SmartSurvey
Editedit
SmartSurvey
By SmartSurvey
Show rating breakdown
4.6 out of 5 stars
See all 47 SmartSurvey reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by SmartSurvey, but it has limited features.
Do you work at SmartSurvey? Upgrade your plan to update branding and connect with profile visitors!

Top Rated SmartSurvey Alternatives

QuickTapSurvey
(16)
4.7 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SurveyMonkey
(22,930)
4.4 out of 5
Qualtrics Strategy & Research (formerly CoreXM)
(2,927)
4.4 out of 5
See all SmartSurvey Alternatives

SmartSurvey Reviews & Product Details - Page 5

Editadmin

SmartSurvey Overview

Editedit
What is SmartSurvey?

SmartSurvey is a leading SaaS data collection platform, you can quickly and easily create and share online surveys, forms and questionnaires. With native analysis tools you can get to the insight that matters to you and your business. The survey platform for everyone from students and charities to businesses and public sector organisations. We offer plans and pricing to suit all needs with a free for life plan for basic surveys right through to enterprise solutions, including team plans to make collaboration simple. With over 500,000 customers and over a billion responses collected, you'll be in safe hands and great company. Visit www.smartsurvey.co.uk to sign up and start collecting the information you need from the people that matter, to drive your business further.

SmartSurvey Details
Discussions
SmartSurvey Community
Languages Supported
English
Show LessShow More
Product Description

SmartSurvey is a digital survey solutions from UK with advanced online survey software to gather the information you need to make smart decisions, including personalised customer support that will suit all your data collection and analysis needs.

How do you position yourself against your competitors?

All plans include unlimited surveys, and our paid plans allow you to add an unlimited number of questions. Professional annual plans and above come with unlimited responses!

Easily share survey results with stakeholders with our shared views feature, simply select our Business plan or above.

We offer a true white label solution with a fully customised and branded survey theme. Ensure your customers know it's you by using your domain in survey links and email, all of which come with our Enterprise Plan.

With SmartSurvey you get secure data hosting across two UK data centres, fully DBS checked employees and account access controls protecting your data. We also provide you with the tools to help keep your data safe, including 2FA (via an authenticator app or SMS), IP address restrictions, password polices and SSO.

Seller Details
Seller
SmartSurvey
Year Founded
2003
HQ Location
Tewkesbury, Gloucestershire
Twitter
@SmartSurvey
1,584 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
Nathan S.
NS
Overview Provided by:
Nathan Scott

Recent SmartSurvey Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Survey Site, just one suggestion for improvement"
I like that you can get a free account and can still get good detailed information in Word. My one suggestion for improvement is if you can set a ...
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"NHS Review of SmartSurvey"
Very simple interface - particularly easy to use for non-technical staff.
Read more
Lefteris I.
LI
Lefteris I.Small-Business (50 or fewer emp.)
4.5 out of 5
"One of the best platforms for surveys I've used so far."
The statistics and they way i shared the survey
Read more

SmartSurvey Pricing

Basic Plan
Free
Pro Plan
£30.00
1 User Per Month
Business Plan
£60.00
1 User Per Month
Enterprise Plan
Contact Us
Per Year
See all 6 SmartSurvey pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

SmartSurvey Media

SmartSurvey Demo - Create Survey with AI
Create a survey in seconds with AI
SmartSurvey Demo - Dashboards
No more sifting through reports! Our dashboards make your survey data easy to understand. See trends and actionable insights. Empower your team to make data-driven decisions quickly and efficiently.
SmartSurvey Demo - SmartSurvey Analyse
Survey Data Analysis Page
SmartSurvey Demo - SmartSurvey Collect
Survey Distribution Page
SmartSurvey Demo - SmartSurvey Create
Survey Design Page
SmartSurvey Demo - SmartSurvey Integration
Survey Integration
Answer a few questions to help the SmartSurvey community
Have you used SmartSurvey before?
Yes

Video Reviews

Review by Ramin S.
SmartSurvey review by Ramin S.
Play SmartSurvey review by Ramin S.
SurveyMoz Review
See all video reviews

47 SmartSurvey Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
47 SmartSurvey Reviews
4.6 out of 5
  • Sort By:
    G2 Sort
47 SmartSurvey Reviews
4.6 out of 5
  • Sort By:
    G2 Sort

Overall Review Sentiment for SmartSurveyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Verified User in Government Relations
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmartSurvey?

fairly easy to use when creating the questionnaire Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

i dont like the fact that it doesn't tell me if someone has completed a questionnaire. Review collected by and hosted on G2.com.

What problems is SmartSurvey solving and how is that benefiting you?

I have used smart survey to relate a survey link on a web site i have about Malverns Neighbourhood plan Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Government Administration
UG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmartSurvey?

Ease of use and choice of question types Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

SS code not allowable on some sites Review collected by and hosted on G2.com.

What problems is SmartSurvey solving and how is that benefiting you?

General information gathering Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Government Administration
UG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmartSurvey?

Ease of use. Surveys can be set up very quickly Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

No dislikes at the moment. Have been able to do everything we need using the software. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSurvey:

Easy to trial before making purchase. Review collected by and hosted on G2.com.

What problems is SmartSurvey solving and how is that benefiting you?

Very easy to get fast feedback from pupils, staff and parents. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmartSurvey?

This software is easy to use and it looks very clean, After some years using a leading competitor's product this is a delight. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Nothing really - just getting used to where things are in a new piece of software. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSurvey:

Just try it you won't be disappointed. Review collected by and hosted on G2.com.

What problems is SmartSurvey solving and how is that benefiting you?

Collecting present customers' feedback to monitor quality and need.

Surveying potential customers to understand and provide the service they require

Collecting end point data Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Government Administration
UG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmartSurvey?

I found creating the survey easy to use and intuitive. There were a large range of question types (multiple choice, single answer etc), allowing you to tailor the survye to your needs and keep it interesting for respondents. It was very easy to reorder and edit the survey before launching. Also very simple to make the survey go 'live' and to close it. The results can be exported as data, and there is easy analysis and easy filtering of results. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

I liked the product, and had no real complaints. Review collected by and hosted on G2.com.

What problems is SmartSurvey solving and how is that benefiting you?

Survey of a range of stakeholders. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Peter C.
PC
Joint Founder & Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmartSurvey?

Easy to use. Good support. Very functional and not too expensive. Good email engine. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Some of the export options could be better. Better short term access to some of the premium features Review collected by and hosted on G2.com.

Recommendations to others considering SmartSurvey:

It is UK based which can be helpful Review collected by and hosted on G2.com.

What problems is SmartSurvey solving and how is that benefiting you?

We are an HCI buisness so need a solid to to manage surveys Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Non-Profit Organization Management
GN
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SmartSurvey?

User Friendly Interface makes setting up surveys from scratch very simple. Support is efficient and helpful. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Slight limitation on question types and would like same page skip logic, this doesn't take away from the products other features though. Review collected by and hosted on G2.com.

What problems is SmartSurvey solving and how is that benefiting you?

Allows us to conduct bespoke in house surveys. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
SmartSurvey Categories on G2
Survey
Survey

SmartSurvey Comparisons

Compare SurveyMonkey vs. SmartSurvey
Compare SurveyMonkey vs. SmartSurvey
SmartSurveyVSSurveyMonkey
Compare Qualtrics Strategy & Research (formerly CoreXM) vs. SmartSurvey
Compare Qualtrics Strategy & Research (formerly CoreXM) vs. SmartSurvey
SmartSurveyVSQualtrics Strategy & Research (formerly CoreXM)
Compare Alchemer Survey vs. SmartSurvey
Compare Alchemer Survey vs. SmartSurvey
SmartSurveyVSAlchemer Survey
Compare SmartSurvey ratings to similar products

Explore More

Order Fulfillment
Tontine
Best 3D Modeling Software
Google Cloud Translation API reviews
Google Cloud Run reviews
Best Task Management Software
Ramp Up
Hybrid Workplace Trends in 2022
Types of Advertising
SmartSurvey