Sprig Reviews (199)

Reviews

Sprig Reviews (199)

4.3
199 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Sprig, which allows for quick setup and deployment of in-product surveys without heavy engineering support. The AI-driven insights and real-time feedback capabilities are highlighted as significant advantages, enabling teams to gather valuable user insights efficiently. However, some users note that the reporting features could be more flexible and comprehensive.

Pros & Cons

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Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Getting feedback has never been easier"
4.5/5
What do you like best about Sprig?

Sprig continues to innovate in the survey space with long form, heatmaps, and more. They offer incredible value for the price and I highly recommended them. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

I would love to see more rich context questions and interactions for our customers. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Easy-to-Use UI, But Unexpected Event Shutoffs"
3.5/5
What do you like best about Sprig?

I had to jump into using Sprig without much coaching and the UI was easy to use. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

Sprig introduced bugs that impacted our ratings and therefore business results Review collected by and hosted on G2.com.

TR
Tomás R.
Software Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy iOS SDK Integration with Native-Feeling Surveys"
4/5
What do you like best about Sprig?

It’s very easy to integrate the SDK with iOS, and the surveys feel native when users fill them out. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

The survey triggers are sometimes difficult to configure from analytics events. Review collected by and hosted on G2.com.

EB
Ethan B.
Mid-Market (51-1000 emp.)
"Effortless Survey Building with Room for More Templates"
5/5
What do you like best about Sprig?

I like the easy-to-use survey builders in Sprig, which make the process of creating surveys straightforward and efficient. Additionally, the initial setup was smooth. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

I think Sprig could improve by adding more advanced survey templates for different industries. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Enterprise (> 1000 emp.)
"Easy to Use, Great UI, and Smooth Slack Integration"
4.5/5
What do you like best about Sprig?

Ease of use and the interface. Team collaboration is made very easy and it integrates with any other tool you have like Slack. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

Sometimes it can be hard to figure out how to get the best out of it, or more precisely best practices Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effective Survey Tool with Some Usability Hurdles"
4/5
What do you like best about Sprig?

I find accessing and reading the responses from surveys using Sprig very helpful. The survey setup up is really easy, which was great. appreciate how Sprig helps gather responses, get a pulse on user sentiment, and iterate on new products through in-app surveys, Review collected by and hosted on G2.com.

What do you dislike about Sprig?

the modalities that people can answer questions in still feels pretty rudimentary. Having a built in thumbs up/thumbs down feels obvious but missing, for instance Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Instant User Feedback That Guides What to Improve"
4/5
What do you like best about Sprig?

Getting instant feedback from our users to gage what needs changing. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

I’d like to have an integrated user ID that we can map to our product, so we can reproduce what the user did. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Enterprise (> 1000 emp.)
"Easy-to-Use Surveys with Clear, Readable Pathways"
4.5/5
What do you like best about Sprig?

easy to use from a qualitative standpoint! simple to read surveys and how the pathways occur Review collected by and hosted on G2.com.

What do you dislike about Sprig?

a little hard to use as a first-time user Review collected by and hosted on G2.com.

Magesh S.
MS
Magesh S.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"AI Feedback Summaries That Save Time"
4.5/5
What do you like best about Sprig?

AI feature that analyses the user feedback and summarises the content Review collected by and hosted on G2.com.

What do you dislike about Sprig?

sometime it better to have two-way integration using Sprig to respond to the user's concerns Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Sprig survey"
4/5
What do you like best about Sprig?

I still like the ease of use and features that can target users based on their actions. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

We are not using Spring much for any new implementation and i cannot say exactly what changed. Review collected by and hosted on G2.com.