Sourcepoint Dialogue Reviews & Product Details - Page 3

The customer support is excellent. The team at Sourcepoint is very knowledgeable and quick to respond. A huge shoutout goes to Sorcha and Daisy for their continuous support.

I would also like to mention how great the Diagnose tool is. It is very easy to navigate and gives us access to vendor data we could not get anywhere else. Review collected by and hosted on G2.com.

Nothing major to mention here, although the reporting tool could be improved. I would love to see a more flexible option for selecting the timeframe. Review collected by and hosted on G2.com.

Great customer service from the ease of set up on our sites to continued support through the miriad of ongoing privacy changes in the industry.

Also quick to respond and offer advice and solutions - Sorcha was especially helpful and made the answer to any of my questions easy to understand.

The Sourcepoint platform is logical and easy to use, making updates to vendor lists, wording or implementation easy to do. Review collected by and hosted on G2.com.

Nothing to add here, great product all round Review collected by and hosted on G2.com.

Sourcepoint diagnose is a key tool in our site audit and compliance toolbox, and the team are extremely helpful and responsive. Review collected by and hosted on G2.com.

The tool is useful to get an idea of who is non complaint on our sites but as the URLs are not always accurate, it does not tell us what they are doing or where. Review collected by and hosted on G2.com.

Sourcepoint is always at the forefront of industry changes and the account managemnt team helpfully is always providing useful updates and support to implement any required changes to protect our expected adtech and martech performance. Review collected by and hosted on G2.com.

The Sourcepoint Console could be a little more intuitive, however, the account management team more than supports to be able to easily learn how to navigate. Review collected by and hosted on G2.com.

My company has been using Sourcepoint for a while now, but I personally only started using it recently. I can see why everyone likes it! The interface is user-friendly, the features are well-designed and cater to publisher needs. It's already made my workflow more efficient. Review collected by and hosted on G2.com.

While I'm still exploring everything it has to offer, my initial experience has been positive. The support team has been responsive, and any questions I've had were addressed quickly. Overall, I’m happy with it! Review collected by and hosted on G2.com.

The self-serve portal provides flexibility in meeting the challenges of the ever-changing GDPR landscape. The process of adding sites, managing vendor lists, creating messaging and managing campaigns is easy to follow and if a user does get stuck the product is supported by easy to follow documentation and a responsive and helpful product service team. Review collected by and hosted on G2.com.

When capturing data for our web analytics platform it would be beneficial if more flexibility was available with the data passback capabilities of the CMP. Review collected by and hosted on G2.com.

Literally, you can't go wrong.

Navigating consent management, herein regulatory and partner requirements can be daunting.

SourcePoint has built guardrails in SourcePoint Dialogue, in addition to proactive and close product training, setup and support – this keeping us within bounds. Review collected by and hosted on G2.com.

The inherent complexity of consent management, can on occasion lead to dead-ends: XYZ cant't be set due to lacking ABC, four steps before. Albeit prompted about the lacking condition, knowing how to get back on track can be challenging. Especially if unexperienced with consent management _and_ SourcePoint Dialogue. Review collected by and hosted on G2.com.

The flexibility in what Sourcepoint provides is great, as it's allowed us to fully customise our implementation. The support and guidance we've had has been great; steering us through the complexity of the different layers of compliance. Review collected by and hosted on G2.com.

Nothing that comes to mind, though I've not used other platforms for comparison Review collected by and hosted on G2.com.

Sourcepoints support team is one of their biggest positives about them! They always been very quick to respond to any questions, along side that the working groups they have done before with the wider conferences on latest news, leaves me feeling very happy with Sourcepoint as our CMP. Review collected by and hosted on G2.com.

UI could be improved in places and reporting in certain areas could be improved. Review collected by and hosted on G2.com.

For me as a beginner in working with a CMP, the support I get with all topics that are unclear to me is outstanding. Not just with the product, also when it comes to general questions about the industry. Review collected by and hosted on G2.com.

I needed some time to get familiar with the interface. But to be honest, I think that the reason for this is my beginner level at the time I started working with Sourcepoint. Review collected by and hosted on G2.com.