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Solidus Reviews & Product Details

SB
Product Consultant Supervisor
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Solidus?

I love how easy Solidus is to use! I use it almost everyday, and never have to many complaints. Review collected by and hosted on G2.com.

What do you dislike about Solidus?

The only thing I dislike about solidus is that it looks outdated. I wish that it would get an upgrade. Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

Solidus allows my company to see the orders being placed and make the occasional order. Review collected by and hosted on G2.com.

Solidus Overview

What is Solidus?

Solidus is an open source e-commerce platform built with Ruby on Rails from the Spree platform.

Solidus Details
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Product Description

Solidus is an open source e-commerce platform built with Ruby on Rails from the Spree platform.


Seller Details
HQ Location
Bloomfield, CT
Twitter
@solidusio
486 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

Alessandro D.
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Recent Solidus Reviews

Tancy John M.
TM
Tancy John M.Small-Business (50 or fewer emp.)
4.0 out of 5
"The tool is simple and user-friendly"
I like how simple it is, and the processes I use when handling the customer's Solidus Account or making an update are efficient and real-time! It a...
Pinky Marie L.
PL
Pinky Marie L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Solidus very easy"
Easy to navigate. Helpful with tracking orders, integration, monitoring, and everything you need to help your customers and improve metrics for the...
yashsvi g.
YG
yashsvi g.Small-Business (50 or fewer emp.)
5.0 out of 5
""Way to create ecommerce store""
Solidus is a free, open-source platform. We can easily create an e-commerce website from this software. Rails engine has all the features we need f...
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12 out of 13 Total Reviews for Solidus

4.4 out of 5
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12 out of 13 Total Reviews for Solidus
4.4 out of 5
12 out of 13 Total Reviews for Solidus
4.4 out of 5

Solidus Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Tancy John M.
TM
Quality Assurance Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Solidus?

I like how simple it is, and the processes I use when handling the customer's Solidus Account or making an update are efficient and real-time! It also shows if the customer is a Member or just a regular purchaser. Review collected by and hosted on G2.com.

What do you dislike about Solidus?

There are times that glitches happen, and some histories about who made an action to it won't show up immediately, unless the person who made the action adds a note on the customer's Solidus Account. Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

Solidus solves problems when handling customer accounts that have a Membership with our client's website and their customer's orders. It helps me handle customer's problem and resolve their issue real-time, especially we handle customer via chats and SMS. Review collected by and hosted on G2.com.

yashsvi g.
YG
Freelance Web Developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Solidus?

Solidus is a free, open-source platform. We can easily create an e-commerce website from this software. Rails engine has all the features we need for development. Review collected by and hosted on G2.com.

What do you dislike about Solidus?

The Best part of Solidus is that it is a user-friendly, open-source platform, so in my opinion, there is nothing wrong with this platform. I Want to suggest this platform for eCommerce sites. Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

Solidus guides are well-written. They have a lot of references for how to do different things with the platform. We can create products, run promotions, and apply for store credits, and it's like a mini CRM. Review collected by and hosted on G2.com.

Pinky Marie L.
PL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Solidus?

Easy to navigate. Helpful with tracking orders, integration, monitoring, and everything you need to help your customers and improve metrics for the entire team. Review collected by and hosted on G2.com.

What do you dislike about Solidus?

Our solidus is integrated with another software and usually does not allow us to cancel orders once placed which makes our customers unhappy with the service. so sad Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

it is super helpful when it comes to customer service tasks..helping customers...monitoring metrics...and everything you need to assist customers and achieve metrics Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Solidus?

I already had an offline store, but my sales got significantly boosted once I set up my online store using Solidus.

I can easily manage my orders and see the delivery status, refunds, and everything in one go in Solidus. Review collected by and hosted on G2.com.

What do you dislike about Solidus?

Solidus doesn't have readily available documentation and examples compared to other platforms like Shopify.

So it took us much longer than expected to resolve all setup issues and go live. Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

I have set up my online store using Solidus and have received many orders online.

Keeping a stock of my available inventory, orders received and shipment of all charges in one dashboard is straightforward. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Solidus?

Solidus enables our ecomm and retail platform, and allows for discounts, promos and other front end manipulations to our sales. Review collected by and hosted on G2.com.

What do you dislike about Solidus?

It is a bit dated. It requires maintenance to be fully utilized. Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

Enable us to manage and complete our sales, as well as multiple upfront promotions, pricing, discounts and others. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Solidus?

Solidus is a great program for me to see all of the orders for my store. It breaks it down by day and allows me to see how my team is doing. The quick snapshot of how much the order is on the filtered screen is great for a quick snapshot. Additionally, going into orders allows for a more in-depth look at promotions used, shipping status, and a simple process to do returns, if applicable. Review collected by and hosted on G2.com.

What do you dislike about Solidus?

The return process I believe could be simplified more overall. To be able to do a return for an item, it makes me go through multiple steps and navigate various tabs to ensure a full refund. Also, the exchange option it gives is limited and I wish had more of a user-friendly way to exchange items. Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

Solidus is a great platform to be able to track sales and handle returns. In a business where we are all "online", it is a great platform to corral all of the orders. Review collected by and hosted on G2.com.

Anant S.
AS
Business & Partnerships Associate
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Solidus?

1. Free

2. Open Source

3. UI seems very friendly Review collected by and hosted on G2.com.

What do you dislike about Solidus?

The process is a little complicated to get Solidus Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

Those who don't know coding and don't know how to make an ecommerce platform, Solidus is solving for that Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Solidus?

Solidus is a great foundation for bigger ecommerce sites, it gives a lot of defaults for the starter, and has the flexibility for the custom features Review collected by and hosted on G2.com.

What do you dislike about Solidus?

Deployment can be a little difficult for the beginner, rest is all good Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

Solidus provides an open-source eCommerce platform, developers can build online stores on top of that Review collected by and hosted on G2.com.

Mosaddek A.
MA
System Support Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Solidus?

When we go for any online business, it's a primary need to secure our online shop. Solidus is a coded platform with Ruby, a perfect language for providing security to an online platform. Review collected by and hosted on G2.com.

What do you dislike about Solidus?

Though some complexity came across, it's okay because all other features are fantastic. There is no complaint about this app. Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

Online shopping, creating shops for customers, and increasing business. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Solidus?

Solidus is a highly capable e-commerce platform that is quickly diverging from its legacy as an fork of the Spree project. Spree was left to dwindle to nothing. This stems from an acquisition by First Data. There is a very lively attempt to continue with the Spree codebase, but the level of engineering and the community is superior in favor of Solidus. Review collected by and hosted on G2.com.

What do you dislike about Solidus?

There is a lot of complexity around inventory/stock management that a lot of stores simply will not need. And for very large stores this can get in the way of scaling if it is not rolled out the right way. Review collected by and hosted on G2.com.

Recommendations to others considering Solidus:

If your budget for your site build is less than 30K please consider other options such as shopify.

If your looking to build a complex business and scale it out fast, then this might be the way to go. Review collected by and hosted on G2.com.

What problems is Solidus solving and how is that benefiting you?

Solidus excels at:

*Time to market

*Ability to hire talented Ruby engineers to evolve and maintain the site

*Lower cost than comparable SaaS and On-Premise platforms Review collected by and hosted on G2.com.