SpendHound Reviews (179)

Reviews

SpendHound Reviews (179)

4.8
179 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise SpendHound for its ease of use and exceptional customer support, which streamline vendor management and contract renewals. The platform's ability to provide clear visibility into spending and proactive renewal notifications helps teams make informed decisions and negotiate better deals. However, some users note that data accuracy can occasionally be an issue.

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Gil R.
GR
Gil R.
Mid-Market (51-1000 emp.)
"Empowers Negotiations, Cuts Contract Costs"
5/5
What do you like best about SpendHound?

I like how SpendHound helps in negotiations and reduces costs as much as possible, making it supremely helpful. They do a great job in negotiations. It's the most valuable thing for me, using SpendHound for vendor contract renewals and keeping everything up-to-date. They also help in determining if we're getting a fair price by comparing other contracts from the same vendor. This way, I can push the negotiation to our benefit. Review collected by and hosted on G2.com.

What do you dislike about SpendHound?

I would love for there to be an integration, a Chrome extension where SpendHound reads my emails and helps me understand what helps me, gives me, like, an AI tool to help me negotiate within my emails and also help me set up new vendors and also helps me when new contracts come into my email. They, you know, ping me and say, hey, you have a new contract here. Could you upload it in this area? That extension, that kind of push notifications, and reading on my emails would help me put more information into SpendHound and would give me more value. Review collected by and hosted on G2.com.

Max A.
MA
Max A.
Head of Business Development
Small-Business (50 or fewer emp.)
"Super easy to set up and very quick to value"
4.5/5
What do you like best about SpendHound?

One of my favorite things about SpendHound is being able to see all of our subscriptions in one place and itemize them by team and by owner. I also like being able to upload the contracts from those subscriptions and track renewal dates. SpendHound makes it really easy to see everything we're paying for and how much we've actually been paying for it. It's better than our accounting books and credit card tools, which are more historical and don't make it easy to see spending by the whole team. The initial setup was super easy; we just connected our accounts, and they did the rest. Review collected by and hosted on G2.com.

What do you dislike about SpendHound?

I think the UI could be a little bit easier to use. Better automatic tagging Review collected by and hosted on G2.com.

Christian D.
CD
Christian D.
Founder
Mid-Market (51-1000 emp.)
"Essential for SaaS Spend Management"
4.5/5
What do you like best about SpendHound?

I like how SpendHound gives a clear view of our apps, assigned by department and owner, with a quick view of what we agreed to spend and what we've actually spent. This transparency is crucial for budgeting. It allows us to allocate responsibility for tools to internal owners, while still tracking them centrally, which helps teams know what tools they have and see the details of live spending. I also really appreciate the support from the SpendHound team, as they helped us set up and perfect the system over time, with monthly calls and direct message support from our Customer Success Manager. Review collected by and hosted on G2.com.

What do you dislike about SpendHound?

I would love to see basic quality of life features like merging duplicate app entries, or importing the annual contract value into the Budgeting tool. I also want better multi-currency support. The tool works in dollars, but we're a global multi-currency company, and invoices in different currencies make it hard to know if exchange rates are being considered and at what rate. Review collected by and hosted on G2.com.

Andrew N.
AN
Andrew N.
Finance Manager
Mid-Market (51-1000 emp.)
"Great Overall Experience"
5/5
What do you like best about SpendHound?

The free benchmarking services have been extremely helpful, providing us with clear guidance during renewal negotiations as well as when considering new vendors. Procurement experts are knowledgeable and quick to respond. Ross has been a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about SpendHound?

Limited in-depth analytic capabilities and lack of complex spend forecasting options compared to other more costly procurement tools. Review collected by and hosted on G2.com.

Daniel H.
DH
Daniel H.
Mid-Market (51-1000 emp.)
"Exceptional Team, Comprehensive Subscription Management"
5/5
What do you like best about SpendHound?

The biggest differentiator is the customer success support. The platform does an excellent job on contract and renewal management--visibility, tracking, and reminders are all very helpful. What stands out is the proactive engagement from their team. They check in ahead of larger renewals, help us think through negotiation strategy, and surface relevant features that can improve our workflow. It feels like there's real ownership on their side--not just a tool, but a partner who stays engaged. Review collected by and hosted on G2.com.

What do you dislike about SpendHound?

One area of improvement would be additional reporting controls around historical spend. More flexibility in how prior spend is segmented--for example, the ability to align spend to specific accounting periods--would make it easier to reconcile directly against our GL. That level of granularity would strengthen the finance workflow. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Concrete Data and Advice That Saved Us Thousands on Our ERP Renewal"
5/5
What do you like best about SpendHound?

They gave me concrete data and advice that I leveraged to save thousands of dollars on our ERP renewal Review collected by and hosted on G2.com.

What do you dislike about SpendHound?

They started excluding companies that they work with directly, so now they don't provide data about our ERP anymore Review collected by and hosted on G2.com.

"Vendor Management Made Easy with SpendHound"
4.5/5
What do you like best about SpendHound?

I really like that SpendHound is free and works well, making it a good piece of software. It's really helpful having the SpendHound analysts give market insights on what other companies are paying for specific software, which helps me negotiate better deals. SpendHound also makes vendor management easier by integrating with InterID and QuickBooks, and keeping track of all contracts and renewals. I appreciate how it's fairly intuitive to set up, even if it takes a bit of time initially. Review collected by and hosted on G2.com.

What do you dislike about SpendHound?

We have a lot of spend that goes through our core corporate credit cards, and there's not really many integrations with that. So our corporate card— we use Centercard— has no integration to SpendHound currently. So if we could get an integration for that, that would be ideal so that we can track even more spend on our vendors. Review collected by and hosted on G2.com.

"Revolutionized Our SaaS Spend Management"
5/5
What do you like best about SpendHound?

I like SpendHound for the centralized visibility it gives across all of our SaaS tools, significantly reducing risk and improving decision-making by having renewal dates, contract terms, license counts, and annualized costs all in one place. The renewal tracking and advance alerts are particularly useful, allowing us to proactively review usage, right-size licenses, and make informed decisions before contracts auto-renew. I also appreciate the clear breakdown of total SaaS spend and forecasting visibility, which helps with budget planning and leadership reporting by giving us a real-time view of financial commitments and upcoming renewals. Additionally, the customer experience is excellent, with 1:1 meetings that are more like true collaborative sessions. Daniela and Rafael are always responsive and thoughtful, turning the experience into a partnership rather than just a transaction, and they genuinely care about helping us lower costs, enhance processes, and make informed decisions. Review collected by and hosted on G2.com.

What do you dislike about SpendHound?

At this time, there isn’t anything I specifically dislike about SpendHound. The platform meets our current needs, and any minor questions or suggestions we’ve had have been addressed quickly. Review collected by and hosted on G2.com.

"Effortless Software Procurement, Free and Reliable"
5/5
What do you like best about SpendHound?

I like that SpendHound is a free software, making it a super easy sell and decision for the company. The software helps us keep track of the number of seats we're using for all our different software, and it assists in negotiating software contracts by providing benchmark pricing. I appreciate how SpendHound makes things extremely easy by letting you send a SpendHound team member the contract you're using, and they do all the research on benchmarking and pricing. It's really a hands-off and white-glove experience from a customer service perspective. The initial setup was simple because you just provide them with data, and the SpendHound team takes care of the rest, even though setting up integrations like QuickBooks takes a bit of time. Review collected by and hosted on G2.com.

What do you dislike about SpendHound?

There are times when it doesn't pull in all of the software that we're using, so we've had to have the SpendHound team manually add some things. I wish it worked a little better with Ramp, especially for pulling contract details like start date, end date, renewal date, and the number of licenses or seats. It would be nice if the integration was slightly tighter. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Mid-Market (51-1000 emp.)
"Centralizes Spend Management, Time-Intensive Setup"
4.5/5
What do you like best about SpendHound?

I like how SpendHound brings all our SaaS and cloud software expenses into one place, making it easy to track renewals and manage our software spending. It gathers data from our accounting system and puts vendors, contracts, and invoices into a single searchable hub. The biggest benefits I've experienced are the elimination of surprise renewals and a significant reduction in wasted SaaS spend, which saves me a lot of time compared to managing everything in spreadsheets. I appreciate how it solves the problem of scattered contracts and shadow IT by centralizing all my contracts and renewal terms, including those discovered through integrations. Integrations are essential for me because nothing gets missed anymore. SpendHound automatically imports every vendor, invoice, and contract by syncing with billing systems, so I no longer have to rely on someone remembering to add a new tool to a sheet. Review collected by and hosted on G2.com.

What do you dislike about SpendHound?

There are a few areas where I'd like to see SpendHound improve. The initial setup and data loading can be challenging. Gathering all existing contracts, tracking down owners, and entering details takes real effort, especially if things are disorganized before. The 'startup costs' can feel high, even though the long term payoff is worth it. Deeper workflow and automation options would be a major improvement. For example, I'd appreciate having more in-app controls for renewals, such as the ability to trigger or manage cancellations and renewal workflows directly within SpendHound, instead of just tracking dates and alerts. Additional approval and routing logic would also be helpful, richer approval flows like conditional routing based on spend level, department, or vendor risk, would make the platform easier to use for larger or more complex organizations. Review collected by and hosted on G2.com.