Speechmatics Reviews (70)

Reviews

Speechmatics Reviews (70)

4.7
70 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its exceptional accuracy and fast performance, making it a reliable choice for transcription needs across various languages and accents. The ease of integration and responsive customer support further enhance user satisfaction. However, some users note limitations in language support, particularly for less common dialects.

Pros & Cons

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SF
Sam F.
Small-Business (50 or fewer emp.)
"Straight to the point"
5/5
What do you like best about Speechmatics?

Straight to the point, simple interface, has word highlighting feature when replaying the transcription, no over-promoted features, generous pricing. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

The transcription job is deleted after 7 days, making it necessary to save the transcribed audio and look for another program that can show the word highlighting when playing the audio. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks so much for the thoughtful feedback! We're really glad you’re enjoying the simple interface, word-highlighting, and pricing. We appreciate your note about the 7-day job retention, that’s helpful input as we look at improving transcript storage options in the future

Costas C.
CC
Costas C.
Chief Technology Officer
Mid-Market (51-1000 emp.)
"Human like understanding !"
5/5
What do you like best about Speechmatics?

These guys are incredible. These guys are incredible. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

diarization needs to get better diarization needs to get better Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thank you for your positive review and the 5-star rating! We're thrilled to hear you appreciate the accuracy and flexibility of our API. It's fantastic that Speechmatics is helping keep your transcription costs low, especially for important tasks like metadata creation and subtitles. Your feedback is invaluable, and we’re delighted to support your innovative use cases. If you ever have questions or new ideas, feel free to reach out.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Simply provides the best Norwegian model"
4.5/5
What do you like best about Speechmatics?

Speechmatics not only delivers on their promise to be ome of the highest quality speech to text services - they also work closely with their customers in order to make sure they fully utilise all functionality important for success. In addition to this Speechmatics is transparent about internal roadmaps and seem to push feature requests through when the potential is there for the customer to succeed. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

On the enterprise side, contract terms could be more flexible for startups given unknown volumes and rate of expansion. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for the great feedback! We’re thrilled to hear our accuracy and collaboration are helping you succeed in the Norwegian market and beyond. We appreciate your input on contract flexibility.

HS
Henrik S.
Product Lead
Small-Business (50 or fewer emp.)
"Best bilingual model in the market"
5/5
What do you like best about Speechmatics?

Speechmatic have create a model that is very accurate for small language area (such as Danish), which alone has a high value for us at Zylinc. But the real benefit is the bilingual nature of their model, which helps in scandinavia where english words are adopted quickly and meshed into the native language. Thanks to speechmatics software, we can actually adopt AI as the foundation is now solid enough. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Like many scaleups, they have gaps in their offering and services. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thank you so much for the glowing 5-star review! We're thrilled to hear that you've had such a positive experience. It's always a pleasure working with forward-thinking teams like Zylinc, and your feedback means a lot to us.

MR
Mateusz R.
Editor-in-chief of News Department
Enterprise (> 1000 emp.)
"Great Speech Recognition Tool"
5/5
What do you like best about Speechmatics?

Using Speechmatics has been a smooth and efficient way to transcribe audio. The accuracy of transcription and the ease of integrating it into workflows are the most helpful aspects, making it a valuable tool for productivity. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

The occasional lag in real-time processing can be a downside. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for your review. We’re glad to hear Speechmatics has been helping improve your productivity and fit smoothly into your workflows. We appreciate your note on real-time performance and will continue working to make it even faster!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best in class speech rec, pushing the boundaries"
4.5/5
What do you like best about Speechmatics?

This is the most accurate transcription available on the market. With accuracy being so critical, Speechmatics is the vendor I trust to deliver better than all others. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Some highly specialised use-cases require combining Speechmatics technology with other capabilities in the application later - it’s not really a problem but can influence your solution design decisions Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks so much for your review! We’re thrilled to hear Speechmatics delivers the accuracy and reliability you trust for both accessibility and real-time voice experiences.

HS
Harprit S.
Portfolio Analyst
Mid-Market (51-1000 emp.)
"Highly Accurate Transcription"
4.5/5
What do you like best about Speechmatics?

Speechmatics provides extremely accurate transcriptions, even in noisy environments or with speakers who have strong accents. The platform is fast, reliable, and supports multiple languages, which makes it very versatile. I also appreciate the clean interface and easy integration with other tools, which saves time and effort in my workflow. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

There isn’t much to dislike, sometimes a quick review is needed for minor corrections, but overall it works very well. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for the great feedback! We’re delighted to hear Speechmatics is saving you time while delivering accurate transcriptions across languages and environments

Olena P.
OP
Olena P.
Media Director
Small-Business (50 or fewer emp.)
"An excellent product for transcription"
5/5
What do you like best about Speechmatics?

I use this product to transcribe audio recordings. I like the speech recognition, speaker identification, division of material into sections, and summarization features. It's very convenient and fast. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

I didn't have time to explore more features of the service, but I have no complaints about how it works. Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for the great feedback! We're delighted to hear that Speechmatics helps you save time and improve the quality of your work. Glad you’re finding the transcription, speaker ID, and summarization features useful!

Rocky M.
RM
Rocky M.
Software developer
Computer Software
Enterprise (> 1000 emp.)
"Astonishingly accurate transcription"
5/5
What do you like best about Speechmatics?

It's a company I hadn't heard of, but the quality of the product really surprised me Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

I wish that their portal had more functions, like the ability to upload multiple files for transcription Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks for your review! We’re glad our transcription quality has impressed you and that it’s supporting your meeting recordings. Appreciate your feedback on portal functionality — we’re always looking at ways to improve the upload experience.

Anastasiia T.
AT
Anastasiia T.
Speech Research Fellow
Small-Business (50 or fewer emp.)
"Speechmatics in Clinical Psychology Research on Speech in Depression"
5/5
What do you like best about Speechmatics?

I like that Speechmatics strive to maximise the accuracy of their ASR across multiple languages, which was highly important for my research on language markets of depression across English, Dutch, and Spanish. I think that Speechmatics play an important role in reducing bias and are actively addressing the disproportionate focus in NLP on English Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

It’s a hard question! Price might be the only thing, but it’s reasonable Review collected by and hosted on G2.com.

Response from Maria Anastasiou of Speechmatics

Thanks so much for the kind words! We're thrilled Speechmatics supported your research across languages and helped reduce bias in your work. Making speech tech more inclusive and accurate is exactly what we’re here for.