SmatBot Pros and Cons

They understand the client's needs very well and customise the solution according to that. Review collected by and hosted on G2.com.

Communication can be better sometimes needs a lot of follow-up. Review collected by and hosted on G2.com.

Staff is very helpful.

Quick service and customer care support Review collected by and hosted on G2.com.

NIL

Everything was fine

No issues as such Review collected by and hosted on G2.com.

The product is awesome, I suggest everyone take this product, they have features like, live chat, CRM, and a multi-language bot. Review collected by and hosted on G2.com.

For the last 1year, we are using this product, we didn't find any issues. Review collected by and hosted on G2.com.

They are providing chatbots for website, WhatsApp, Facebook messenger and many other platforms to interact with your customers. Review collected by and hosted on G2.com.

For the last 1 year, we are using chatbot chatbot for our website, still, we did not find any issues. Review collected by and hosted on G2.com.

Features and Tech Support Team basically response time. Review collected by and hosted on G2.com.

We are using this smatbot for the last 8 months and there is nothing like such a pointer. Review collected by and hosted on G2.com.

It helps businesses seamlessly and helps create bots with an inbuilt livechat across platforms and languages to serve all their business needs. It delivers what's promised Review collected by and hosted on G2.com.

Sometimes, it is challenging to respond in real time regarding commitments. The design of the chatbot is not up to mark. It is mandatory to work on the user experience of it Review collected by and hosted on G2.com.

I like the way it can be integrated with many platforms and devices, we have integrated the chatbot with freshdesk, Zoho CRM, google sheets and also on our mobile app. Review collected by and hosted on G2.com.

We do like to take our customer support with the SmatBot to cater as much user queries as possible and as the Smatbot are working to improve AI we hope we can have better AI served conversations. Review collected by and hosted on G2.com.