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Smartlook Reviews & Product Details - Page 88

Smartlook Overview

What is Smartlook?

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text. - Building conversion funnels and finding out where most of their users are leaving the website/app (and seeing what they did before they left). - Creating heatmaps of visitors’ clicks, scrolls, and moves, to highlight popular elements. Smartlook cuts out all the guesswork and gathers brands’ app data together on one central dashboard, which enables sharing and collaborating with colleagues. This means clear, data-driven decision-making for product managers, marketers, UX designers, and developers to constantly improve each website and app by reducing churn rates, boosting conversions, identifying and fixing bugs, and improving UX.

Smartlook Details
Languages Supported
English
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Product Description

Smartlook is a tool designed to record the screens of real users on your website. It allows users to see what visitors clicked with their mouse, what they filled into a form field, where they spend most of their time, and how they browse through each page.

How do you position yourself against your competitors?

Smartlook differentiates itself from its competitors by combining qualitative (session recordings) and quantitative analytics (events, heatmaps, and funnels). You can analyze the customer journey across web and mobile apps (iOS and Android), including cross-platform projects.

You can also retroactively gain access to heatmap and funnel data from the moment you deploy the SDK on your website or app.

Although Smartlook is a comprehensive solution, it’s super simple to implement. Essential insights are guaranteed in a matter of hours.


Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,221 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.


TB
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Recent Smartlook Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"I use smartlook to understand user behaviour on our website"
I like the best about Smartlook is that it helps me easily create heat maps and thus receive visual analytics of user behavior on our website, for ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Smartlook for user behavior analysis"
Smartlook is easy to use and has a free usage option. I track users who visit my website several times a week. The feature of viewing user movement...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"Smartlook was okay, but now we use MS Clarity"
Smatlook has a simple UI and is easy to set up, we are able to do custom heatmaps, funnels and other things that help us understand our users - an...
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872 Smartlook Reviews

4.6 out of 5
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872 Smartlook Reviews
4.6 out of 5
872 Smartlook Reviews
4.6 out of 5

Smartlook Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmartlookQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Smartlook?

Help me lot to discover visitors behaviors . Review collected by and hosted on G2.com.

What do you dislike about Smartlook?

There is no nothing what I do not like here. Review collected by and hosted on G2.com.

What problems is Smartlook solving and how is that benefiting you?

I find out what users most read at website, and focus to bring them those information at right place. Review collected by and hosted on G2.com.

Response from Melinda Lili Ivany of Smartlook

Hello!

Thank you very much for your feedback!

Keep on enjoying Smartlook and if you have any more issues, let us know via live chat on www.smartlook.com, that is the fastest way how to get in touch with us ;)

Lili on behalf of Smartlook

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Smartlook?

I have just launched a new site and want to make sure users can navigate the site. Review collected by and hosted on G2.com.

What do you dislike about Smartlook?

Nothing yet, I only just started using Smartlook Review collected by and hosted on G2.com.

What problems is Smartlook solving and how is that benefiting you?

Website user experience Review collected by and hosted on G2.com.

Response from Melinda Lili Ivany of Smartlook

Hello!

Thank you very much for your feedback!

Keep on enjoying Smartlook and if you have any more issues, let us know via live chat on www.smartlook.com, that is the fastest way how to get in touch with us ;)

Lili on behalf of Smartlook