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Square for Retail Reviews & Product Details

Ginger K.
GK
Owner
Retail
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Square for Retail?

How easy it is to work. Having everything handy were every I am even able to pull it up on my iPhone. Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

I can't think of anything at this time that we dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Square for Retail:

Try the free on first. Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

We have no problems Review collected by and hosted on G2.com.

Square for Retail Overview

What is Square for Retail?

The Square for Retail POS system is a full point-of-sale solution for retail stores that offers a new suite of intelligent tools, from tracking sales and inventory to rich analytics. Square for Retail features advanced inventory management, COGS and profit margin reporting, deeper customer engagement, employee management and new point of sale app purpose built for Retail. Find out everything Square for Retail offers at Square.com/Retail

Square for Retail Details
Languages Supported
English
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Product Description

Square's new retail point of sale solution features advanced inventory management software, a free online store, next-day deposits, & more.

How do you position yourself against your competitors?

Square is the most simple one stop shop for managing everything a Retail business needs. On top of a brand new point of sale app, full inventory management support, purchase orders, vendor management, and COGS reporting, Square sellers always get clear pricing, fast deposits, and no surprise fees. Square sellers also have access to all the other business products Square provides such as Capital, Loyalty, and Payroll.


Seller Details
Seller
Square
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@Square
307,688 Twitter followers
LinkedIn® Page
www.linkedin.com
7,187 employees on LinkedIn®
Ownership
NYSE:SQ
Total Revenue (USD mm)
$9,497
Description

Square is a financial services and mobile payment company that provides a range of tools for businesses to accept payments, manage sales, and streamline operations. Founded in 2009, Square offers point-of-sale systems, payment processing solutions, and business management software designed for businesses of all sizes. Its user-friendly interface and robust features make it a popular choice for merchants looking to enhance their payment capabilities and improve customer experiences. For more information, visit their website at https://squareup.com.


Paul R.
PR
Overview Provided by:
Growth Marketing & Content Strategy at Square

Recent Square for Retail Reviews

Jordan V.
JV
Jordan V.Small-Business (50 or fewer emp.)
4.5 out of 5
"Square Retail Review"
Ease of use, integration, number of features
Beau C.
BC
Beau C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Good for small business retail!"
Barcodes, low processing fees, easy learning and use!
Susan M.
SM
Susan M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Square provides a great POS system for our retail store!"
We really like Square. It has most of the features we need for our store.
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Square for Retail Media

Square for Retail Demo - retail_upsell_v2.jpg
retail_upsell_v2.jpg
Square for Retail Demo - Square for Retail Product Screen
Square for Retail Product Screen
Square for Retail Demo - Square for Retail Product Screen
Square for Retail Product Screen
Answer a few questions to help the Square for Retail community
Have you used Square for Retail before?
Yes

Video Reviews

64 out of 65 Total Reviews for Square for Retail

4.4 out of 5
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Square for Retail Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Square for RetailQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Susan M.
SM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Square for Retail?

We really like Square. It has most of the features we need for our store. Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

We have twice experienced system down situations with Square. Not sure what happened, but it definitely impacted our sales and I wish Square had compensated users for the loss of service. Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

They provide some very nice reports that we rely on to run our business. Review collected by and hosted on G2.com.

Jordan V.
JV
GM / VP Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Square for Retail?

Ease of use, integration, number of features Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

Sometimes is laggy when populating our item library Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

The app allows us to collect payment in store. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Square for Retail?

Free level offers many great options--easy to set up items for sale online. Easy to set up payment options for customers. Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

Online help options are often difficult to follow and find. Help options for Weebly and Square come up for each other but are not always interchangeable. Free option offers minimal help options--Google your questions for the best results. Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

Quick and easy online store option for displaying my items and accepting payments from customers. Fees are reasonable and templates are plentiful. Review collected by and hosted on G2.com.

Beau C.
BC
Chief Executive Officer
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Square for Retail?

Barcodes, low processing fees, easy learning and use! Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

Lack of universal product capability, connects only to certain products/scanners. Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

It makes it easy to check customers out speedily, and has optional loyalty add ins to keep them coming back! Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Square for Retail?

Square for Retail was easy to register for and get up and running. It provides an easy method of inventory management, along with a robust POS check-out system all-in-one. It also offers robust and easy to understand reporting. Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

The monthly subscription cost is somewhat high for a small business. It also requires a constant internet connection. We've also had instances where Square's system went down in its entirety causing us to not only be not be able to process cards, but miss capturing those transactions for reporting purposes in the system. Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

It provides an easy to operate POS for check-out in our retail store. It integrates payment processing and inventory managegement. The reporting also streamlines our financial planning and tax submissions. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Square for Retail?

It is so quick, simple, and user friendly to use. Most people are familiar with the system already it seems or they get used to it really fast at least. Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

I am often afraid that a customer will drop the apple product which it’s linked too it. My only other complaint would be sometimes the percentage taken out is high in comparison to others I’ve heard Review collected by and hosted on G2.com.

Recommendations to others considering Square for Retail:

Consider buying the sturdier device Incase customers drop it at all. Worth it in the long run. Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

Efficiency and time management. It also helps with avoiding mistakes and customer confusion

I like that you can link appointments to it now too Review collected by and hosted on G2.com.

Wayne H.
WH
Clinic Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Square for Retail?

We have been using square for a very long time. I have always found it to be very user friendly. I really like the reports and the daily email of what we collected. If you use the entire system you will find that you can run a lot of your business with square products. Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

Unfortunately they increased the price. So you probably can find a cheaper option. The reader sometimes takes a long time to connect. But that could also be due to the hardware we are using. Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

We use square because it was very simple to implement and get running. We have been using the reports to see when our busiest days and when we could close due to less customers. Review collected by and hosted on G2.com.

Benjamin S.
BS
Advertising and Editorial Photographer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Square for Retail?

Square is a leader when it comes to quick, affordable setup and ease of use. I like that it's features have grown over the years and that the system has continued to be user friendly. Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

Square has issues when you're trying to manage inventory for both online and in person sales if you're not using their ecommerce solution. I wish that it played better with other systems like Shopify or Squarespace. Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

Square has been great for a POS system for a mobile coffee company and a multi-location bakery. The overall user interface has made checkout easy and decreased erros from staff. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Square for Retail?

Square is incredibly straightforward and is easy to use for owners and customers Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

Sometimes there's a glitch but not often Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

Keeping customer info, rewards for customers Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Square for Retail?

Square offers a mobile solution for offsite payment processing. Can be used with several devices for events and demos at locations outside the store. Review collected by and hosted on G2.com.

What do you dislike about Square for Retail?

Square charges more than other systems for upfront setup and equipment as well as processing fees. Customer service is virtually nonexistent. Review collected by and hosted on G2.com.

What problems is Square for Retail solving and how is that benefiting you?

Offers a mobile solution for events held at other locations besides brick and mortar store. Accepts most form of payment and integrates POS system. Review collected by and hosted on G2.com.