Automate processes • Connect and empower the workforce • Monitor, orchestrate and optimize work • Maintain and scale your digital workforce.
SS&C Blue Prism Intelligent Automation Platform Demo - Processor Workspace
Work is delivered through a web browser and uses the latest in rich internet application behaviors to deliver desktop-like responsiveness without the need to deploy a desktop application. As a processor you will be presented with the work you are tasked with along with any documentation or inform...
SS&C Blue Prism Intelligent Automation Platform Demo - SS&C Blue Prism Interact
Create web forms that can be accessed anywhere, anytime, by team members who need to provide validation and approvals. Completion of a validation or approval form triggers the next automated stage of the process.
SS&C Blue Prism Intelligent Automation Platform Demo - Natural Language Processing (NPL)
This Natural Language Processing (NLP) API is part of the Knowledge and Insight Skill that brings state-of-the-art research and development in Deep Learning straight to your SS&C Blue Prism process. By using SS&C Blue Prism's intuitive drag and drop interface, you can now bring in the lat...
SS&C Blue Prism Intelligent Automation Platform Demo - Skills Toolbar
The Skills toolbar in SS&C Blue Prism allows users to import and easily use packaged Web APIs that are easily downloaded from the Digital Exchange. Skills, such as visual perception enabled by Microsoft’s Computer Vision Services, are then accessible from the Object and Process Studio in the ...
SS&C Blue Prism Intelligent Automation Platform Demo - Process Studio
Process Studio allows users to design, build and test end-to-end processes including decision trees, exception handling and reaction to the speed of target applications.
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Play SS&C Blue Prism Intelligent Automation Platform Video
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398 out of 399 Total Reviews for SS&C Blue Prism Intelligent Automation Platform

4.5 out of 5
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SS&C Blue Prism Intelligent Automation Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SS&C Blue Prism Intelligent Automation PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Defense & Space
UD
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

What I like best about the Blue Prism Intelligent Automation Platform is its ease of use, and lean towards citizen development. Many alternatives on the market at convoluted, difficult to use, require a lot of hands-on interaction, and struggle to remain modern from a UX perspective. Customers are always impressed when we showcase solutions, built on the Blue Prism platform. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Scheduling can sometimes be clunky and the level of feedback we receive from scheduled tasks isn't always the best. We currently do more manage and monitoring than we expected, but I'm sure this will be solved with Next Gen. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

It is automating mundane, time consuming processes across the busines, which are taking up valuable SME time. It's helping create an audit trail of workflows and requests. It's formed a relationship between IT and the business, which we didn't have before. Review collected by and hosted on G2.com.

Martin B.
MB
TeamLeader, Robotic Process Automation
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

It is easy to find every functionality you need. Creating process is easy with drag and drop system. It is cheaper compare to other solutions. BluePrism still offers on-premise solution. BluePrism is a complex solution with possibility of using OCR, LLM etc. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

I would appreciate faster reaction to functional problems. Even though quite a lot of users report same issue, it takes more than 2 versions to fix the issue. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

Blue Prism is helping us to manage and lower costs and connect manual work with automated work. Review collected by and hosted on G2.com.

Response from Charlotte Kennett of SS&C Blue Prism Intelligent Automation Platform

Hi Martin,

Thank you so much for taking the time to leave a review, and sharing some of the reasons why you like our platform.

Regarding the reaction to functional problems, this is something I will escalate and flag to the engineering and QA team to investigate. I know that you mention on-premises as a differentiator for you, but when the time is right, our Next Generation will be continuously updated without customers needing to upgrade all components or patches, or stop in-flight work. We're hopeful that that will accelerate the time to address and fix some of the challenges you are mentioning. I've added a link below for more information.

Looking forward to witness your continued success,

Charlotte Kennett, Sr. Director, Global Customer Experience

See how SS&C Blue Prism Intelligent Automation Platform improved
Shreya U.
SU
Technology Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

Easy to understand & implement. All features of Blue Prism seems easy to integrate & achieve better efficiency. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Licensing Cost is a bit high. Also the whole BP infrastructure can not be directly installed in Organisation Cloud. Some components still remain with BP. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

I have seen a tremendous benefit of BP in problem solving in financial sector. This sector has defined set of calculations with an expected output which makes automation an appropriate solution for time-saving & accuracy. Review collected by and hosted on G2.com.

MB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

What I like most about the SS&C Blue Prism Intelligent Automation Platform is its user-friendly interface and robust features. The platform’s ability to automate common tasks with RPA and manage unstructured data with cognitive automation is impressive. Additionally, its scalability and security measures provide peace of mind for projects of all sizes. Overall, SS&C Blue Prism is a reliable and efficient solution that improves simplicity and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

One of the hardest things for me about the SS&C Blue Prism Intelligent Automation Platform is setting up—it can be very difficult, especially if you’re new to this product. Plus, it takes time to learn all the features, especially if you don’t already know things like RPA.

Also, getting it to work on an older system that doesn’t have the latest tech can be a bit of a headache. And although they’ve got a lot of protection, the costs for small businesses can be a bit higher. Overall, it’s a powerful tool, but it has its cons. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

Basically it is helping big organisations free up Human Resources for other tasks while implementing RPA for mundane tasks which will help them grow to higher heights. Review collected by and hosted on G2.com.

AA
Web Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

The finest features were the automation of monotonous tasks, the capacity to grow up even further, and the easy connection.

It also includes a ton of additional enterprise-level features. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

I'm not sure if the hefty cost is a drawback or not, but several subjects lack resources, which makes setup challenging at first.

Everything else was useful and wonderful. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

A major hindrance to the daily timetable was the manual activities. Those were removed with the aid of Blueprisn, and our repetitive duties are now better organized. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

1. It is suitable to create basic rule based tasks such as simple data scraping using web selectors.

2. It is suitable to create complex AI driven, Machine learning driven solutions as well for large and real time data handling for big enterprise level projects also.

3. Customer support is great has community to ask for help if stuck anywhere ,so its eassier to implement aything Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Frequency of using , I have mostly been using his for small-level data scraping applications ,Its been a great learning curve for me...

But when it comes to set up for the large and AI driven projects , set up & integration is a little complex is what i felt Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

It mainly helps in humans doing the same jobs daily , say like fetching details from a known well known file and the format of data , it basically reduces humans repetitive jobs by building ruole-based bots. Review collected by and hosted on G2.com.

Saurabh S.
SS
DevOps Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

The best part was the ability to scale up further, automated the repetitive work & the integration was quite manageable

Plus it has so many other enterprise grade features Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

I'm not sure if its high cost a cons or not, but some topics don't have much resources available which make it hard to setup initially

Rest all was handy and good Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

The manual tasks were really a bottleneck in the daily schedule. Blueprisn helped in eliminating those and now our repeated tasks are more organised Review collected by and hosted on G2.com.

Amit K.
AK
SDET II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

1. It helps in leveraging multiple manual process through automation like data entry, processing of invoices, managing the excellent sequence of creating the orders, approving them and dispatching them through correct routes, creating a perfect & Error Free Supply Chain System with very less / no margin of errors.

2. if the Supply chain management system need to add some more requirements / features, so through SS&C Blue Proim RPA System, the testing of new features will be easier, thus deployment of new features into production environment is very smooth.

3. With the utilization of this RPA tool, human error can be minimised, thus accuracy is increased manifolds.

4. The complete process of implementing the Tool & Technology is very easy to understand and thus, the product can be delivered to client at multiple locations.

5. Although The Platform has very less/ no errors, yet if and whenever the maintenance of the Platform required or any assistance required in implementation, customer support can be reached out very easily.

6. With the Advancement of this Platform User can utilise it more frequently to scale up the business and thus productivity increased multiple times.

7. This RPA Tools is very easy to integrate with multiple deployment platform thus, making the platform scalable in nature. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Since this platform is very highly decorated, so a careful, clear and illustrative training is required to understand the functionality of the product. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

1. In the world of Testing, the Softwares that requires rigorous UI testing, such as testing of the UI of windows Desktop Application and since the application is integrated with large number of servers and other software in a different ECO System, BluePrism Intelligent Automation Platform make the testing very easy.

2. There are the features like "Record & Test " Functionality , which make the tester very easy to record multiple functionality flows and this user can automate testing of easy, medium as well as complex functionaltiy flows and thus can perform regression testing for the UI part of the software by the release of every new build, which saves the manual testing time and increase efficiency of the software testing process Review collected by and hosted on G2.com.

Manisha J.
MJ
Technical Program Manager ( Virtual Event Platforms)
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

I love its user-friendly interface and powerful automation capabilities that boost efficiency and scalability. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

I find the learning curve a bit steep for new users, and some features can feel limited in customization Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

SS&C Blue Prism solves issues related to manual data entry, process inefficiencies, and error-prone tasks. By automating these processes, it saves time, reduces errors, and allows my team to focus on strategic initiatives, ultimately improving project outcomes and productivity. Review collected by and hosted on G2.com.

Aryan J.
AJ
RPA Developer I
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

As we know, What is Automation and how it is helpful in many ways for organization. Now there is good tool SS&C Blue Prism comes with Intelligent Automation which is easy to use to have the actionable insights to process optimization. And also from this easily implement the process documentation and wireframes into runnable process. With help of its transform feature it is integrated with real time insights into tasks and workflows.

Also this intelligent automation gives us the availibility to discover and optimize our processes in better way and help the clients and organization to gain the trust and market revenue from this. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

For the medium scale organization it can be costier. And also, sometimes it lacks for cognitive abilities. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

The biggest problem this Intelligent Automation is solving is when we have a manual repetitive task then, by using this automation technique it saves the time of man-force and cost for the organization and the client. Review collected by and hosted on G2.com.