SpaSoft Pros and Cons

It is user-friendly, intuitive, and straightforward to manage from an IT perspective. The reports are not only easy to generate but also highly useful. Additionally, when it was first installed, it seamlessly integrated with our PMS (Sihot), making it an effective solution for us Review collected by and hosted on G2.com.

The installation process was straightforward, though it required some additional time to complete due to the need for software installation and local server connections. We are now transitioning to SaaS models, which only require web browsers to operate Review collected by and hosted on G2.com.

There are ways to fix mistakes, and you can always find a way to get out something. Review collected by and hosted on G2.com.

So many steps to do anything. There aren’t a lot of short cuts or easy ways of doing things. Review collected by and hosted on G2.com.

We used spasoft at our 5-star resort in NV. It was used as part of our daily routine in the spa. Review collected by and hosted on G2.com.

I found that at times it could be a bit clunky or difficult to navigate. Review collected by and hosted on G2.com.

The ability to open invoices in a PDF and search for specific ones. Review collected by and hosted on G2.com.

It’s a little outdated and could be more user friendly. Review collected by and hosted on G2.com.

Easy To use system for our newly opened spa. I took a little while to learn the in's and outs of the system but in a few weeks I was able maneuver fairly well. Everything from booking appointments to chekcing people in. Review collected by and hosted on G2.com.

I wish this system would work with our Micros system. We have to have 2 separate system when we cash someone out for their services. We require several signatures from both system and sometimes it get to be pain in the neck. Review collected by and hosted on G2.com.

It’s useful features and customization abilities Review collected by and hosted on G2.com.

Aesthetically displeasing, can be extremely slow in a busy spa Review collected by and hosted on G2.com.

It's easy to use and understand. It allows for easy booking of appointments. Review collected by and hosted on G2.com.

It freezes often, it's hard to make changes and it's out of date. Also there's no ap to use on your phone to view appointments from home. Review collected by and hosted on G2.com.

Supports sale of products in addition to spa services, easy to navigate scheduler Review collected by and hosted on G2.com.

program frequently crashed despite numerous updates. Support wasn't always quick to fix. Review collected by and hosted on G2.com.