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Smartcare Reviews & Product Details

SW
Supervisor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Smartcare?

I love Smartcare because it helps me to keep up with my daily attendance and my payments. Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

I haven't had a downside to the app yet. Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

Solving the problems of keeping up with payments from parents. Review collected by and hosted on G2.com.

Smartcare Overview

What is Smartcare?

The all-in-one, cloud-based, childcare management solution! Smartcare by Vanco is the easy-to-use childcare software solution that has changed the way childcare center owners, directors, teachers, and parents connect. Whether you're using Smartcare on an iPad or the web, our intuitive software does all the hard work for you, so you can focus on what matters most...children! We serve customers of all sizes, from single locations to multi-location enterprises. Our robust childcare center and program management features include secure, touchless check-in and check-out, automatic billing and payment processing, accounting, reporting, scheduling, and more. Our classroom management and parent engagement features include lesson planning, photo and video sharing, 2-way chat, daily activity reports, and more. Parents love our mobile app that keeps them connected and engaged. But what truly differentiates Smartcare is the Vanco Care team that provides white-glove customer service, and makes every day with Smartcare a breeze.

Smartcare Details
Languages Supported
English
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Product Description

Child care management with a modern twist. SmartCare made sign-in, record keeping, billing, and scheduling easier. All with free SmartCare support.


Seller Details
Seller
Smartcare
Year Founded
2014
HQ Location
Las Vegas, NV
Twitter
@Smartcare
1,406 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®

BK
Overview Provided by:

Recent Smartcare Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"It can be overwhelming at times"
Its easy access to your account, and I find the responses to my questions answered in a very timely manner
SW
Stephanie W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Daily Attendance and Payments"
I love Smartcare because it helps me to keep up with my daily attendance and my payments.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Life saver"
Smartcare allows us to stay organized and efficient. No stacks of paper and all in one trusted place.
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Smartcare Media

Smartcare Demo - Room Ratios
View room ratios in real-time.
Smartcare Demo - Accounting
SmartCare allows you to access your account and update or make any necessary changes from anywhere.
Smartcare Demo - Parent Teacher Communication in real-time
Center Directors, Teachers and Parents
Smartcare Demo - Family Dashboard
SmartCare keeps your center’s records accurate and up-to-date, and effortlessly allows you to look up child or family information at the swipe of a finger.
Smartcare Demo - Our Ecosystem
Center Directors, Teachers and Parents
Smartcare Demo - Multi-Location Enterprise Centers
Enterprise Reporting & Management for Center Directors, Teachers and Parents
Answer a few questions to help the Smartcare community
Have you used Smartcare before?
Yes

24 out of 25 Total Reviews for Smartcare

4.1 out of 5
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24 out of 25 Total Reviews for Smartcare
4.1 out of 5
24 out of 25 Total Reviews for Smartcare
4.1 out of 5

Overall Review Sentiment for SmartcareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Smartcare?

The ability to communicate with staff and families quickly. I love that it has multiple uses for our business as well. Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

Too many updates, it is constantly updating which could be great. I feel it is updated too often, making it difficult to keep up with all that they offer. Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

It makes billing easy as well as communicating with both staff and families. Review collected by and hosted on G2.com.

JN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Smartcare?

Smartcare makes billing for families easy! Payments on the app make my life so much easier! Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

I cannot think of anything that I dislike about Smartcare! Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

It eliminates the hassle of chasing the families down for payments. They know there balance at all times. That makes it discreet and easy for the parents to take care of business. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Smartcare?

Smartcare allows us to stay organized and efficient. No stacks of paper and all in one trusted place. Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

Smartcare team does its best to make sure your start-up is smooth, however, with any transition, there can be some feeling of being overwhelmed. Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

I am fine with how the product works however you can tell it takes our feedback and updates the system to help make it more convenient for its user. There is always available training. Review collected by and hosted on G2.com.

CP
Administrative Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Smartcare?

The font. :) Everything is very organized on the left side and easy to navigate. The Help Desk folks are very helpful when we have a question about Smart Care. Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

The reporting feature seems complicated. It would be nice to have a place for notes in Enrollments Received and Waitlisted. When downloading an application, it is too easy to accidentally delete it; both options are right next to each other. Messaging would be nice if we could type in an email address, instead it has to be an email address already in the system. Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

I'm not sure. Review collected by and hosted on G2.com.

MD
Project Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Smartcare?

I like that I was able to see updates about my child's care at daycare. It made it easy to make payments to the facility in one place. Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

The app did not provide push notifications, so we had to install a separate app that was connected in order to get notifications. Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

I liked that I could see all of the daily updates. Diaper changes, meals, naps, etc. Review collected by and hosted on G2.com.

DT
Administrative Assistant/Finance Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Smartcare?

I work the account side of Smartcare and the online payments the parents can make is very easy to reconcile on the account side Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

Some of the reports are hard to determine which one would give me the data I need. Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

The support team at Smartcare is great at resolving any problems I run into Review collected by and hosted on G2.com.

MP
Assistant Head of School
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Smartcare?

I like the easy to understand buttons and graphics. The tool is easy to understand and navigate. Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

There are too many options for navigating accounts which makes it difficult easily find specific information for instance address for families. Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

One space for family records which helps with not having to use several different systems Review collected by and hosted on G2.com.

HT
Executive Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Smartcare?

Easy for parents to register. Simple to process payments. All the info we need in one place. Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

The ledger isn't very flexible. I would say the parent/ child's billing ledger is the "clunkiest" part of the program. Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

Automatic billing and payment processing is a huge time saver. Review collected by and hosted on G2.com.

JS
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Smartcare?

Ease of parent usage, ease of data entry, staff in-service training hours tracked under the notes section, quick glance to know head count at time of lunch, and the customizable reports!!! And can export any report in a variety of formats! Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

Minor but the CACFP report lists free, paid, reduced. The actual CACFP report lists free, reduced then paid for meal count summary. Our program has "summer only" children which I archived last August. I have several of them returning for this summer and I have no way to know what group they were in last year when I change their enrollment status back to "enrolled." Overall, no deal breakers, just little recommendations. Review collected by and hosted on G2.com.

Recommendations to others considering Smartcare:

Talk to Smartcare (demo) AND talk to someone using the system. It is amazing!!! If your program needs something specific, ask Smartcare... they probably have it! Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

Our program is saving time and money with Smartcare. I can run reports for about anything I need. It may take me a phone call to their customer service to find the report but they are ALWAYS helpful and try to figure out workarounds if my exact request isn't available. I am learning how to use waitlists and projected enrollments. To have everything in one program is the best benefit ever. No more cross-matching! Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Smartcare?

Every feature about families, children, school center and reports are well designed Review collected by and hosted on G2.com.

What do you dislike about Smartcare?

There is nothing I don't like about Smartcare Review collected by and hosted on G2.com.

What problems is Smartcare solving and how is that benefiting you?

We can find any detail about families and children. Pulling up reports is extremely easy as well Review collected by and hosted on G2.com.