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198 SpamTitan Email Security Reviews
Overall Review Sentiment for SpamTitan Email Security
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Sales and support team are really helpful, easy to set up and deploy, pricing is clear, no surprise or hidden fees, Review collected by and hosted on G2.com.
The interface deserves a UI refresh, easy to get lost in it for a new user, but the support team has a decent response time Review collected by and hosted on G2.com.
We opted for the use of several tools that were fully functional for us related to good email protection, through a powerful filtering of electronic spam in the inbox. We obtain very good results, through its functions to block spam, viruses, malware, ransomware, phishing attempts, threats in email. At the same time, it provides advanced security but easy to use even all personnel without extensive technical knowledge, and still can be easily operated on the platform. Review collected by and hosted on G2.com.
The search for customer interaction records through messages is a bit complex and tedious, certainly if it were easier it would be much more useful for the team that is not so experienced since it requires steps that not everyone knows how to handle . It is not an aspect of great relevance to us because all the personnel who manage the platform are trained for this, which is why we are satisfied with the results it has provided us. Review collected by and hosted on G2.com.
For us and me as the main user, Software is a very simple tool that does not require any external support or support, because each tool and its functions are explained.
This is a good support, and I like it because it allows us to reduce or even keep our inbox tidy, so that we can directly access the information we need or request, so that we no longer see spam. It is a system, it has a very feasible filter, can provide perfect support. Review collected by and hosted on G2.com.
I have no complaints. In my opinion, the system works well. Although its interface may be outdated, it will not affect the operation of the system because we are looking for a solution instead of an interactive interface. However, if needed in the future, Change it, we have no problems with them. What we like is their excellent service. Review collected by and hosted on G2.com.
The support team from TitanHQ is the best! Review collected by and hosted on G2.com.
Maybe the system monitor, I can't get access from an ssh connection, then is difficult to monitor it in real-time. Review collected by and hosted on G2.com.
It is a powerful software with which we opted for the use of several fully functional tools related to email protection, spam filtering, and inbox email filtering. It has given us very good results, with its features like blocking spam, viruses, malware, ransomware, phishing attempts, and other email threats. At the same time, it provides advanced but easy-to-use email security, allowing us to incorporate all staff regardless of how much they are knowledgeable in this subject or if they have previously used a similar tool, in all aspects they can understand and handle it very well. Review collected by and hosted on G2.com.
It is a very professional interface, focused on offering wide and first-rate benefits, for this reason its actions merit a certain management, we think it could improve the way in which records are searched for a specific message, it is a bit complex, it could be easier, this could be a bit tedious for less experienced support technicians. In general, it might be easier to follow up on a given message and find all occurrences in the logs. However, it is not a very bad aspect for us, so we continue to be satisfied with the results we obtain. Review collected by and hosted on G2.com.
Great product that allows for assisting with emails for clients in domains and black and white listing Review collected by and hosted on G2.com.
This is a feature Rich program that I do not have any just like for you can't wait to see more and more auditions added Review collected by and hosted on G2.com.
The people behind the product. They have been instrumental in our success. Review collected by and hosted on G2.com.
I think the anti-phishing could be improved along with allowing One Time Password emails through Review collected by and hosted on G2.com.
Customer Support is phenominal. Support team aalways answers withing maybe 30 minutes. Very few false positives in filtering, not much bad stuff gets through. Review collected by and hosted on G2.com.
The managemenbt interface (GUI) is very much outdated, no facelift in years that I can see. Definately needs a re-design. Review collected by and hosted on G2.com.
SpamTitan has a quick, easy initial setup as well as extremely responsive support. Any ticket I opened was responded to within 5-15 minutes and resolved within the day. Since implementation, we've seen a marked drop in spam/spoofed messages actually arriving in inboxes. We've also been able to migrate email hosts without difficulty or drop in service. Review collected by and hosted on G2.com.
Some of the online guides have information that is outdated and can be misleading. For example, in their HostGator setup page here https://helpstc.spamtitan.com/support/solutions/articles/4000066181-setup-hostgator-mx-records-, the cloud7 and cloud8 MX records are given, which may be incorrect for new users on other clusters. It also calls for Remote Mail Exchanger rather than the correct Local Mail Exchanger setting in cPanel. Highly recommend using live support instead of guides. Review collected by and hosted on G2.com.
