SmatBot Pros and Cons

The readymade templates are very well designed and useful Review collected by and hosted on G2.com.

There can be small demo instructions for creating your own bot feature Review collected by and hosted on G2.com.

plaform is user friendly and easy to use and we have setup the chatbot in a day and support team response is good and also allow easy integration with other platforms Review collected by and hosted on G2.com.

as of now nothing will update in future.. Review collected by and hosted on G2.com.

Very polite and supportive staff. Very great to experience while discussing about the project development. Deployment of project always in a time. Onboarding process is very simple. Review collected by and hosted on G2.com.

Now a days support needs to be improve. It should be in a time only. Should have some ticketing tools which may track the issues and have some priority for each tickets. Review collected by and hosted on G2.com.

timely execution

aftersales service support Review collected by and hosted on G2.com.

not working with Google my business account Review collected by and hosted on G2.com.

Team, its best. Very coordinative and supportive. Review collected by and hosted on G2.com.

slabs and limitations of products which need to be paid extra for. Review collected by and hosted on G2.com.

24/7 query management and assistance to users across multiple channels. Good UI and customer support team Review collected by and hosted on G2.com.

There are no dislikes as of now; however, there should be a new feature adds and a reduction in turnaround time for implementation Review collected by and hosted on G2.com.

Onboarding is extremely smooth and after sales service offered by the team has been great Review collected by and hosted on G2.com.

Have been a partner and using platform since last 15 months and dont find anything major which i disliked Review collected by and hosted on G2.com.

It's very user friendly and we really get good responses on our website and it has really helped our marketing team for better promotion of our different services. Review collected by and hosted on G2.com.

We have not experienced any sort of challenges or difficulty while using this feature. Review collected by and hosted on G2.com.

The ease of setting up the bot in their website was pretty easy. They stick true to the words for no coding platform. The only dev you need is to install it on your website. Number of features they provide are also vast. Review collected by and hosted on G2.com.

As the product is in the early stage when I used it was having a lot too many simple issues which got resolved through customer support. But could have made more robust product. Review collected by and hosted on G2.com.

The product is awesome, last 3 years, we are using this product we got good lead generation for clients. Review collected by and hosted on G2.com.

we didn't find any issues only we see our admin in new features it's very good for customers. Review collected by and hosted on G2.com.