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SpaSoft
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SpaSoft
By Springer-Miller Systems
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3.0 out of 5 stars
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SpaSoft Reviews & Product Details

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Israel C.
IC
IT Hospitality Services Manager
Mid-Market(51-1000 emp.)
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(Original )Information
What do you like best about SpaSoft?

It is user-friendly, intuitive, and straightforward to manage from an IT perspective. The reports are not only easy to generate but also highly useful. Additionally, when it was first installed, it seamlessly integrated with our PMS (Sihot), making it an effective solution for us Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

The installation process was straightforward, though it required some additional time to complete due to the need for software installation and local server connections. We are now transitioning to SaaS models, which only require web browsers to operate Review collected by and hosted on G2.com.

What problems is SpaSoft solving and how is that benefiting you?

Spasoft assisted me in scheduling spa sessions and managing the revenue associated with spa services. Additionally, it seamlessly integrated the generated information into our PMS (Sihot) through a service integration. We found Spasoft to be an excellent solution that effectively integrated our technologies and managed spa services at a competitive price. Review collected by and hosted on G2.com.

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SpaSoft Overview

Editedit
What is SpaSoft?

An intuitive spa management system developed specifically for the needs of the spa industry today. Deployed in the cloud or on-premise, with the ability to run on a tablet, phone or desktop.Take your guest service to the next level with our web-based, mobile friendly and intuitive spa management solution. Streamline your guest experience by letting them book online, offering electronic intake forms that can be completed prior to arrival, follow-up e-mails to keep them coming back and more. Geta comprehensive overview of your business in a single, centralized dashboard view.Let us take care of you, so you can take care of your guest.

SpaSoft Details
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Product Description

SpaSoft Spa Management Software is a user-friendly system that facilitates total spa and activity management.

Seller Details
Seller
Springer-Miller Systems
Year Founded
1985
HQ Location
Stowe, US
Twitter
@SpringerMiller
718 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
MS
Overview Provided by:
Michael Sarkis

Recent SpaSoft Reviews

Israel C.
IC
Israel C.Mid-Market (51-1000 emp.)
3.5 out of 5
"The experience was positive, but the on-premise service feels outdated and lacks functionality"
It is user-friendly, intuitive, and straightforward to manage from an IT perspective. The reports are not only easy to generate but also highly use...
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Spa Guru"
There are ways to fix mistakes, and you can always find a way to get out something.
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Helpful System"
The ability to open invoices in a PDF and search for specific ones.
Read more
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7 out of 8 Total Reviews for SpaSoft

3.0 out of 5
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7 out of 8 Total Reviews for SpaSoft
3.0 out of 5
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7 out of 8 Total Reviews for SpaSoft
3.0 out of 5
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SpaSoft Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
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Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about SpaSoft?

There are ways to fix mistakes, and you can always find a way to get out something. Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

So many steps to do anything. There aren’t a lot of short cuts or easy ways of doing things. Review collected by and hosted on G2.com.

What problems is SpaSoft solving and how is that benefiting you?

Great way to keep up with guest information. Great way to track things. Review collected by and hosted on G2.com.

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GD
Library Assistant
Higher Education
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about SpaSoft?

We used spasoft at our 5-star resort in NV. It was used as part of our daily routine in the spa. Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

I found that at times it could be a bit clunky or difficult to navigate. Review collected by and hosted on G2.com.

What problems is SpaSoft solving and how is that benefiting you?

The receptionists, massage therapists, and concierge were all able to utilize spasoft. We used it to locate reservations, but also to add notes for our each guest. Some guests were celebrating birthdays, were with large parties, or didn't really speak english. We were able to create notes on the reservations so everybody would be known and up to date on our guests. Review collected by and hosted on G2.com.

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Verified User in Hospitality
UH
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about SpaSoft?

The ability to open invoices in a PDF and search for specific ones. Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

It’s a little outdated and could be more user friendly. Review collected by and hosted on G2.com.

Recommendations to others considering SpaSoft:

It does the job we need it to. Review collected by and hosted on G2.com.

What problems is SpaSoft solving and how is that benefiting you?

Finding needed invoices and verifying the services or products received. Review collected by and hosted on G2.com.

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Amanda A.
AA
Front Desk Agent
Hospitality
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SpaSoft?

Easy To use system for our newly opened spa. I took a little while to learn the in's and outs of the system but in a few weeks I was able maneuver fairly well. Everything from booking appointments to chekcing people in. Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

I wish this system would work with our Micros system. We have to have 2 separate system when we cash someone out for their services. We require several signatures from both system and sometimes it get to be pain in the neck. Review collected by and hosted on G2.com.

What problems is SpaSoft solving and how is that benefiting you?

The benefits are you can easily find errors that may have been made throughout the day. Spa Soft is great a keep records of times and services our guest had while they were here with us, Review collected by and hosted on G2.com.

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Verified User in Leisure, Travel & Tourism
UL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SpaSoft?

It’s useful features and customization abilities Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

Aesthetically displeasing, can be extremely slow in a busy spa Review collected by and hosted on G2.com.

Recommendations to others considering SpaSoft:

Consider your needs depending on the size of your business. SpaSoft also lacks cloud based support - important to remember if you’ll be managing your spa business from your phone or home computer. Review collected by and hosted on G2.com.

What problems is SpaSoft solving and how is that benefiting you?

It offers everything from guest management, booking, many many reports about profits, performance and resource utilization, as well as the ability to book groups and connect with other types of software to gather payment Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SpaSoft?

It's easy to use and understand. It allows for easy booking of appointments. Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

It freezes often, it's hard to make changes and it's out of date. Also there's no ap to use on your phone to view appointments from home. Review collected by and hosted on G2.com.

Recommendations to others considering SpaSoft:

It crashes often and once a client pays you can't move the appointment. Review collected by and hosted on G2.com.

What problems is SpaSoft solving and how is that benefiting you?

Allows booking of appointments Review collected by and hosted on G2.com.

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Verified User in Hospitality
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SpaSoft?

Supports sale of products in addition to spa services, easy to navigate scheduler Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

program frequently crashed despite numerous updates. Support wasn't always quick to fix. Review collected by and hosted on G2.com.

Recommendations to others considering SpaSoft:

Be patient with support team Review collected by and hosted on G2.com.

What problems is SpaSoft solving and how is that benefiting you?

Centralizing our spa reservations system Review collected by and hosted on G2.com.

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SpaSoft