SlickText Reviews (1,889)

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Reviews

SlickText Reviews (1,889)

View 1 Video Reviews
4.8
1,889 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive customer support, making it simple to set up and manage text campaigns. Many appreciate the intuitive interface that allows for quick navigation and effective communication with clients. However, some users note that the pricing can be high, especially as text volume increases.

Pros & Cons

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Trent D.
TD
Trent D.
"Very new but has been very helpful"
4/5
What do you like best about SlickText?

The simplicity of operating it is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I have been having trouble getting my orginization setup with a number Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for taking the time to share your feedback! We’re happy to hear that you’ve found SlickText simple to use and user-friendly. Creating an easy and efficient experience for our customers is something we work hard to achieve.

We also appreciate you mentioning the challenges you’ve experienced while getting your organization set up with a number. We understand how important that process is, and our team is always here to help make setup as smooth as possible.

It’s great to hear that SlickText has helped you communicate with your participants more efficiently. Thank you again for your review and for being part of the SlickText community!

AN
Verified User in Health, Wellness and Fitness
"Great Support"
3.5/5
What do you like best about SlickText?

Ease of use and great friendly support reps. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

Can think of anything that I do not like. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for your wonderful review! We're so glad to hear that you've found SlickText easy to use and that our support team has made such a positive impression. Providing friendly, helpful service is something we take great pride in. We also appreciate you sharing that you haven't found any downsides. Thanks for being a valued part of the SlickText community!

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Awesome Staff"
5/5
What do you like best about SlickText?

They are always adding new updates with helpful marketing insights. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I wish I could edit a textword without having to recreate it. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

We're thrilled to hear that you find our interface user-friendly and that you've had a positive experience with our support staff. We appreciate your feedback about editing textwords and will certainly take that into consideration for future improvements. We're glad to hear that SlickText is helping you reach more customers and boost your sales!

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Great product"
5/5
What do you like best about SlickText?

Very prompt and helpful customer service. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

There are no areas of improvement that I would request. Review collected by and hosted on G2.com.

AN
Verified User in Events Services
"I am new to it, but there should be the reporting section very clear, users should get to see click"
3/5
What do you like best about SlickText?

tap to join links, workflows are a good options Review collected by and hosted on G2.com.

What do you dislike about SlickText?

no real time data, can't see the clicks etc directly Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for sharing your feedback with us! We’re happy to hear that you’ve been enjoying features like Tap to Join links and workflows. Our goal is to make it easy for businesses to connect with their audiences and streamline their messaging efforts.

We also appreciate your feedback regarding real-time data and click tracking visibility. Insights like these are incredibly valuable as we continue working to improve the platform and enhance the reporting experience for our users.

It’s great to hear that SlickText has been helping you effectively manage announcements and promotional messaging. Thank you again for taking the time to leave a review and share your experience with us!

AN
Verified User in Retail
"Awesome for text message engagement!"
4.5/5
What do you like best about SlickText?

I love that slick text provides plenty of marketing materials such as QR code creators, printable flyers, contests, polls and more! It makes it easy to engage customers and quickly get sign ups during events and festivals. I have several store fronts so I post the QR codes in cute signs to increase sign ups. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

The only thing that I dislike is that I would need to do an upgrade to use it with my shopify store. So I'm still using another app to send texts for store orders. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for taking the time to share your experience with SlickText. We are thrilled to hear that the marketing tools, QR codes, and event features are helping you engage customers across your store fronts and mobile boutique. It’s great that you are able to make sign ups fun and easy with creative signage and on-the-go messaging.

We understand your point about Shopify integration and the need to upgrade for that feature. We appreciate your feedback, as it helps us continue to evaluate ways to make SlickText more accessible and versatile for businesses like yours.

It’s wonderful to hear that being able to send messages from your phone or iPad is making a real difference in keeping your customers informed about new arrivals, discounts, and events. Thank you again for sharing your experience and for trusting SlickText to support your business.

LB
Laura B.
"Very helpful, email notifications"
4/5
What do you like best about SlickText?

quick and easy, user friendly, quick response time Review collected by and hosted on G2.com.

What do you dislike about SlickText?

need to create work flow before you add contacts to list Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you so much for your kind words! We're thrilled to hear that you find the SlickText platform easy to use and user-friendly.

I’m sorry to hear about the issues you encountered when uploading contacts to a specific list. There are a few ways to manage this. You can upload contacts manually, or you can create a Keyword associated with the list. This way, when contacts text that Keyword to your SlickText number, they will automatically be added to the corresponding list.

We’re really glad that SlickText is helping you connect with your participants in an easy and efficient way. Our goal is to make communication as smooth and seamless as possible, so it’s great to know it's working for you. If you need any further help or have any suggestions, please don’t hesitate to reach out!

AN
Verified User in Retail
"Easy to use"
5/5
What do you like best about SlickText?

It is very easy to use, and makes it quicker to enter information . Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I have not had any issues yet with getting information in, and receiving answers from customers Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you so much for your feedback! We're delighted to hear that you find SlickText easy to use and that it helps streamline your communication process. It's great to know it's making it quicker to enter information and helping you connect with your customers more efficiently.

We're also happy to hear that you haven't encountered any issues so far, and that you're able to receive answers from your customers smoothly. It's always our goal to make communication as simple and effective as possible.

If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help!

Margaret K.
MK
Margaret K.
"Amazing customer support"
5/5
What do you like best about SlickText?

The interface is fairly easy and the chat customer support is awesome. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

It took me a while to figure out how to use it. Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for sharing your thoughts with us! We're so glad to hear that you find the interface easy to use and that our customer support team has been helpful. We strive to provide excellent service and make your experience as smooth as possible.

We understand that getting started with new tools can sometimes take a little time, and we appreciate your patience. If you ever need assistance or have any questions, we're always here to help guide you through any features.

It's great to know that SlickText is helping you with your text marketing efforts. If there's anything else we can do to support your success, just let us know!

AN
Verified User in Cosmetics
"Best Text Service ever!"
5/5
What do you like best about SlickText?

Their platform is loaded with marketing features and tools, yet very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

There is nothing i dislike about Slick Text Review collected by and hosted on G2.com.

Response from Fred Beemus of SlickText

Thank you for your kind feedback. We are glad to hear that you find the platform both powerful and easy to use. Striking that balance between robust features and a smooth, intuitive experience is something we care deeply about.

It is especially great to know that SlickText is helping you reach your customers where they are. Connecting with people directly on their phones can make a meaningful impact, and we are happy to support your efforts.

We appreciate you taking the time to share your experience and for being a SlickText customer.