Range of languages and account management Review collected by and hosted on G2.com.

commercial model flexibility, and roadmap/speed for new languages Review collected by and hosted on G2.com.

I like it because we use it a the transcription layer to our research tool. It has several languages integrated to it so whenever a user uploads a lecture that has English and French, the system can easily recognize it. Our main usage is the speech to text and its perfect. Lastly, the ease of integration for the API. Review collected by and hosted on G2.com.

Coming from Africa, we have diverse local languages and this are not recognized in speechmatics. That is one downside we have experienced. Review collected by and hosted on G2.com.

It has a very high yield on accuracy of transcriptions - much better than any other offering we have reviewed. It offers this yield for English and foreign language voice recordings. It is very easy to use via the browser portal. Production of transcripts are fast and accurate whilst also coping very well indeed with local dialects and accents/tone etc. It seems to also cope very well with voice recordings where background noise is a factor. Original implementation was easy and the support received from Speechmatics, although hardly needed, was excellent. Review collected by and hosted on G2.com.

If the ability to transcribe the text onto selected document templates held by the end customer then this would be massively beneficial. If it could also do this by applying intelligence to determine what sections of the voice recording to transcribe where on the end customer document templates then this would be fantastic. The ability to fulfil both of those features via an API into the business system of choice (and hosted templates) would be highly desirable. It would trigger a further massive spike in the level of use of Speechmatics for us. Review collected by and hosted on G2.com.

We have used Speechmatics for transcribing recorded stories from our charity's service users. These recordings are often low-quality and featuring strong accents, so other software often struggled... We used to have to manually transcribe (an extremely time consuming task!) but with Speechmatics have been able to speed this up dramatically, while maintaining accuracy and also producing a subtitle-ready SRT file. Massively recommend. Review collected by and hosted on G2.com.

We currently use the free plan as it allows us enough audio time for our relatively minimal requirements. We used to be able to download a text file with speakers split, but this feature seems either to have been buried or locked behind the subscription. Not a huge issue as we are still able to copy and paste this text from the output, but a slight loss of streamline. Review collected by and hosted on G2.com.

Low-latency recognition with a low word error rate. Makes it very good for real-time robotic applications if coupled with a echo-cancellation mic. Review collected by and hosted on G2.com.

On premise integration in dedicated software could be made simpler Review collected by and hosted on G2.com.

Blazing fast, accurate and stable live and on-demand transcription. It's the best live transcription service we've used so far. It has high language coverage, custom glossaries and speaker diarization, which are essential for live subtitling. Review collected by and hosted on G2.com.

It would be great to support an arbitrary number of different languages being spoken at the same time - useful for live multilingual events. Nevertheless, I don't know of a competitor that can do this. Review collected by and hosted on G2.com.

We’ve been using Speechmatics for large-scale audio processing of call recordings, and what really stands out is the accuracy of the transcripts—especially when paired with speaker diarization. The API was straightforward to set up and has been very stable. Overall, it’s been a smooth and reliable integration into our workflow. Review collected by and hosted on G2.com.

The only downside so far is the pricing. While it’s on the higher end, the quality and performance do help justify the cost. Review collected by and hosted on G2.com.

What I appreciate most about Speechmatics is the accuracy and speed of their speech recognition technology. The platform consistently delivers highly precise transcriptions, even with diverse accents, background noise, and technical terminology. Review collected by and hosted on G2.com.

There isn’t much to dislike, but if I had to point out something, it would be the learning curve when first exploring the full breadth of features and customization options. However, the documentation and support resources are strong Review collected by and hosted on G2.com.

latency and accuracy for Live for the captioning Review collected by and hosted on G2.com.

Multichannel use case and dubbing not supported Review collected by and hosted on G2.com.

The transcription quality with Speechmatics is outstanding—offering high accuracy even with industry-specific and complex terminology. The low latency in streaming live audio transcription is a game-changer, especially for real-time applications, enabling us to deliver immediate value to clients. This has been transformative for sectors like healthcare, where accuracy and speed are crucial when dealing with specialized terms and critical conversations. Review collected by and hosted on G2.com.

Very little to dislike—any minor issues are far outweighed by the platform's consistent performance and reliability. Review collected by and hosted on G2.com.