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40 Sourcepoint Dialogue Reviews
Overall Review Sentiment for Sourcepoint Dialogue
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I have been using Sourcepoint Dialogue for four years. It's reliable and highly customisable, and helps us to navigate the complex global data privacy regulatory landscape - ensuring that we have all bases covered. Additionally, the fantastic customer support and continuous updates to align with regulatory changes are invaluable. Review collected by and hosted on G2.com.
The extensive customisation options offer great flexibility; however, they may initially require some familiarisation and occasional technical input. Review collected by and hosted on G2.com.
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Sourcepoint CMP allows me to managed all of my sites in one place. I am able to build out different dialouges for each site or keep everything under a single template and manage eveything effectively without having to spend too much time on it. Sourcepoint's tech is also easy to implement and their customer support team really do know thier stuff. They are friendly, technical and very responsive - they all have a deep understanding of their product and the regualtions they are helping us publishers maintain. Review collected by and hosted on G2.com.
I think the UI needs an upgrade on some areas. It can be confusing when you are managing or creating multiple sites. Review collected by and hosted on G2.com.
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I've been thoroughly impressed with Sourcepoint as a CMP. Both its performance and also the great support from their team.
Sourcepoint has some great and powerful features for managing user consent and data privacy. This helps massively when it comes to compliance with the ever-evolving privacy regulations, like GDPR and MSPA.
Daisy looks after our account, and her support has been invaluable. She's always ready to assist, and also always very quick in addressing questions or issues. Her willingness and promptness to help has made a significant difference in our experience with Sourcepoint. Review collected by and hosted on G2.com.
The Sourcepoint portal itself could use some improving when it comes to its UI/UX. It can be idiosyncratic to use at times. Review collected by and hosted on G2.com.
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Sourcepoint Dialouge has some great features that enable us a business to dive deeper into our consent management. We have better control over vendor management and can do much more with the design of the banner than on our previous CMP.
The team at Sourcepoint are always really supportive and happy to help answer any questions that come up. Review collected by and hosted on G2.com.
I think the reporting tool could be a bit clearer, with more time-frame options. I sometimes found the guides quite brief and think it would be beneficial for Sourcepoint to provide more structured training. Review collected by and hosted on G2.com.
With the Sourcepoint Dialogue product we can communicate privacy topics with our users and customize it differently for separat brands. The provided templates and adjustment possibilities make it easy to use the tool and to explain it to colleagues to make changes themselves. After a first integration it is easy to adopt the process and to integrate it on every new website or app.
The customer support team is very competent and helps with every open question and problem. This goes for technical and all other topics of need.
With the ever changing data privacy sector and its policies, rules and court decisions Sourcepoint helps us to keep our CMP up to date and compliant with the current status quo. Review collected by and hosted on G2.com.
The UI could need some updates - the reporting data gives us the needed information regarding the relevant KPIs. But it could be improved be more specific adjustment settings e.g. time frame setting. Review collected by and hosted on G2.com.
I have been using Sourcepoint Dialogue for around 4 years to manage consent and privacy across our apps and websites, and we have been very happy with its performance.
It's simple to use - I have updated messaging, the UI and of course our vendor list with ease, and the customer services team are always on had to provide support if I need it.
The customer support team have been especially helpful in navigating us though various privacy changes such as TCF v2.2, providing an inidividual service to get us updated and compliant.
I have also found the reporting capabilites very useful when testing out different messages and UIs.
Overall, I have been very satisfied with its performance and would recommend it to manage your consent and privacy compliance requirements. Review collected by and hosted on G2.com.
I think the reporting could be improved by allowing more specific date ranges to be selected. Review collected by and hosted on G2.com.
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As a privacy conscious product leader, I've been thoroughly impressed with Sourcepoint's CMP solution. It's a top-tier consent management solution that truly stand out in the market. The platform's flexible, intuitive and configurable components have been a game changer for our team, allowing us to tailor our consent management approach without release dependency to meet both our legal requirements and our business needs. Additionally, the Sourcepoint team is a phenomenal partner to work with; very responsive and collaborative to meet client needs.
If you're looking for a CMP solution that balances compliance with user experience & business objectives, I highly recommend the Sourcepoint CMP solution for any business looking to prioritize privacy while still driving growth. Review collected by and hosted on G2.com.
Overall, I'm pleased with the CMP solution along with the reporting capabilities when compared against prior vendor CMP. An improvement opportunity for the Reporting feature is to offer additional timeframe selections and integrate CMP with translations API service to better manage text translations. Review collected by and hosted on G2.com.
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the technology itself is ituiative, flexible and performant but the customer service and level of experitse in the domain of data privacy is exceptional. Review collected by and hosted on G2.com.
greater customisation of designs possibly could be offered without requiring custom CSS Review collected by and hosted on G2.com.
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Really knowledgeable team from a technical perspective. They also have great industry awareness which they share through great customer service.
Customisable dashboard, with detailed reporting.
It's really easy to implement as well, and easy to update messaging, vendor lists, and any other campaign settings. Review collected by and hosted on G2.com.
I cant say I dislike anything. Though since it allows so much customisation, it can take a while for new users of the system to get to grips with how to use it. Review collected by and hosted on G2.com.
We've been working with Sourcepoint as our Consent Management Platform for several years now and can honestly say that they have the best product in the space from the ones we have worked with previously and those that have pitched their solution to us.
The team at Sourcepoint are always super helpful and responsive and ensure that we are always kept informed on changes in the world of privacy and what the implications for our CMP set-up and messaging.
We haven't had integration issues and the platform itself is pretty straightforward to use following the initial learning curve. We've onboarded a lot of new demand partners over the last couple of years, so have needed to use the platform increasingly frequently in order to ensure that they are all set up correctly and can quickly identify any vendors that aren't disclosed in our vendor list or aren't behaving as they should be when it comes to dropping cookies.
With multiple changes on the horizon across a number of countries for publishers when it comes to privacy, working with Sourcepoint and particularly our AM, Daisy, gives us confidence that we'll be able to navigate these when they arise. Review collected by and hosted on G2.com.
The platform itself isn't always the easiest to navigate and takes some getting used to. We've had to lean on the Sourcepoint team on a few occasions when it comes to making changes. With more frequent use though it has become a lot easier to navigate around and add new vendors, make changes to scenarios, amendments to our messaging etc. Review collected by and hosted on G2.com.