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SmatBot Reviews & Product Details

SR
Web Assets Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmatBot?

Features and Tech Support Team basically response time. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

We are using this smatbot for the last 8 months and there is nothing like such a pointer. Review collected by and hosted on G2.com.

Recommendations to others considering SmatBot:

If anyone is looking for providing the best services to their customers via chatbot then I advise you to go with Smatbot and check all the features and benifits. Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

Customer support chatbot with API integrations. It helps us to solve customer queries. Review collected by and hosted on G2.com.

SmatBot Overview

What is SmatBot?

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) AI Chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc). Some of our capabilities include: ✅ Generating leads, ✅ Customer support, ✅ Answering FAQs, ✅ Live chat ✅ Whatsapp Marketing & Promotional Messaging ✅ OCR scanning, ✅ Email & SMS OTP validation ✅ Adwords tracking, ✅ Intent mapping ✅ Context Based Automation Best for : ✅ D2C e-commerce, ✅ Education ✅ Logistics ✅ Real estate ✅ Hospitality ✅ Healthcare ✅ Fintech

SmatBot Details
Languages Supported
Arabic, Bengali, German, English, French, Gujarati, Hindi, Italian, Japanese, Kannada, Latin, Malayalam, Portuguese, Russian, Spanish, Tamil, Telugu, Chinese (Simplified), Chinese (Traditional)
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Product Description

Generates a steady flow of high-quality leads.


Seller Details
Seller
SmatBot
Year Founded
2015
HQ Location
Hyderabad, Telengana
Twitter
@smatbot
64 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

SB
Overview Provided by:

Recent SmatBot Reviews

Suyash P.
SP
Suyash P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Whatsapp Chatbot"
1. Very easy to use, and easy to make the changes in the flows of the chatbot 2. Cost-friendly for Startups as well 3. Very cooperative staff, ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Brutal honest review"
I have been using the product for quite sometime and I must say it is loaded with features, if you have the budgets for it then its a must use app....
Mani .
M
Mani .Small-Business (50 or fewer emp.)
5.0 out of 5
"Smatbot is Perfect Platform for AI-Powered Chatbots"
I had a great experience using Smatbot. Smatbot fulfilled all of my expectations in every way and i recommend anyone who is looking for AI bots mus...
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SmatBot Media

SmatBot Demo - Website / Landing Page Chatbot
Automated chatbots to Acquire, Engage, and Support customers ✅ Live Chat Customer Suppport ✅ Generate Leads ✅ Supports 50+ Languages ✅ Collect Feedback & Survey
SmatBot Demo - Facebook Messenger Chatbot
24/7 chatbot support for FAQs, seamless enquiries
SmatBot Demo - WhatsApp Chatbot
One-Stop Solution for WhatsApp Business API. ✅ Whatsapp Catalog ✅ Whatsapp Ecommerce ✅ Whatsapp Marketing Messaging ✅ Live Customer Support
SmatBot Demo - Instagram Chatbot
One-Stop Solution For Your Instagram Automation. ✅ Story Mention, reaction, reply ✅ Comments Automation ✅ Instagram Broadcasting ✅ Instagram Shopping / Catalogue ✅ Answer every FAQ ✅ Context-driven Conversation
SmatBot Demo - Analytics Dashboard
We provide Analytics & Reports and can download the reports. ✅ Visitors ✅ Unique Interations ✅ No of Leads Submitted ✅ Lead Generation Rate ✅ Appointments Booked
Answer a few questions to help the SmatBot community
Have you used SmatBot before?
Yes

26 out of 27 Total Reviews for SmatBot

4.5 out of 5
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26 out of 27 Total Reviews for SmatBot
4.5 out of 5
26 out of 27 Total Reviews for SmatBot
4.5 out of 5

SmatBot Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmatBotQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Suyash P.
SP
Program Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about SmatBot?

1. Very easy to use, and easy to make the changes in the flows of the chatbot

2. Cost-friendly for Startups as well

3. Very cooperative staff, helping with setup and knowing more about the application Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Didn't find anything which can be disliked Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

As an NGO, Smatbot help us with easy WhatsApp chatbot conversation with the new joiners, help people to know more about the NGO and there is less manpower used in this Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmatBot?

I have been using the product for quite sometime and I must say it is loaded with features, if you have the budgets for it then its a must use app. And the integration process was completd in 1 day along with the business account verification process. Customer support is great, they are available when required and will promptly reply and get your matter resolved. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

1. The additional BI purchase must be avoided as other similar serivce which I use does not require us to buy additional BI.

2. The media upload size needs to improve especially for video files, which other similar service I use has an option to till 16mb, here we have the option to only upload 5mb video, which I not usefull as any video below 5mb the quality is quite bad. Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

It solves the problem of number being getting blocked when we use unofficial WhatsApp broadcast Review collected by and hosted on G2.com.

Mani .
M
Vice President Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SmatBot?

I had a great experience using Smatbot. Smatbot fulfilled all of my expectations in every way and i recommend anyone who is looking for AI bots must start with smatbot.

From the user-friendly interface to the extensive range of features, Smatbot impressed me at every turn. The platform's intuitive design made it easy for me to navigate and accomplish my tasks efficiently. Additionally, the robust functionality provided me with all the tools I needed to create and manage my chatbot effectively. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

I dont dislike any features as such while using smatbot. Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

Smatbot has greatly enhanced our client experience by drastically shortening query resolution times. Clients no longer have to wait for extended periods to receive assistance; instead, they can quickly and efficiently interact with the chatbot to get the answers they need. This improved responsiveness has not only increased client satisfaction but has also strengthened our relationships with them. Review collected by and hosted on G2.com.

VG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmatBot?

The integration of Smatbot with our official website has been seamless and praiseworthy. This has not only expedited our response time but also guaranteed that our citizens and visitors receive precise information without delay. It has simplified the process of accessing information for our citizens and visitors, which has led to a surge in user engagement and satisfaction. The dedication of your team to provide the best possible service is evident in the superior quality of chatbot. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Frequency of use is daily, There are no glitches in the SmatBot services/platform. If there is any configuation issues from our side customer support is always available to support for resolve issue. Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

We are seeking a platform to enhance communication with citizens and visitors, and the SmatBot platform provides the solution. Review collected by and hosted on G2.com.

Anwesh B.
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmatBot?

Customer Support is very great and its very instant Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Nothing as such , everything is great at its place Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

Getting user engagement Review collected by and hosted on G2.com.

MH A.
MA
Mr
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmatBot?

Nice Experience with my CRM portal and more application integration with smatbot. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Not responsiness in mobile view & rest of very nice. Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

I wanted to take a moment to share my positive experience with the recent integration of our Magento application, Zoho CRM, our courier partner, and a custom system. The process has significantly streamlined our operations. Real-time Tracking message delivered. Review collected by and hosted on G2.com.

Vijay Y.
VY
SDET
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmatBot?

it's an Indian company that provides chatbot features an affordable price Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

we have been using Smatbot for last 3 months and we and not found any issue Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

It's helping to connect with users via a bot which is helping us to reduce cost Review collected by and hosted on G2.com.

RS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmatBot?

It`s features and it`s flow setup it`s quite amazing also the UI is very user friendly and easy to understand Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Sometimes it works very slow also they can inpput some more features Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

Basically we have used smatbot for Whatsapp marketing purpose and it`s working really well Review collected by and hosted on G2.com.

YI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmatBot?

Setting up the chatbot was really easy. SmatBot has a user-friendly platform where you can customize how the chatbot looks and create conversations that fit your business. We were also able to connect it to our existing customer management system, which made everything seamless. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

it's been a year we have been using smabot we have not encountered any issues Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

Ever since we added smatbot chatbot to our website, we noticed a increase in leads. The chatbot talks to visitors like a real person, helping them through the sales process and collecting important information. Review collected by and hosted on G2.com.

Noor M.
NM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SmatBot?

It's such an excellent source to generate the leads among such places where we can't even reach out manually; it is friendly and accessible where we can easily find the client contact information on one page Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Nothing is as of now. Everything is good, sometimes inquiries will be very, very few, and rarely page gets stuck while we login. Review collected by and hosted on G2.com.

What problems is SmatBot solving and how is that benefiting you?

It is very beneficiary for the business where customers can reach out to us and customers can know about our product I could say it is the best source for lead generation. Review collected by and hosted on G2.com.