Top 10 SolarWinds DameWare Remote Support Alternatives & Competitors

Top 10 Alternatives to SolarWinds DameWare Remote Support Recently Reviewed By G2 Community

#1

TeamViewer
By TeamViewer
(3,366)4.5 out of 5
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Categories in common with SolarWinds DameWare Remote Support:
• Remote Desktop
• Remote Support
Try for free
Reviewers say compared to SolarWinds DameWare Remote Support, TeamViewer is:
Easier to set up
Better at meeting requirements
More usable
See all TeamViewer reviews
#2

BeyondTrust Remote Support
By BeyondTrust
(346)4.7 out of 5
The #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not.
Categories in common with SolarWinds DameWare Remote Support:
• Remote Desktop
• Remote Support
Try for free
Reviewers say compared to SolarWinds DameWare Remote Support, BeyondTrust Remote Support is:
More expensive
Better at support
Easier to do business with
See all BeyondTrust Remote Support reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
Visit Website
Reviewers say compared to SolarWinds DameWare Remote Support, Cobrowse.io is:
Easier to set up
More usable
Better at meeting requirements
Visit Website
#3

AnyDesk
By AnyDesk Software GmbH
(1,029)4.5 out of 5
AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software.
Categories in common with SolarWinds DameWare Remote Support:
• Remote Desktop
• Remote Support
Try for free
Reviewers say compared to SolarWinds DameWare Remote Support, AnyDesk is:
Easier to set up
More usable
Better at meeting requirements
See all AnyDesk reviews
#4

RealVNC
By RealVNC
(436)4.7 out of 5
VNC Connect enables you to remotely access and control your devices wherever you are in the world, whenever you need to. VNC has a widespread user base from individuals to the world's largest multi-national companies utilizing the technology for a range of applications.
Categories in common with SolarWinds DameWare Remote Support:
• Remote Desktop
• Remote Support
Reviewers say compared to SolarWinds DameWare Remote Support, RealVNC is:
Better at support
Easier to do business with
Better at meeting requirements
See all RealVNC reviews
#5

ScreenConnect
By ConnectWise
(476)4.7 out of 5
ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.
Categories in common with SolarWinds DameWare Remote Support:
• Remote Desktop
• Remote Support
Try for free
Reviewers say compared to SolarWinds DameWare Remote Support, ScreenConnect is:
Better at meeting requirements
Better at support
More usable
See all ScreenConnect reviews
#6

LogMeIn Resolve
By GoTo
(439)4.4 out of 5
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
Categories in common with SolarWinds DameWare Remote Support:
• Remote Desktop
• Remote Support
Try for free
Reviewers say compared to SolarWinds DameWare Remote Support, LogMeIn Resolve is:
More expensive
Easier to set up
Better at support
See all LogMeIn Resolve reviews
#7

Zoho Assist
By Zoho
(480)4.6 out of 5
Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you.
Categories in common with SolarWinds DameWare Remote Support:
• Remote Desktop
• Remote Support
Reviewers say compared to SolarWinds DameWare Remote Support, Zoho Assist is:
Easier to set up
Easier to do business with
More usable
See all Zoho Assist reviews
#8

NinjaOne
By NinjaOne
(1,830)4.7 out of 5
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
Categories in common with SolarWinds DameWare Remote Support:
• Remote Support
Try for free
Reviewers say compared to SolarWinds DameWare Remote Support, NinjaOne is:
More expensive
Better at support
Easier to do business with
See all NinjaOne reviews
#9

EV Reach
By EasyVista
(392)4.5 out of 5
Complex IT Systems Management Made Easy. Get broad-scope, enterprise-level administration of your users & machines along with industry standard encryption & security. Empower your IT staff with instant access to real-time information and tools to address issues quickly, efficiently and dynamically.
Categories in common with SolarWinds DameWare Remote Support:
• Remote Desktop
• Remote Support
Get a quote
Reviewers say compared to SolarWinds DameWare Remote Support, EV Reach is:
Better at support
Easier to do business with
Better at meeting requirements
See all EV Reach reviews
#10

Datto RMM
By Kaseya
(645)4.5 out of 5
A proactive remote monitoring & management (RMM) that maximizes productivity.
Categories in common with SolarWinds DameWare Remote Support:
• Remote Support
Try for free
Reviewers say compared to SolarWinds DameWare Remote Support, Datto RMM is:
More expensive
Easier to do business with
Easier to set up
See all Datto RMM reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
Visit Website
Reviewers say compared to SolarWinds DameWare Remote Support, Cobrowse.io is:
Easier to set up
More usable
Better at meeting requirements
Visit Website