Solidus Pros and Cons

I like how simple it is, and the processes I use when handling the customer's Solidus Account or making an update are efficient and real-time! It also shows if the customer is a Member or just a regular purchaser. Review collected by and hosted on G2.com.

There are times that glitches happen, and some histories about who made an action to it won't show up immediately, unless the person who made the action adds a note on the customer's Solidus Account. Review collected by and hosted on G2.com.

Solidus is a free, open-source platform. We can easily create an e-commerce website from this software. Rails engine has all the features we need for development. Review collected by and hosted on G2.com.

The Best part of Solidus is that it is a user-friendly, open-source platform, so in my opinion, there is nothing wrong with this platform. I Want to suggest this platform for eCommerce sites. Review collected by and hosted on G2.com.

Easy to navigate. Helpful with tracking orders, integration, monitoring, and everything you need to help your customers and improve metrics for the entire team. Review collected by and hosted on G2.com.

Our solidus is integrated with another software and usually does not allow us to cancel orders once placed which makes our customers unhappy with the service. so sad Review collected by and hosted on G2.com.

I love how easy Solidus is to use! I use it almost everyday, and never have to many complaints. Review collected by and hosted on G2.com.

The only thing I dislike about solidus is that it looks outdated. I wish that it would get an upgrade. Review collected by and hosted on G2.com.

I already had an offline store, but my sales got significantly boosted once I set up my online store using Solidus.

I can easily manage my orders and see the delivery status, refunds, and everything in one go in Solidus. Review collected by and hosted on G2.com.

Solidus doesn't have readily available documentation and examples compared to other platforms like Shopify.

So it took us much longer than expected to resolve all setup issues and go live. Review collected by and hosted on G2.com.

Solidus enables our ecomm and retail platform, and allows for discounts, promos and other front end manipulations to our sales. Review collected by and hosted on G2.com.

It is a bit dated. It requires maintenance to be fully utilized. Review collected by and hosted on G2.com.

Solidus is a great program for me to see all of the orders for my store. It breaks it down by day and allows me to see how my team is doing. The quick snapshot of how much the order is on the filtered screen is great for a quick snapshot. Additionally, going into orders allows for a more in-depth look at promotions used, shipping status, and a simple process to do returns, if applicable. Review collected by and hosted on G2.com.

The return process I believe could be simplified more overall. To be able to do a return for an item, it makes me go through multiple steps and navigate various tabs to ensure a full refund. Also, the exchange option it gives is limited and I wish had more of a user-friendly way to exchange items. Review collected by and hosted on G2.com.

1. Free

2. Open Source

3. UI seems very friendly Review collected by and hosted on G2.com.

The process is a little complicated to get Solidus Review collected by and hosted on G2.com.

Solidus is a great foundation for bigger ecommerce sites, it gives a lot of defaults for the starter, and has the flexibility for the custom features Review collected by and hosted on G2.com.

Deployment can be a little difficult for the beginner, rest is all good Review collected by and hosted on G2.com.

When we go for any online business, it's a primary need to secure our online shop. Solidus is a coded platform with Ruby, a perfect language for providing security to an online platform. Review collected by and hosted on G2.com.

Though some complexity came across, it's okay because all other features are fantastic. There is no complaint about this app. Review collected by and hosted on G2.com.