Ease of keeping track of exemption certificates and exempted customer numbers. Review collected by and hosted on G2.com.
Not able to change the reason for exemption for a customer number easily. Review collected by and hosted on G2.com.
Ease of keeping track of exemption certificates and exempted customer numbers. Review collected by and hosted on G2.com.
Not able to change the reason for exemption for a customer number easily. Review collected by and hosted on G2.com.
Respond fast, and its system is reliable and workable Review collected by and hosted on G2.com.
After you sign with them and become their customer, next year they increase their price sharply to a very high price range. And it is very tedious and troublesome to negotiate with them. And their tax person needs to be more trained and more experienced. Review collected by and hosted on G2.com.
The accuracy and knowledge they provide. Review collected by and hosted on G2.com.
Of course, the cost seems a bit high for Review collected by and hosted on G2.com.
Hi Melissa,
Thank you for taking the time to share your experience with Sovos. We look forward to continuing to serve your team's sales and use tax needs!
Ease of maintenance
Integration with SAP ERP
Detail Transaction Logs Review collected by and hosted on G2.com.
setup of new ssl keys was slightly complicated Review collected by and hosted on G2.com.
Bulk uploading sales tax data all in one file. Review collected by and hosted on G2.com.
I dislike needing to upload a single line item separately for use tax. Review collected by and hosted on G2.com.

Sovos has accurate database for sales tax rates and taxability. The initial implementation process was comprehensive and thorough with lots of support from their team. Review collected by and hosted on G2.com.
How different Sovos products work together. Review collected by and hosted on G2.com.
Hi Kexin, thank you for taking the time to provide a review of your experience with Sovos. We are pleased to hear that you have found our information to be accurate and reliable for all of your tax compliance needs. As rates are continually changing and rules growing more complex by the day, we have invested heavily in our regulatory team to ensure that our customers always have the latest information available. As we continue to introduce new products and solutions our goal is to make them even more compatible and seamless. If at any point you have any specific recommendations on how we can make working with Sovos an even better experience, we’d certainly be open to hearing your ideas.
- Adria Fischer, director of product and customer marketing, Sovos
Once the platform is in place it is relatively low maintenance. Review collected by and hosted on G2.com.
The commitment process for tax calculations can be laborious and taxing when there are information gaps Review collected by and hosted on G2.com.
1. The GTD calculation is accurate and respond is fast
2. Some features are useful Review collected by and hosted on G2.com.
1. There are a lot of System Defect
2. Filing process has a lot of human error
3. Integration project does not meet the SOW Review collected by and hosted on G2.com.
Our account manager is very helpful and gets issues resolved quickly Review collected by and hosted on G2.com.
Case system to get service and solutions Review collected by and hosted on G2.com.
* Allows tax calculations in many jurisdictions
* Easy to Integrate API
* User-Friendly Front End Tool for Configurations and Changes
* Allows customization for bespoke tax calculation interpretations
* Simple to onboard new Tax Jurisdictions Review collected by and hosted on G2.com.
* The reporting tool is a work in progress and sometimes you cannot get the information you need easily Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
Are there any third-party evaluations of Sovos solutions like from Gartner, IDC or Forrester?
Averages based on real user reviews.
4 months
22 months
7%