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Haiilo Reviews & Product Details

KK
Senior HR Specialist - Global Employer Branding Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Haiilo?

The best part of Smarp is that you can actually measure ROI. Example : Estimated Earned Media Value. In my case I was able to calculate my EEMV ie $2342. One more interesting feature is that Smarp provides an option to propose content. This also helps employees to propose and be part of the employee advocacy process. “SmarpScore” and the leaderboard is a great way to attract and inspire more employees to explore this platform. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Not sure if this comes under dislike category, but not able to schedule post on FB. We can schedule it on Twitter & LinkedIn. Wanted to also know if there are plans to include Instagram. Its more of a visual platform, but it will be interesting for companies to work on such content for Instagram. Review collected by and hosted on G2.com.

Recommendations to others considering Haiilo:

There are lots of Employee Advocacy platforms that are available in the market. But it all depends on what is your organizations requirements are. Are you looking for a platform that will help you create content, or you just need a platform that will publish the content. Smarp is one of the platforms that has created a first professional influencer index, named “SmarpScore”. This showcases the professional influence of employees and also measures the impact of the network. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

We are currently working on creating brand ambassadors and providing a platform for employees to leverage Smarp. In short working creating a sense of belongingness and trust towards the company for employees. Review collected by and hosted on G2.com.

Haiilo Overview

What is Haiilo?

Haiilo is your digital home for social intranet, communications, employee advocacy, and insights – everything you need within easy reach.

Haiilo Details
Product Website
Languages Supported
Afrikaans, Czech, German, Greek, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Haiilo is the leading employee communications platform empowering you to align your entire workforce, improve your employee engagement and increase your workplace productivity.

How do you position yourself against your competitors?

Haiilo is the easiest employee experience platform to use, maintain, and scale—designed for speed to value. Get up and running fast, engage your employees, and create a thriving workplace.


Seller Details
Seller
Haiilo
Company Website
Year Founded
2010
HQ Location
Hamburg, Hamburg
Twitter
@haiilo_company
3,666 Twitter followers
LinkedIn® Page
www.linkedin.com
242 employees on LinkedIn®
Description

Haiilo is a comprehensive employee communication and engagement platform designed to enhance workplace collaboration and connectivity. With a focus on fostering a positive organizational culture, Haiilo offers tools for internal communication, knowledge sharing, and employee recognition. The platform aims to empower employees by providing them with a central hub for accessing company information, engaging in discussions, and contributing to a vibrant workplace community. Visit their website at https://haiilo.com/ for more information.


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Overview Provided by:

Haiilo Integrations

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Verified by Haiilo

Recent Haiilo Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Haiilo review"
Great tool to pass on any updates or upcoming news to the employees, great for internal communication.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Haiilo is an amazing tool for internal communications."
Best tool for internal communication with employees, I dont think any other software could be this amazing, love all the features if attaching docu...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Haiilo review-great Empolyee support"
Amazing tool for communications within the organisation,easy to get our company updates, easy to share content with my fellow employees
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Haiilo security information includes:
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Video Reviews

272 out of 273 Total Reviews for Haiilo

4.6 out of 5
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272 out of 273 Total Reviews for Haiilo
4.6 out of 5
272 out of 273 Total Reviews for Haiilo
4.6 out of 5

Haiilo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons

Overall Review Sentiment for HaiiloQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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10 (Easy)
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Verified User in Retail
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Haiilo?

The tech support is very professional and always available. We have opened heaps of tickets in the last year, and most have been resolved. On the desktop version, Haiilo is easy to use and the structure of pages, communities & events makes sense. The forms are fantastic and are our most used feature. The studio is a handy feature to reach certain target groups and has improved in its functionality since we started using Haiilo. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

We couldn't use one of the expensive additional features we had booked for months, and had to put a lot of hours of work into just finding what the problem is. This eroded trust in the intranet itself.

We noticed after a while, that while Haiilo claims to try to always develop with their customers wishes in mind, if you have needs that are contrary to what most Haiilo customers need, you are simply disregarded. Features which we have regularly used have, for example, been taken away from us in favor of a new development which did not do anything for us and we did not ask for. Biggest example here: The change from customizable mobile homepages to the mobile dashboard. The big question: Why not leave the customers the choice to go on board with the changes or stay with their old established processes?

While the desktop version is customizable and visually easy to understand, the app is becoming more and more illogical. Sometimes not even our IT team understands where to click to get to where they need to go.

We have bought the M365 integration but ended up not really using it as Haiilo integrated into Teams didn't work satisfactorily, and SharePoint documents were always easier to find via Microsoft than via Haiilo. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Before Haiilo, we had a huge issue getting feedback from our storefront employees, as e-mail was the only means of communication. Now we have two-way-communication. Updates and context from the administration work much better as a blogpost via Haiilo, which potentially reaches every single employee and not just the one desktop computer per store, as it was before. Review collected by and hosted on G2.com.

Response from Jan-Eike Rosenthal of Haiilo

Thank you for your detailed feedback!

We’re really happy to hear that our tech support has been there for you and that you find Haiilo’s structure, forms, and Studio valuable. It’s great to know these features are making a difference in your communication efforts!

At the same time, we’re truly sorry for the frustration you’ve experienced—especially with the additional feature issue and the feeling that some developments haven’t aligned with your needs. Your trust in the platform is incredibly important to us, and we understand how disruptive it can be when changes don’t support your existing processes. While we always strive to develop with our customers’ needs in mind, we also have to balance different requirements across our user base. Unfortunately, this means we can’t always meet every individual request, but we do our best to create solutions that benefit the majority while ensuring flexibility.

That said, we hear your concerns, and we’re actively working on improving both the mobile personalized dashboard and the Microsoft Teams integration. You can follow our progress on the Product Roadmap page in the Client Community. We’d also love to better understand your specific challenges—if you’re open to it, our Product Management Team would be happy to connect and explore ways to improve your experience.

Thank you for being a valued Haiilo user. Your insights help us grow, and we appreciate the time you took to share them!

Verified User in Health, Wellness and Fitness
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Haiilo?

Was mir an der Mitarbeiter-App am besten gefällt, ist die einfache und schnelle Kommunikation mit Kollegen und Vorgesetzten. Dank der Chat- und Benachrichtigungsfunktion bleiben alle stets auf dem neuesten Stand, ohne dass man auf E-Mails oder Aushänge angewiesen ist. . Die Benutzerfreundlichkeit und das moderne Design machen die App zudem sehr angenehm in der Nutzung. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Ein kleiner Nachteil ist, dass die App manchmal etwas langsam lädt, besonders zu Stoßzeiten. Zudem könnten einige Funktionen, wie die Suchfunktion oder die Filteroptionen, noch verbessert werden. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Die Mitarbeiter-App löst insbesondere das Problem der ineffizienten und zeitaufwändigen Kommunikation innerhalb des Unternehmens. Vor der Einführung der App mussten viele Informationen über E-Mails, Aushänge oder Meetings geteilt werden, was zu Verzögerungen und Missverständnissen führen konnte. Mit der App ist es jetzt möglich, schnell und direkt mit Kollegen und Vorgesetzten zu kommunizieren, ohne auf externe Kommunikationskanäle angewiesen zu sein. Besonders wichtig ist auch die Möglichkeit, kurzfristige Änderungen und Unternehmensnachrichten sofort per Push-Benachrichtigung zu verbreiten, sodass alle Mitarbeiter schnell und einfach informiert sind. Darüber hinaus fördert die App die Vernetzung innerhalb des Teams, da sie eine einfache Plattform bietet, um Kontakte zu knüpfen und die Zusammenarbeit zu stärken, unabhängig davon, ob man im Büro oder im Homeoffice arbeitet. Sie sorgt insgesamt für eine bessere Organisation und steigert die Effizienz, indem sie viele bisher manuell oder telefonisch erledigte Aufgaben digitalisiert. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Haiilo?

Haiilo ist ein Tool das man auch ohne IT Erfahrung gut nutzen kann. Das Baukastensystem macht es einfach einzelne Seiten, Abteilungen oder Pages (Communities) zu erstellen. Die Funktionen die es gibt denken auch eine Vielzahl an Anforderungen für ein Intranet ab. Außerdem gibt es eine ganze Reihe an Widgets die alles von Linkbutton bis Bildergallerie möglich machen. Haiilo bietet seinen Kunden auch viele add-ons neben dem Intranet, z.B. der Breakfast Club zum Networken. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Der Nachteil an Haiilo ist die Schattenseite des Baukastensystems: Leider ist vieles vorgegeben und daher nicht immer 100% mit einer gewünschten CI zu verbinden. Außerdem ist das Tool sehr für aktive Kommunikation unter Kolleg:innen gemacht, für einen eher passiver Anspruch (z.B. nur zur Informationsmitteilung) ist das Tool weniger geeignet. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Wir hatten ein Problem mit der Überflutung von Postfächern von Mitarbeiter:innen mit Nachrichten rund um die Firma aber auch zu unseren Produkten und dem Markt. Dieses Problem konnten wir mit Haiilo lösen, da wir hier eine zentrale Informationsquelle geschaffen haben. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI
(Original )Information
What do you like best about Haiilo?

Haiilo is far more than just a platform for us – it is the central hub for our internal communication and exchange among colleagues. We are particularly impressed by the user-friendliness: whether user, page, or community admins, everyone quickly finds their way around. This makes content creation easy and noticeably increases engagement on the platform.

But Haiilo offers more than a great platform. The Help Desk is reliable and helpful, the Haiilo Breakfast Club ensures regular exchange, and the Client Community allows networking with other companies and staying informed about product updates. The annual Client Summit is particularly valuable – a perfect opportunity to gain new insights and learn best practices.

For our employees, Haiilo has become indispensable: it is the place where information is found and shared and where exchange between colleagues is promoted. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Of course, there is always potential for improvements. As a standard product, Haiilo cannot cover all of our individual requirements – but that is the case with any software of this kind. Overall, the advantages clearly outweigh, and Haiilo remains a central component in our internal communication. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Before Haiilo, we faced the challenge of reaching all employees and providing them with the right information. Important content often got lost, and engagement was rather low. With the Content Studio, we were able to significantly reduce this problem. Communication is now more structured, relevant, and reaches more employees. A big advantage is that everyone can now actively participate in internal communication – this leads to more exchange and engagement. Of course, the problem is not completely solved, but we are on a very good path. Thanks to Haiilo, we can better inform and connect our employees – a big step in the right direction! Review collected by and hosted on G2.com.

LS
Internal Communication Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI
What do you like best about Haiilo?

Great tool that perfectly meets our needs. In addition, it is easy to use and easy to integrate. The staff is always reachable and support requests are processed quickly. Regular webinars and product updates keep you up to date. New features are constantly being added. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Every tool is capable of improvement - but I can't think of anything negative at the moment. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Contributions are overlooked, targeted communication (I really only see the information that concerns/interests me) Review collected by and hosted on G2.com.

Response from Jan-Eike Rosenthal of Haiilo

Thank you very much for your great feedback!

We are very pleased to hear that Haiilo meets your needs optimally and that you are convinced by the easy operation and integration. It is especially nice to know that our support team and regular webinars are helping you – that is exactly our goal!

Of course, there is always room for further development, and we are continuously working to make Haiilo even better. If you think of anything we can optimize in the future, we would appreciate your feedback.

Receiving only the relevant information through targeted communication is exactly the added value we want to create.

Thank you for being part of the Haiilo community!

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Haiilo?

It has great user friendly interface, easy to collaborate and keep teams connected, can be connected to all the employees in our company, able to add linkedin posts or any other social networks post. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

There is absolutely nothing to dislikes about Haiilo. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

It creates a strong workplace by enhancing great communication and engagement with employees, easy to share knowledge also boost team collaboration and keep everyone well informed and connected. Review collected by and hosted on G2.com.

JW
Teamleiter UX
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Haiilo?

you´re always up to date with the Partner Community

great material & Support and a super nice community Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

I cannot think of something that i really don´t like in Haiilo Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Connecting as much people within a company as possible and making information accessible and transparent for anyone Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Haiilo?

Best tool for internal communication with employees, I dont think any other software could be this amazing, love all the features if attaching documents, posts etc. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Haiilo has kept us aligned with updates, and is best software. Also its easy to navigate and use. I use it everyday in my working hours. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Great tool for collaboration and engaging with the team. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Haiilo?

Amazing tool for communications within the organisation,easy to get our company updates, easy to share content with my fellow employees Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

no dislikes, because Haiilo is doing an amazing job with this tool and its amazing features Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

The communication is swift and smooth with my teamates, plus we can collaborate with different departments and team and share our insights. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Haiilo?

Excellent platform for our internal communication and collaborate with team members, to keep connected and alligned with upcoming information. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Haiilo is just soo amazing there is nothing to dislike it smooth in usage. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

It keeps all the team members engaged, and well informed, it simplifies knowledge sharing and boosts team collaboration. Review collected by and hosted on G2.com.