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eClosing by Snapdocs Reviews & Product Details

Danielle F.
DF
Chief Lending Officer/VP Lending
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eClosing by Snapdocs?

SnapDocs project management team did a great job onboarding us. Their customer service and the intuitiveness of system made training our team incredibly easy. Our members also found the user experience to be easy and helpful. Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

The only hiccup I have experienced was not with SnapDocs but clarity around regulations with our mortgage investors on the hybrid model. Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

We are reducing mortgage errors because the system will not let you complete the closing unless all annotations have been completed so we don't have missing signatures. The members also appreciate the extra time to review the documents prior to closing. It also helps us save paper and saves us time from having to scan in all of the documents for electronic imaging. Review collected by and hosted on G2.com.

eClosing by Snapdocs Overview

What is eClosing by Snapdocs?

Snapdocs is the leading digital closing provider, connecting the people, processes, and technologies that power a mortgage closing. Our platform automates every interaction between lenders and title companies from pre-closing through the sale of the loan. With our patented AI technology, hands-on customer service, and extensive settlement and notary networks, all mortgage participants enjoy accurate, smooth, and secure closings. This approach gives customers a competitive advantage by saving them time and money. Our award-winning eClosing solution delivers efficient, error-free digital closings by making every transaction repeatable and secure, no matter the closing type. Snapdocs has enabled hundreds of mortgage lenders to achieve eClose adoption at a rate 3X the industry average, meaning you can scale your entire loan portfolio without manual interventions.

eClosing by Snapdocs Details
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Product Description

Cloud software for the Mortgage Industry

How do you position yourself against your competitors?

Snapdocs is the only modern closing platform that is focused on consumer experience. We give closing teams the power to strategically source signing agents, securely transfer documents and expose the progress of every step of the closing.


Seller Details
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@snapdocs
1,419 Twitter followers
LinkedIn® Page
www.linkedin.com
356 employees on LinkedIn®

Alyssa L.
AL
Overview Provided by:

Recent eClosing by Snapdocs Reviews

MJ
Mayra J.Mid-Market (51-1000 emp.)
5.0 out of 5
"My experience was nothing short of amazing and seamless, making the entire process effortless."
The aumation is amazing and how fast the AI learns new docs.
BS
Brey S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Ease of use with Snapdocs"
The borrower and settlement agent expierence is alwasy smooth.
AB
Ashley B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy, Supportive, and Organized Implementation"
The ease of use of the system itself. It was easy to train the team due to how user friendly it is. We are able to reduce our closing times for our...
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eClosing by Snapdocs Media

eClosing by Snapdocs Demo - Snapdocs Dashboard for Lenders
Manage all of your closings in one place
eClosing by Snapdocs Demo - Lenders View of eClosing eligibility
Automatically determine if a loan is eligible for eClose
eClosing by Snapdocs Demo - Lender’s view of a Closing inside Snapdocs
Closers easily manage every aspect of a closing
eClosing by Snapdocs Demo - Settlement’s view of a Closing inside Snapdocs
Settlement Agents easily manage every aspect of a closing
eClosing by Snapdocs Demo - Borrower eSigning documents inside Snapdocs
Borrowers easily eSign their closing documents
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23 out of 24 Total Reviews for eClosing by Snapdocs

4.6 out of 5
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eClosing by Snapdocs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for eClosing by SnapdocsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MJ
Director, IT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eClosing by Snapdocs?

The aumation is amazing and how fast the AI learns new docs. Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

The only part I dislike is that I have to save the docs to an efolder after drawing them so Snapdocs to pick it up. Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

It is automating the process with the borrower saving them time at the closing table. Review collected by and hosted on G2.com.

Kyle E.
KE
Area Sales Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eClosing by Snapdocs?

The ease for your members/customers to use this program is one of the easiest I have seen. The implementation process was by far one the best I have been part of, easy to follow, the expectations were valid, and the attention to detail from the team was outstanding. The amount of support from both Snapdocs and our point of contact was incrediable. Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

Nothing- There is nothing I have concernes with Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

Members can now view and sign their documents ahead of time. This has saved our loan officers tons of printing time, windshield time when traveling for closings, and the abilty to upload documents when completed much faster. The greatest benefit, is the efficiency of the whole process. Review collected by and hosted on G2.com.

BS
VP Mortgage Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eClosing by Snapdocs?

The borrower and settlement agent expierence is alwasy smooth. Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

Since implementation I have not come across a downside yet. Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

Streamlining the process for eClosing hybrid mortgage closing. Review collected by and hosted on G2.com.

AB
AVP of Loan Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about eClosing by Snapdocs?

The ease of use of the system itself. It was easy to train the team due to how user friendly it is. We are able to reduce our closing times for our members. Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

I'm not sure if this is with SnapDocs but due to our LOS we have to go thru the Collaboration Center to push into Snap Docs, it would be nice if we could push from our LOS directly into SnapDocs without that middle system. Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

Reducing closing times for our members, Reducing errors, ability to fix any errors prior to closing. Review collected by and hosted on G2.com.

IP
Post Closing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eClosing by Snapdocs?

Using eClosing by Snapdocs has provided a great tool for us to receive closings immediately after signing. Parternering with Snapdocs has decreased our turn times tremendously. Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

Nothing major stands out. Being able to QC actual signatures and dates would be an added bonus. Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

It is solving Title companies having to mail us documents and causing delays. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eClosing by Snapdocs?

Snapdocs is reliable and the platform connects us to the borrowers and settlement agents seemlessly. The communication log and Funding QC are vitale in our funding process. Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

Not having enough investors that accepts eNotes so we can't fully utilze the e-closing capabilities. Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

Allows the borrowers to review documents prior to closing, questions get answered faster, issues with docs are found prior to closing, and the closing day is smooth and fast. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eClosing by Snapdocs?

Reduce suspense's and allows us to fund faster! Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

I would like to be able to add rush docs. to the e-sign pkg. Right now we can only add a rush doc. as a wet-sign document. Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

Less docs. being wet-signed leads to less mistakes. Less manually signed docs. to review for funding, leads to faster funding approvals. Review collected by and hosted on G2.com.

Verified User in Banking
IB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eClosing by Snapdocs?

The snapdocs team has been a valued partner throughout our years of using their service. They have always been responsive to any issues and have provided us with valued data that can be utilized for any potential process improvement. Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

There has not been a time where I have been dissatisfied with Snapdocs. The only issue I could have is internal. We are pushing an industry that has been paper heavy to a more digital space so having buyin from everyone involved is helpful. Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

We have utilized the traditional route of having borrowers come sign every document but that has changed with their hybrid soultion. Borrowers can now presign documents and view them prior to going to the closing table which cuts their time down significiantly. The ultimate goal is to have an option that is fully digital and borrower does not have to come in person. Review collected by and hosted on G2.com.

FA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eClosing by Snapdocs?

Integration with LOS was easy and portal to view closings is easy to use and incredibly detailed. give multiple people transparancy wiht status of closing packages. Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

Adherence of closing agents to the instructions is consistant concern. packages don't get mappe dot correct folders unless complete package is uploaded by settlement agent. Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

Hybrid closings and the abilty to quickly scale into eclosings when our investor group is largely accpeting of them. Review collected by and hosted on G2.com.

Al G.
AG
Joint CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about eClosing by Snapdocs?

Their is nothing to like. You have to constantly email the companies to get paid. They don't update your profile information in timely manner no matter how many times you try. They are a mess. Review collected by and hosted on G2.com.

What do you dislike about eClosing by Snapdocs?

Everything. No it's horrible. I would stay away if your starting in the business. Make a name for yourself get exposure and experience in other platforms. If you are established then make sure you work for some not all the companies. The lack of communication and professionalism is pathetic. Company owners will lie and stigmatized a notary for their errors just to keep business with the associated companies. However Snapdocs will not support the notaries even when they have or present mitigating circumstances. Stay away from them if you can. Review collected by and hosted on G2.com.

What problems is eClosing by Snapdocs solving and how is that benefiting you?

What's the point I have tried this already. Snapdocs only supports their associates not the Signing Agents. Therefore, why give Snapdocs feedback if there is no resolution of conflict. Review collected by and hosted on G2.com.