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Sourcepoint Dialogue Reviews & Product Details

Christian H.
CH
Product & Partnermanagement
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sourcepoint Dialogue?

Es ist wirklich beeindruckend, was in dem durchwegs komplexen Thema "Consent Management" möglich ist. Sowohl zwischenmenschlich als auch - natürlich - produktseitig. Ich beschäftige mich seit Jahren mit verschiedenen Tools, GDPR, Consent Management. Zum Teil habe ich wirklich keine guten Erfahrungen mit anderen Anbietern machen können, daher war zunächst eine große Scheu und Sorge da, noch einmal zu wechseln. Aber Sourcepoint kann es anders, kann es besser! Sourcepoint hat einen pragmatischen und vernünftigen Ansatz. Das war schon in der Entscheidungsphase für einen neuen CMP spürbar. Man weiß genau, worauf man sich einlässt und wird von A bis Z kompetent beraten. Der tägliche Betrieb läuft reibungslos und das Team von Sourcepoint ist ohnehin ein Traum: schnelle und hilfreiche Antworten auch auf schwierigste, individuelle Fragen, immer ein offenes Ohr und fundierte Ratschläge und Empfehlungen! Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

Das Sourcepoint-Portal kann einen - vor allem am Anfang - mit seiner Fülle an Informationen und Möglichkeiten etwas überfordern. Vielleicht dauert es eine Weile, bis man die Zusammenhänge für einen reibungslosen Ablauf versteht - aber dann geht wirklich alles leicht von der Hand. Aber das ist Jammern auf hohem Niveau. Die vielen Vorteile der CMP-Lösung überwiegen deutlich. Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

Sourcepoint hilft im gelebten Einwilligungsmanagement-Prozess für Websites - also wirklich! Vendoren-Handling, diverse Reportingmöglichkeiten und vor allem die Diagnose-Sektion mit den verschiedenen Bereichen für diverse Recherchen und Auswertungen erleichtern das digitale Leben, die Einhaltung der GDPR und der Datenschutzbestimmungen. Mit Sourcepoint ist man immer auf dem neuesten Stand, ohne Sorgen! Review collected by and hosted on G2.com.

Sourcepoint Dialogue Overview

What is Sourcepoint Dialogue?

Sourcepoint's Dialogue platform is a premium, flexible consent management platform designed to help businesses navigate the complex landscape of global privacy regulations. This solution is specifically tailored to assist organizations in managing user consent in a way that aligns with diverse international laws while also optimizing for their business objectives. As privacy regulations continue to evolve, the Dialogue platform provides a robust framework for compliance, ensuring that businesses can adapt to changes without sacrificing user experience. The Dialogue platform is particularly beneficial for companies operating in multiple regions, as it supports a variety of regulations, allowing for seamless compliance across different jurisdictions. Its omni-channel compatibility means that businesses can implement consent management strategies across various platforms, including web, mobile, in-app, and over-the-top (OTT) content. This versatility makes it suitable for a wide range of industries, from e-commerce to media, where user engagement is critical and privacy concerns are paramount. Key features of the Dialogue platform include an integrated marketing preference center, which allows users to manage their consent preferences easily. This feature not only enhances user experience but also empowers businesses to optimize their consent rates through robust reporting and A/B testing capabilities. By analyzing user interactions and preferences, organizations can refine their approaches to consent management, ensuring that they meet both regulatory requirements and user expectations effectively. Another significant aspect of Sourcepoint's Dialogue platform is its focus on granular vendor insights and automated assessments. This feature provides businesses with detailed information about their data vendors, enabling them to make informed decisions regarding partnerships and data sharing practices. Additionally, the platform is certified as a *Gold* Google CMP, which underscores its commitment to maintaining high standards of compliance and user trust. Overall, Sourcepoint's Dialogue CMP empowers businesses to create tailored user journeys and implement branded messaging while efficiently managing campaigns at scale. By supporting authenticated consent profiles and maintaining a detailed consent history, the platform helps reduce unnecessary pop-ups for consumers, enhancing their overall experience while ensuring that businesses remain compliant with privacy regulations. This combination of flexibility, compliance, and user-centric design positions the Dialogue platform as a valuable tool for organizations looking to navigate the complexities of consent management in today's digital landscape.

Sourcepoint Dialogue Details
Product Website
Languages Supported
Arabic, Bosnian, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Scottish Gaelic, Galician, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Tagalog, Turkish, Chinese (Simplified), Chinese (Traditional), Maltese
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Product Description

Sourcepoint Dialogue s the premium solution for media companies and brands who need to comply with privacy regulations like GDPR and CCPA — and enable consented personalized experiences.


Seller Details
Company Website
Year Founded
2015
HQ Location
New York City, US
Twitter
@sourcepointinc
869 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
Description

Sourcepoint is the practical privacy software company trusted by the world's most influential brands. Supporting over 30 billion consumer touchpoints per month, Sourcepoint offers enterprise-grade privacy automation for complex, dynamic compliance challenges. We have offices in New York, Berlin, and London.


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Recent Sourcepoint Dialogue Reviews

Christian H.
CH
Christian H.Mid-Market (51-1000 emp.)
4.5 out of 5
"Top! Der Vergleich macht sicher"
Es ist wirklich beeindruckend, was in dem durchwegs komplexen Thema "Consent Management" möglich ist. Sowohl zwischenmenschlich als auch - natürlic...
Steven C.
SC
Steven C.Enterprise (> 1000 emp.)
3.5 out of 5
"A responsive and solid system with a helpful team of account contacts"
The team are relatively quick to respond to queries, and we are kept informed and up-to-date with relevant industry changes and potential impacts. ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great pre-sales and onboarding experience so far"
We're in the process of rolling out Sourcepoint currently, and our pre-sales and onboarding experience has been very positive. There are simpler te...
Security Badge
Sourcepoint Dialogue Security
Get security information from Sourcepoint Dialogue to help you buy the right software. View Security Information
Sourcepoint Dialogue security information includes:
GDPR (General Data Protection Regulation)
ISO 27001 (International Organization for Standardization)

Sourcepoint Dialogue Media

Sourcepoint Dialogue Demo - Vendor Alerts
Timely alerts provide instant updates on any changes in vendor activity and compliance risk. A one-time cookie audit isn’t enough to remain compliant. Whether it’s a shift in their data handling practices or a decrease in compliance scores, our alerts keep you informed so you can take action prom...
Sourcepoint Dialogue Demo - Vendor Trace
Vendor Trace charts the complex web of calls that ultimately lead to each cookie or script landing on your site. The interactive flowchart includes the ability to search for and isolate specific vendor paths, as well as apply compliance related filters to highlight bad actors within the vendor su...
Sourcepoint Dialogue Demo - Tracking Tech Detected
1. Comprehensive Tracking Detection: Identifies pixels, chatbots, session replay technologies, and cookieless tracking methods across a company’s digital properties, with scans multiple times a day to capture dynamic changes.
Sourcepoint Dialogue Demo - CMP Configuration for Multi-Regulations
Vendor lists are configurable registries of authorized third-party vendors who can be authorized to process user data, access users' devices, and/or use the data stored on those devices for specific purposes.
Sourcepoint Dialogue Demo - CMP Configuration - Vendor Scan Results
The vendor scan results table will populate vendors and vendor insights found on your property via the scan.
Sourcepoint Dialogue Demo - Fully Customizable Message Builder
Create and deploy fully customized messages for web, mobile, AMP and all major CTV platforms.
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39 out of 40 Total Reviews for Sourcepoint Dialogue

4.7 out of 5
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Sourcepoint Dialogue Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Sourcepoint DialogueQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Steven C.
SC
Analytics Implementation Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sourcepoint Dialogue?

The team are relatively quick to respond to queries, and we are kept informed and up-to-date with relevant industry changes and potential impacts. We have regular contact and updates with our account manager and he is happy to get stuck-in with any particular issues or queries we raised. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

The interface itself is a little rough and inconsistent in places, and some of the documentation feels a bit like it was written by coders/developers which can be a little hard to follow if one is needing to do some work in the system but one is not a dev/coder - sometimes it's not clear what is right to use for our particular situation or website. Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

It has become a consistent platform across our business that allows us to manage vendor permissions and user consents in a holistic way. Review collected by and hosted on G2.com.

Janine S.
JS
Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sourcepoint Dialogue?

For several years, as a large marketer, we have been managing consent requests for many websites using Sourcepoint almost on a daily basis. Over the years, we have grown alongside the tool and have observed how Sourcepoint consistently implements legal requirements and privacy regulations quickly, thoughtfully, and solution-oriented, while making necessary optimizations.

Sourcepoint is a great tool with many features and customization options. It offers numerous advantages, such as GDPR and CCPA compliance, a dashboard for reporting and analysis, and multi-platform support. Additionally, there is a very helpful and comprehensive documentation, and the support is fast, efficient, and responsive. Working with Sourcepoint is always professional, reliable, and focused, even in stressful situations. These advantages make Sourcepoint a comprehensive solution for companies aiming to meet their compliance requirements while optimizing their business models by protecting user privacy. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

However, the tool is not particularly intuitive to use. A certain level of understanding is required to operate the program, and a straightforward user interface is lacking. Moreover, the implementation involves a certain level of technical effort and personnel resources. Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

We have one platform where we can manage consent requests for multiple websites simultaneously. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sourcepoint Dialogue?

We're in the process of rolling out Sourcepoint currently, and our pre-sales and onboarding experience has been very positive. There are simpler technological solutions from alternative providers, and we were on the verge of licensing one of them... but consent management is not a simple area and the Sourcepoint team and platform have earned our trust as a more complete and diligent option. I know of another business also who have made a switch from a key rival to Sourcepoint due to shortcomings in both the other product and their customer support.

We're very impressed so far with the account management, platform coverage (as a video streaming service, multi-platform app coverage was important) and price point, and given the very in-depth pre-sales investigation that Sourcepoint supported us in, we don't expect any surprises at this point as we integrate the solution. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

It's definitely relatively complex for a business like ours where data processing and tracking aren't a core part of our business model or expertise, but it's a complex area so we came to the conclusion that some of the simpler tools we looked at were just incomplete. The excellent onboarding helped mitigate the steep learning curve and we now feel we understand their platform and terminology reasonably well. Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

Multi-platform consent management Review collected by and hosted on G2.com.

Attila H.
AH
Technical operations specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sourcepoint Dialogue?

The Sourcepoint team keep going the extra mile to create something that satisfies the need of all our requirements. Creating a great tool for consent management and analytics they are quick to implement new requests. Our consent experience has been evolving with them and the platform from the very beginning.

From detailed analytics and easy to use control panels to robust platform alerts, we take advantage of most the Sourcepoint products and we do this on regular basis. The team has been very helpful with our vendor list audits and keeping on top / improve our consent experience. I can only recommend the product. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

Took some time to understand the ins and outs of the layout in the very begining. There has been many improvements since. Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

We have multiple GDPR and US privacy campaigns running across multiple sites. Sourcepoint Dialogue helps us to organize, analyze and fine-tune these campaigns. Review collected by and hosted on G2.com.

Rob B.
RB
Programmatic Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sourcepoint Dialogue?

Consent is paramount from both monetisation but also from a legal perspective, Partnering with Sourcepoint alleviated the countless hours we were spending on keeping up with the changes in the framework, monitoring performance and staying legal! The customer service is first rate - and the additional insight into vendors and other activity on our websites is critical for us to understand and focus on delivering great content and monetisation. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

Internally having to explain why paying for a service which other providers were giving away - but nothing is free really! There is nothing I dislike - consent was a headache and we did not have expertise with it - and looking after 200 sites - we needed to work with specialists. Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

Consent is critical in monetisation - as is the wording of the CMP, so a/b testing and speaking to experts is critical for us. We also need to work with a company investing in changes - in particular US states where we have a lot of inventory. Review collected by and hosted on G2.com.

Ben A.
BA
Digital Business Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sourcepoint Dialogue?

The tool is very easy and understand, for all levels of expertise. The SDK made replacing our exisiting CMP very easy and give many additional feature options we didnt have previously. In the ever evolving global landsake of user privacy and content security this tool has really helped us quickly make changes to ensure we are compliant globally.

Josephine and Daisy have also been fantastic throughout intergration and with on going support, always making themselves available to help us and keep us on the beat with any upcoming legislation or guideline changes and new features. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

There isnt anything we dislike, some suggetions would be that it would be great to get the diagnoses tool in app (I know its coming), a way to quickly add or remove multiple vendors would also be a useful tool and a faster log in process with how frequently im using the tool currently! Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

Its serving us fantastically in our Cookie Management needs and making updating, maintaining and managing our estate through their platform very easy. Review collected by and hosted on G2.com.

Lee T.
LT
Network Operations Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sourcepoint Dialogue?

Sourcepoint’s CMP has been a great help in making sure our publishers are covered when it comes to privacy and consent.

The level of customisation available from a visual and technical level has been very helpful with the variety of publishers we manage.

Their customer support has also been incredibly helpful with keeping us in the loop of changes with legislation and providing guidance on what we need to do. The regular monthly meetings have helped us keep on top of this. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

There have been some issues when deploying to the large number of publishers we have simultaneously, however Sourcepoint have been great at suggesting solutions and working with us through them.

The amount of options available on the platform can also be overwhelming at first, or to someone who doesn’t use the tool too often (such as myself) but I find myself getting more comfortable with the tool the more time I spend with it.

Although these can be seen as negatives I want to emphasise the great support Sourcepoint have provided to work through these. Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

Ensuring our publishers are covered when it comes to privacy and consent. This is crucial to us being able to operate in the online advertising space. Review collected by and hosted on G2.com.

Sarah B.
SB
Associate Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sourcepoint Dialogue?

I've worked with a few CMPs throughout the last few years and Sourcepoint has the best resources as far as support goes. Their team is always helpful and responsive. We needed to migrate hundreds of sites over to them and could not have done it nearly as well without their support.

Their system was pretty intuitive and easy for my team members to learn. Any glitch we may have had was addressed and cleared up quickly. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

It works fantastic if you only have a few sites to integrate but becomes a little more complex when there are hundreds of sites. We were quickly given a workaround for the complexities there but any updates that need to be made still have to go through that workaround. Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

We need to provide a CMP to hundreds of publishers and this allows us to do that with ease. Review collected by and hosted on G2.com.

Robert P.
RP
Head of Ad Ops
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sourcepoint Dialogue?

As Head of Tech and Ad Operations here at PinkNews, I've been responsbile with finding a new CMP solution for our website helping so that we could move from Cookiebot to a more robust CMP. We've been using it for a while now and it's been a real game-changer. Our CMP is being seend and used by millions of readers on daily basis and it's streamlined the way we managed cookies and consent data.

The ease of use is a massive win for us. The interface is clean and intuitive, so our team picked it up really quickly. The integration process was smooth, which is a welcome change from some other CMPs we've used in the past. It's saved us a lot of time on training and troubleshooting, and Daisy R., our amazing Technical Account Manager at Sourcepoint, has been instrumental to our success in rolling out Sourcepoint on our website and then keeping it running on a daily basis.

Daisy has been fantastic whenever we've had a question. She is responsive, knowledgeable, and always happy to help.

In terms of features, Sourcepoint's CMP offers everything we need and more. It gives us complete control over user consent and data management, as well as tools to measure consent-rate, tools that enable us to track which cookies are being used and an easy way to manage vendors straight from our backend admin area.

Integrating Sourcepoint with our existing systems was a breeze, from ad partners, PrebidJS, Google Products, to IAB vendors and beyond. It just works seamlessly, which makes life a lot easier for us.

We cannot recommend Sourcepoint highly enough. It's a user-friendly, powerful platform that's made a big difference for our team at PinkNews, and their team is brilliant. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

Nothing to add here. We are very pleased with Sourcepoint as the CMP solution for our website. Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

Sourcepoint has taken the pressure off when it comes to navigating complex privacy regulations like GDPR and CCPA. It gives us a robust framework for user consent management, ensuring we're compliant and transparent with our readers. Review collected by and hosted on G2.com.

AC
Head of Data Protection and Privacy, and DPO
Publishing
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sourcepoint Dialogue?

I have been using Sourcepoint Dialogue for four years. It's reliable and highly customisable, and helps us to navigate the complex global data privacy regulatory landscape - ensuring that we have all bases covered. Additionally, the fantastic customer support and continuous updates to align with regulatory changes are invaluable. Review collected by and hosted on G2.com.

What do you dislike about Sourcepoint Dialogue?

The extensive customisation options offer great flexibility; however, they may initially require some familiarisation and occasional technical input. Review collected by and hosted on G2.com.

What problems is Sourcepoint Dialogue solving and how is that benefiting you?

Sourcepoint Dialogue has been instrumental in helping us manage user consent and privacy preferences, ensuring compliance with global data privacy regulations. This not only helps mitigate legal risks, but also improves user experience by respecting individual privacy choices. The platform’s testing and detailed analytics/reporting features enable us to make data-driven decisions, optimise our consent rates and enhance our overall privacy strategy. Review collected by and hosted on G2.com.

Sourcepoint Dialogue