It's been two months since this profile received a new review
Leave a Review
Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Sovos Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Sovos Integrations

(3)
Verified by Sovos

Sovos Media

Sovos Demo - IDC MarketScape: Worldwide SaaS and Cloud Value-Added Tax Software 2021 Vendor Assessment
The IDC MarketScape highlighted Sovos’ use of automation and advanced technology to provide continuous and real-time e-invoicing compliance. According to the report, “multiple customer references cited Sovos’ capability with e-invoicing as one of the major benefits of choosing their solution.”
Sovos Demo - Sovos CertManager
Sovos CertManager makes sure you are audit-ready with immediate access to certificates that are valid and current.
Sovos Demo - Global Tax Determination
Sales and Use Tax, GST, VAT determination
Sovos Demo - Sovos Use Tax Manager
Give your tax team the visibility & control needed on every purchase
Sovos Demo - Sovos Sales and Use Tax Filing
With automated filing, you’ll reduce the risk of audits and eliminate time-consuming compliance work for your team.
Sovos Demo - 2020 SIIA CODiE Award Winner: Sovos Sales & Use Tax Filing
As part of the first global solution for modern tax, Sovos Sales & Use Tax Filing relieves the burden of new and varying sales tax nexus rules by automating filing obligations on behalf of retailers and direct-to-consumer (DtC) manufacturers.
Play Sovos Video
Play Sovos Video
Play Sovos Video
Play Sovos Video
Play Sovos Video
Product Avatar Image

Have you used Sovos before?

Answer a few questions to help the Sovos community

Sovos Reviews (88)

View 1 Video Reviews
Reviews

Sovos Reviews (88)

View 1 Video Reviews
4.2
88 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its excellent customer support and seamless integration with systems like SAP, which significantly streamlines tax compliance processes. Many appreciate how it reduces the time spent on tax filing, allowing teams to focus on more strategic tasks. However, some users note that the user interface can be complex, particularly during troubleshooting.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
EF
Senior Tax Analyst
Mid-Market (51-1000 emp.)
"SOVOS has been more convenient and accomplished in what I need than I thought."
What do you like best about Sovos?

Ease of keeping track of exemption certificates and exempted customer numbers. Review collected by and hosted on G2.com.

What do you dislike about Sovos?

Not able to change the reason for exemption for a customer number easily. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Mid-Market (51-1000 emp.)
"Not a very nice experience working with them"
What do you like best about Sovos?

Respond fast, and its system is reliable and workable Review collected by and hosted on G2.com.

What do you dislike about Sovos?

After you sign with them and become their customer, next year they increase their price sharply to a very high price range. And it is very tedious and troublesome to negotiate with them. And their tax person needs to be more trained and more experienced. Review collected by and hosted on G2.com.

MG
Tax Accountant
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Sovos has been solution for rate files"
What do you like best about Sovos?

The accuracy and knowledge they provide. Review collected by and hosted on G2.com.

What do you dislike about Sovos?

Of course, the cost seems a bit high for Review collected by and hosted on G2.com.

Response from Rachel Hoffman of Sovos

Hi Melissa,

Thank you for taking the time to share your experience with Sovos. We look forward to continuing to serve your team's sales and use tax needs!

Verified User in Machinery
AM
Mid-Market (51-1000 emp.)
"moving from on-prem taxware STEP system to GTD was smooth transition"
What do you like best about Sovos?

Ease of maintenance

Integration with SAP ERP

Detail Transaction Logs Review collected by and hosted on G2.com.

What do you dislike about Sovos?

setup of new ssl keys was slightly complicated Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market (51-1000 emp.)
"Sovos is timely and has great communication with their services."
What do you like best about Sovos?

Bulk uploading sales tax data all in one file. Review collected by and hosted on G2.com.

What do you dislike about Sovos?

I dislike needing to upload a single line item separately for use tax. Review collected by and hosted on G2.com.

Kexin S.
KS
Sales Tax Team Lead
Mid-Market (51-1000 emp.)
"Great solution for sales and use tax compliance"
What do you like best about Sovos?

Sovos has accurate database for sales tax rates and taxability. The initial implementation process was comprehensive and thorough with lots of support from their team. Review collected by and hosted on G2.com.

What do you dislike about Sovos?

How different Sovos products work together. Review collected by and hosted on G2.com.

Response from Adria Fischer of Sovos

Hi Kexin, thank you for taking the time to provide a review of your experience with Sovos. We are pleased to hear that you have found our information to be accurate and reliable for all of your tax compliance needs. As rates are continually changing and rules growing more complex by the day, we have invested heavily in our regulatory team to ensure that our customers always have the latest information available. As we continue to introduce new products and solutions our goal is to make them even more compatible and seamless. If at any point you have any specific recommendations on how we can make working with Sovos an even better experience, we’d certainly be open to hearing your ideas.

- Adria Fischer, director of product and customer marketing, Sovos

Verified User in Wholesale
AW
Small-Business (50 or fewer emp.)
"SOVOS Review"
What do you like best about Sovos?

Once the platform is in place it is relatively low maintenance. Review collected by and hosted on G2.com.

What do you dislike about Sovos?

The commitment process for tax calculations can be laborious and taxing when there are information gaps Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Mid-Market (51-1000 emp.)
"The Overall Service of SOVOS is not good"
What do you like best about Sovos?

1. The GTD calculation is accurate and respond is fast

2. Some features are useful Review collected by and hosted on G2.com.

What do you dislike about Sovos?

1. There are a lot of System Defect

2. Filing process has a lot of human error

3. Integration project does not meet the SOW Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Mid-Market (51-1000 emp.)
"SOVOS for sales tax filing and resale certificates"
What do you like best about Sovos?

Our account manager is very helpful and gets issues resolved quickly Review collected by and hosted on G2.com.

What do you dislike about Sovos?

Case system to get service and solutions Review collected by and hosted on G2.com.

JK
Senior Developer
Mid-Market (51-1000 emp.)
"Robust Tax Calculation Engine"
What do you like best about Sovos?

* Allows tax calculations in many jurisdictions

* Easy to Integrate API

* User-Friendly Front End Tool for Configurations and Changes

* Allows customization for bespoke tax calculation interpretations

* Simple to onboard new Tax Jurisdictions Review collected by and hosted on G2.com.

What do you dislike about Sovos?

* The reporting tool is a work in progress and sometimes you cannot get the information you need easily Review collected by and hosted on G2.com.

Questions about Sovos? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Sovos used for?

Verified User
G2
Verified User
Last activity 12 days ago

Are there any third-party evaluations of Sovos solutions like from Gartner, IDC or Forrester?

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

22 months

Average Discount

7%

Sovos Comparisons
Product Avatar Image
Avalara
Compare Now
Product Avatar Image
Vertex
Compare Now
Product Avatar Image
ONESOURCE
Compare Now
Sovos Features
Sales Tax
GST
Exemptions
Integrations
Returns
Notifications
Analytics
Product Avatar Image
Sovos